巴吞魯日機場希爾頓花園飯店

Lobby was almost as hot as it was outside, restaurant/ bar was located in the same area, sweating while eating just doesn’t work for me. Door to the room stuck so bad had to use your shoulder to open it. The phone in the room didn’t work, the snack selection downstairs consisted of cliff bars and some kind of cookie.. woke up early by talking outside my door, when I got out of bed to go use the bathroom after being woke up I walked through wet carpet and a half flooded room from a water leak. The rest of the morning until I left I got to listen to a shop vac run. Checked out and mentioned the flooding I got a head shake then asked if there was a discount for the flooding. He said he couldn’t do anything because I booked through a third party but would have the manager call me. Still waiting on that call…….. I’m a Hilto owner and it’s ashamed I can book a room cheaper through Trip than I can Hilton

Very nice hotel but lobby heat was out. Ac went out at 11pm had to change rooms several times