Had a booking for June 2021 which was booked over a year in advance. Arrived only to find out this is no longer a hotel! Showed up to find out out it has been turned into some kind of refugee / asylum seekers camp! Rather than walking into a reception, we were greeted by someone sat in what used to be the reception area behind what’s basically a wallpapering table and all the windows were blacked out. Very disappointed the website we used to make the booking or the hotel didn’t inform us, and to make this worse the website for the hotel is still active and gives the impression this can still be booked (maybe this is a temporary change but should still be highlighted). Had to book an alternative stay in central London instead.
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