Iberostar Selection Coral Bávaro - All Inclusive

Hotel incrível! Conforto, excelente atendimento e culinária com muita qualidade e variedade. Adoramos e esperamos retornar logo!

Perfeito Incrível excelente pode vir sem medo tudo perfeito desde o check-in até o check-out

I strongly discourage anyone from staying at this hotel. From our arrival, the experience was subpar. The concierge prioritized pitching us Club memberships over basic hotel information, like app details, maps, QR codes for restaurants, and schedules. Hygiene is questionable here. I was handed a crumpled napkin from a waitress's pocket; she insisted it was clean despite my concerns. At the Faro restaurant, a waitress left the restroom and went straight to serve tables without washing her hands. Worse, I contracted food poisoning, possibly from their food handling, and had a troubling experience at the hospital where they failed to correctly insert an IV, bruising my arm. Their staff's attitude added to the distress. Our room wasn't free from issues; we discovered a cockroach and a lizard on our second night. Maintenance took over 45 minutes to respond. The cleaning service was merely symbolic, only making beds without replenishing essentials like towels. I had to call multiple times for new towels after they removed wet ones and left none in return. The room's sheets were coarse and the pillows substandard, not fitting for a supposed upscale hotel. Tipping upfront seems to be the only way to get prompt service from the staff. We were wholly let down by this experience. We won't consider Iberostar hotels in the future and advise others to think twice before booking.

La propiedad está excelente la gastronomía excelente las habitaciones excelente y el personal excelente

Staff was excellent. Transportation around grounds really efficient. Michael Jackson entertainment show was fabulous.

Great week. I would love to come back. My 2 teen daughters are celiac (gluten free) and Kayla (and Gil) really look after them with their food. Gluten free waffles and pancakes every morning. Regarding entertainment Coco Channel was great!