The bed was comfortable and amazing. Although the carpet could be renewed. And all the furniture to either be old antique or 21st century, not 1 million years old that makes your room look a bit untidy the bathroom was great
I did not stayed there. Cancelled my trip. Couldn’t get a refund as I booked a non-refundable booking.
翻譯
訪客用戶
基礎雙人房
入住於 2023 年 10 月
夫妻/情侶出遊
8 則評論
3.0/5
發布於 2023 年 10 月 17 日
Take me 29 minutes to check Inn, and heater not functioning.
Parking have to pay .
翻譯
訪客用戶
河景高級雙人房
入住於 2023 年 8 月
夫妻/情侶出遊
1 則評論
5.0/5
超棒
發布於 2023 年 8 月 28 日
Lovely helpful staff, fantastic view, just what we needed.
翻譯
訪客用戶
三人房
入住於 2021 年 11 月
家庭出遊
1 則評論
5.0/5
超棒
發布於 2021 年 11 月 25 日
Lovely location right next to the river. Had everything you needed, was clean and had a bar/restaurant on site
翻譯
Chan
三人房
入住於 2022 年 2 月
家庭出遊
7 則評論
4.5/5
滿意
發布於 2022 年 2 月 24 日
The room is decent but a bit old. The staff is nice and helpful.
The hotel is facing a very beautiful and peaceful view. my family and I enjoy the stay so much.
One thing you have to be aware is the car park is narrow and steep. not suitable to drive there with a big car!
翻譯
ANDREW
入住於 2023 年 7 月
夫妻/情侶出遊
1.0/5
發布於 2023 年 7 月 23 日
Extremely disappointed with the service from the moment we got there. Booked a Superior Room with River View and were told that there had been an error and we would have to be moved to a smaller room. Offered a meal as compensation. Moved to another room on day 2. This was a triple room with twin beds pushed together. unacceptable. Found that the plumbing did not work correctly. Toilets not flushing - backing up to the sink. Sink overflowed on the bathroom floor. Unable to bath or shower due to this. Moved to a third room, again not as requested. Given a bottle of prosecco for my "wife's birthday", later told this was compensation for the problems.
Made a claim through ******* who have been advised that as the hotel would not refund any of the money paid they could do nothing.
******* & the Hotel managed to ruin my wife's birthday present - un-acceptable. recommendation do not use either.
翻譯
Elaine
入住於 2023 年 7 月
夫妻/情侶出遊
2.0/5
發布於 2023 年 7 月 14 日
Location was beautiful. Internally nicely decorated. Externally scruff poorly maintained gardens paintwoork decking etc.
Room servicing was very poor. Bed not made Toilet roll not replenished. (We ran out) some areas were very dusty. We paid for a premium room with a view. Breakfast was nice, but less choice than other cheaper places that we've stayed, especially if you wanted something other than the fried offering. Staff were slow to service the hot food, empty containers or containers with a couple of dried out offerings left for long periods. Disappointing stay. Didnt eat in the restaurant for evening meals based on breakfast. But found a great pub with outstanding food and service 1 mile away called the George (Bathampton)
This hotel is tired, needs updating externally and bringing into the modern age. Dietary requirements not catered for, No disabled access. Rooms hot and cramped in 'Lodge' Car parking a nightmare, noisy early mornings, Never stay here again
翻譯
Johannes
入住於 2023 年 6 月
夫妻/情侶出遊
2.0/5
發布於 2023 年 6 月 23 日
Room wasn't in the hotel, but in a container
Much too expensive
翻譯
Rosemary
入住於 2024 年 1 月
商務出差
1.0/5
發布於 2024 年 1 月 2 日
Restaurant closed, terrible breakfast and completely clueless staff who tried to charge double. A really awful stay