智選假日套房飯店巴吞魯日東(Holiday Inn Express & Suites Baton Rouge East)

Overall one of the better HI Express hotels I have stayed at.

I was there for 4 nights/5 days. The first room on the 4th floor smelt heavily like mildew. The front desk person was helpful and moved us to another room. The issue then was that our safe was broken, which we told the front desk every day and nothing was done. In addition my room was only cleaned twice. They would come at 8 am to clean and if we told them to come back they just never came back. One of the days I went to the front at about 10 am to ask if they could clean the room and the lady working reception said "It ain't going happen today, we have to clean the rooms that are checking out". Excuse me? So the priority is not the guests who booked a longer stay but getting rooms clean just in case people check in? We were staying longer as my student was moving into LSU for school.

Nice people on front desk and try to be helpful. Breakfast was Ok but pancake machine was not working and there was no regular tea available. Some kids broke the gate a week before to the swimming pool and manager had to help me get in. The door back to hotel did not work. The beds in the room were very comfortable and the hotel is close to decent restaurants.

Staff was very friendly and helpful!! Hotel was clean! No problems! My advice would be to put a bigger garbage can in the hallways or add more!! The cans were full everynignt and not enough room. We like to keep our room clean and take all food garbage out each day. Also makes it easier for clean up! Overall, i give it 5 star rating and would stay here again

This property was the best stay in a long time. The staff was awesome. I had interactions with Symetress when I checked in. I couldn’t figure out the ac buttons and Jason came right away to handle it and showed me how to work it. The next morning before check out Dee was the the front desk person very nice lady and a lady her name was Ms T. She was very helpful and knowledgeable very pleasant personality. It was like everyone was on the same page. The hot breakfast was awesome and very good for a trip back home. Will definitely book with them again.

Breakfast supplies wasn’t well maintained. Food was cold. Had to hunt for person that was attendant. No milk was made available for children or for cereal without hunting for attendant and then they poured it into open top cups.

Room was not clean. The sofa chair had a large stain on it. The bed covers had stains. Pool water did not look clean. Workout room the water was out. Ice machine out of order.

We were very impressed with the staff. Very friendly & accommodating Even with the renovations going on the place was very orderly. Breakfast was amazing had a great couple of days

Convenient to both Interstate 10 and Interstate 12. Nice clean a**osphere and nice for shopping.