愛丁堡公爵飯店&酒吧

在這家古色古香、乾淨整潔的飯店住得非常愉快！ 飯店就在火車站旁邊，飯店門前就有Tesco Express超市，非常方便。 飯店還提供免費茶/咖啡、熱巧克力和小食，真是太好了。 我們比規定入住時間提早了一點辦理入住，非常感謝前台人員的彈性安排。 樓下酒吧的食物也很棒。我們不用出去，因為酒吧裡有各種各樣的食物可供選擇。 如果我們再來巴羅，一定會再住這裡！

Goods stay

Better book other nearby hotels I have booked a stay in the above hotel and paid full amount through online for one night (04/05/2025-check in date and 05/05/2025-checkout date). I with family (wife and 1.5 years old) reached at hotel around 6 pm and a man in reception ( ? Barry, Manager not sure the name, the other staff says his name in his absence) welcomed me. He asked my debit card for identification purpose, I was shocked but he insisted saying that said it’s for confirmation purpose . I gave my card, he told no money will be deducted. He also said that it may show a pending transaction in my account, but no money will be deducted. But later I found out that it’s not pending transaction, he took £ 90.47 from my account. At the same night I filed a police compliant and luckily I got my money back after two days. But I emotionally stressed and worried about that money the entire two days. Second thing about the stay was that room was not maintained enough to give a proper rating to this hotel. Lift was also not working and I was struggled to go upstairs with my luggage and my 1.5 years old baby.

Consumer experience has fallen from good to poor at DOE. Reception unmanned, bar / restaurant staff untrained / inattentive. Road noise from the yokels racing around is disruptive, area not safe for wandering around, dinner was tepid as if it had been waiting at the pass for top long, unlikely to stay again.

The biggest disappointment was that children were not allowed in the pool later in the afternoon or evening; the exact time one would come back to the hotel to swim after a day of sightseeing! Huge disappointment as the pool was the only reason I booked so far from the old town.

The hotel was a great experience. All the staff from reception to bar to waiting to breakfast service were friendly helpful and professional. They reall made a difference- thank you. We will definitely stay here again