jennyvesey
2024 年 10 月 23 日
We were booked in on a bed and breakfast basis for 3 nights from a Monday to a Wednesday night and we were aware that there would be no evening meal service for the first two nights. The hotel and grounds are lovely and the staff we came into contact with were very welcoming and pleasant. Unfortunately the bed in our room was extremely uncomfortable and hard. For a lightweight person the mattress had absolutely no ‘give’ in it at all. I had next to no sleep and was in a lot of pain by the morning, so much so that we decided to cut short our stay. Obviously in accordance with the terms and conditions we were liable for the total cost, which I duly and very sadly paid. However, as we seemed to be the only guests in residence at the time, our late decision to cancel had not prevented anyone else from booking and I do believe that we could have been met halfway with costs in the interests of good customer relations. We were offered another room but there was no guarantee that the bed would be any different. I know different people have different requirements but worth a thought if you are a lightweight and prefer a medium sprung bed! The breakfast was nicely cooked and presented, but the choice was limited compared to other similar standard hotels and there did not appear to be any pastries/croissants on offer. So overall, for us, a waste of rather a lot of money!
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