Our 3 day trip in Basel concludes on more positives than nagging issues. First the good part: Staff such as Steven, Catia and Michael are worth mentioning as they did their best to accommodate our requests. In general the front office staff seems rather well trained and courteous. Secondly the location of this hotel is ideal. With access to train, tram and bus stations within a couple 100 metres is very convenient. Sound isolation and sleep quality are pretty decent. Rooms are modern and seem to ve renovated recently. Ample parking available in the basement. The best part is the entrance of the hotel is within the private space and does not hinder public traffic. So parking the vehicle to offload the luggage is practical. I feel one of the best designs of this hotel is to be able to manoeuvre your car and allow guests to be able to safely disembark. Breakfast is decent and very clean setup. No signs of hygiene issues. And now to the few nagging issues: First the over engineering of elevators and their use can ve confusing at first. Staff should take time to read any messages and requests done through third party booking platforms. Although requests were addressed promptly but could have avoided delays. Room temperature settings difficult to comprehend for kelvins to Celsius conversions. Also the room was quite warm and slightly unpleasant in the evening. Breakfast should consider some infant friendly options too. Value for money - a miss for sure. Overall I would say it was quite a pleasant experience but the management needs to step up on making it a value proposition.
以超值的價格預訂客房,入住全新的宜必思尚品巴塞爾城市飯店。在宜必思尚品飯店,房價包含無線網絡和早餐。空調客房佈置時尚,光線好,設計感十足,採用鮮亮的色彩,設有純平電視和舒適無比的 Sweet Bed by ibis 寢具。飯店位於中心位置,風景優美,步行幾分鐘即可到達巴塞爾 SBB 火車站,附近有聖雅各布公園體育場和巴塞爾展覽中心,步行或乘坐公共交通即可前往。
Not a bad value all in all but B&B BASEL has some inherited problems. There is no really lobby or breakfast room. Both are incorporated in a narrow area around the bar (on which breakfast is set). Lots of noise, coughing children, barking dogs… - not a pleasant experience. There is NO direct public transportation between the hotel and the main station- You have to either change or walk (not terrible during the day, if the weather cooperates). The doors to the room don’t close unless you pull hard = lots of close doors noises all the time of day/night. The room is very small and the bed is only full size (no way it’s 160 sq and queen bed like the listing say) and , even though the bed is small 😀, but workable. And so is the bathroom .
訪訪客This is NOT a 4 star hotel by any means despite rating itself as one. Our poor luck but we had no idea the hotel did not have air conditioning except for their lobby area! On the hottest days of our stay with external temps ~100F the room at night was way too hot even with an additional room fan that was provided to aid us in cooling off. What to say...disappointment. Additionally the cleaning team was amiss with simple things like re-stocking facial tissues, shampoo, waters. The only positive was that it was near the train station and not too far away from city center. I will not be staying here next time.