迪士尼海灘俱樂部度假村

It’s absolutely beautiful Food is great Very clean and the staff is wonderful

I have been to Walt Disney World over thirty times. I love it and always stay at WDW resorts because I believe it makes the entire stay more magical. This trip was planned to celebrate my parents’ 44th anniversary. I have never complained about any hotel here that we have stayed at. YThis has been my worst stay. Upon arrival, the construction level and disruption was unparalleled to anything we have ever experienced. There was no organization to the makeshift front area where valet and bell services had to do their jobs. This was not their fault. They were doing the best with what they had. It was completely unsightly and I wish this was told us before we booked because I never would’ve chosen this resort. An email with a couple weeks warning doesn’t suffice. When we arrived in the lobby, it reminded me more of Penn Station. People lingering with no where to go. Some sitting on the ground with their bags. There was one mother who laid out a blanket in the middle of the lobby and laid her two twin infants down to nap. Granted I know her room probably wasn’t ready, but this seemed inappropriate for the lobby of a deluxe resort. Some accommodation should’ve been offered to her so she didn’t take up an entire area. When we got to our room on the third floor above the pool area, the smell of kitchen grease was overwhelming. As soon as we opened the doors to our balcony, the smell overtook our entire room. They changed our room for us, but it put my parents and me on opposite sides of the hotel. This trip was supposed to bring us together and being so far apart made things difficult. The pool was chaotic. People reserving chairs to never return. Debris and garbage floating in the pool. Long incredible waits for food and drinks. It seemed like the hotel was understaffed. The situation that pushed me over the edge was when a woman at the pool reserved 5 chairs and we asked if my daughter could have one of her chairs to sit and eat her lunch and she rudely declined. When I confronted her on this, she told me I was a bad mother. I do want to mention that Jayden from the Yacht Club staff at the pool restaurant was wonderful. He helped my parents with directions and again was very kind at the pool restaurant. I’m giving the review 2 stars because they did give us a $100 credit for our experience, but I do want to warn others that this resort left us not only underwhelmed, but disappointed. I don’t want other families to make the same mistake in booking this hotel, especially while it’s under construction. It made my parents anniversary trip memorable, but definitely not in a good way.

Checked in on April 1, 2025 to take a nap while visiting Epcot. Checked in at 3pm and at 5pm a fire alarm went off. Within a minute there was an employee banging on our door telling us to get out. He woke us up and started yelling at us. I asked if smoke or fire had been seen and he said no. I said every major hotel chain in the country tells guests to stand by during a fire alarm until smoke or fire is seen. He said he was told by management to force everyone out of the rooms. So we are running down the stairs without our shoes. We end up waiting about 30 minutes outside in the hot sun. We almost needed medical attention. I am absolutely shocked at the poor decision making of management. Its unthinkable that a major hotel corporation does not know how to handle a fire alarm. It turns out that there was no fire, and no one pulled the alarm, which means it was a maintenance issue. I went to the front desk to ask if they give credit or compensation for our disruption that was caused by their lack of maintenance. The front desk said, "we do not give compensation for maintenance issues." I will most likely be disputing my credit card for this disaster that Disney created.

Overall the hotel is good and I would recommend staying on the club lounge floor, as the buffet there saved us last night when we couldn't get a dinner res anywhere -- but be warned to choose your room carefully because we had noise issues each night.. Our first night we were in a room surrounding the pool and kids were screaming out there until 11PM. We had to move rooms for night two and at 530AM we were woken by what appeared to be a marathon outside our window with people screaming and cheering right until 7AM. Needless to say we spent our Disney weekend extremely tired.

Our family of 5 stayed in two adjoining rooms. Positives: We had a great view of the "quiet pool" and the lake from our balconies. The grounds crew does an excellent job. The rooms were up-to-date. The Disney Cast Members were all very friendly and helpful. We spoke to Cast Members from various departments and they were all nice. The resort is VERY close to Epcot and a 20-25 minutes walk to Hollywood Studios (or take the nearby Skyliner). It's great to be this close to two theme parks. You can eat and drink at all the restaurants in Epcot and take the short walk back. We HATE the Disney buses and used Uber or Lyft to get around to the other parks. Negatives: Very limited menu at the quick service restaurants at Beach Club and nearby Yacht Club resort. At least half of the electrical outlets in our rooms did not function and the fan in one of the bathrooms didn't work either (steamed up really bad during showers). Also, we had to stop walking on the walking path to Hollywood Studios near the back of Boardwalk area (near Boardwalk, Swan, Yacht Club) for fear of being run over by a CM in a golf cart. I'm not sure what resort or department he worked in, but he was operating the cart at an excessive speed with guests on the path. He wasn't slowing down for anyone. It was the only negative interaction with a CM the entire trip. When we stay at an Epcot resort again, we will probably not stay here. We would opt for Boardwalk Resort.

we stay at Disney's Beach Club Resort for 11 days and all i can say is it was spectacular !!!! First at all the hotel awesome well decorated, flawless and clean ofcourse! The people who works there make the stay another level very attentive and helpfull, nothing to say abou it. We have a market in the first floor that really helps when you go with toddlers, wife and a older son belive me anything can happend from last time dinner or buy a t shirt or a snack. stormalong bay its a must when you go with kids or whitout!!! Minies Cape May Cafe its just great delicious breakfast buffet with the traditional characters of Disney. Near to Epcot, boardwalk in Crescent Lake, excelent for a walks in family or couple. Im just waitting comback sooner to this place and enjoy oll the features that offers.