洛佩桑巴瓦羅海岸限成人俱樂部飯店 - 全包式

Me encanto todo, la atención del personal, la comida, las instalaciones super modernas y limpias, definitivamente voy a volver!

They advertise on ******* as adults only .. you will see nothing but kids, babies, families, teenagers .. even in the "adults only" areas .. honestly ruined the vacation that we intended to be specifically for a kid free time since we deal with many kids on a regular basis..

El hotel está increíble, se ve moderno, nuevo, muy bonito! Simplemente todos los detalles visuales son preciosos. La comida de los restaurantes de especialidad estuvo increíble, todo delicioso, los postres maravillosos. Es un super plus tener una cafetería y heladería, porque se aprovechan bastante. Tenían actividades todos los días, el ambiente estuvo siempre muy cómodo. Nosotros reservamos en la sección de solo adultos que tiene una piscina deliciosa, donde estuvimos siempre muy a gusto disfrutando del bar. El personal fue super amable, todos muy serviciales y atentos. Las bebidas no eran lo mejor del mundo, la piña colada en particular le falta mejorar bastante, pero todo lo demás muy rico. Lamentablemente, se supone que el buffet Caribe es solo para adultos, y aunque está en la misma ubicación que el Atlántico que es para familias, hay una separación entre los dos, que el personal no respeta, entonces había niños gritando, corriendo y llorando en la sección de adultos, lo cual era bastante incómodo. Igual en la sección de las habitaciones de solo adultos, constantemente veíamos familias con niños, por lo que si buscan un lugar sin niños, este hotel no es la opción porque no se respetan esas zonas sin niños. Si no les molestan los niños, todo lo demás en el hotel estuvo perfecto y lo recomiendo bastante.

My family and I were seeking a 4-star or higher all-inclusive resort for our vacation. Having visited Cancun several times, we expected a comparable level of customer service and hospitality. Unfortunately, our experience at Hotel Lopesan in the Dominican Republic fell significantly short of these expectations. While the resort boasts beautiful infrastructure and impressive facilities, the level of service was deeply disappointing. The staff was consistently rude and unwelcoming throughout our stay. My mother, originally from Colombia and a resident of the United States for over 25 years, was particularly disheartened by the lack of warmth and professionalism. It was evident that the hotel is understaffed and that employees lack proper training on how to treat guests at a property that claims to be a 4.9-star all-inclusive resort. This was our first visit to the Dominican Republic, and it is regrettable that this experience left us with such a negative impression. Sadly, we do not wish to return.

Not what expected Over all I didn’t love this place at all. They don’t bring you enough wash cloths and towels. You have to keep asking and still don’t come. Suppose to have been on the adult only side and there were kids, I guess they over booked themselves. Rooms not cleaned daily. Customer service not as expected for the price point of this hotel. Their staff uses no English and doesn’t even try. Been sick on the toilet for 2 days not sure what’s in the food. Food restaurants doesn’t feel like service you feel like your being a burden on staff. Half my tv was blacked out even after coming to change it out. Bathrooms around resort were disgusting tp say the least!!!! I would recommend this place!!!! Over price and not worth the money!!!

Staff was generally unfriendly. The service by the pool area was poor at best. Not enough wait staff to service the amount of people. When going to the bar (because of lack of wait staff) encountered miserable bartenders who did not hide their disgust for their employment. My first day upon arrival decided to check out the beach with my wife and the so called lifeguards who unbeknownst to them I speak Spanish- flat out disrespected my manhood. It took every ounce of patience in my soul to refrain from a physical response. Lastly, the room reeked of mold. Much potential at this hotel. Too bad the hiring practices are leading to such poor service.