拉帕爾瑪浪漫飯店

Great little B&B in the northern quiet part of the island

We waren 's morgens al op tijd bij dit hotel. Het is een oud hotel wat nodig toe is aan een frisse opknapbeurt. We hadden geluk want we kregen meteen onze kamer. Onze zeer ruime kamer rook naar meubelwas. Alles donkerbruin. Maar het bed had een hagelwit dekbed. Een superschone kamer. Ook fijne dikke witte handdoeken. Jammer dat er een douchegordijn hing bij het bad. Dit vind ik nooit fijn. In Barlevento is echt niks te beleven. En omdat er geen restaurants waren hebben we 2x 's avonds in het hotel gegeten. Het eten was boven verwachting. Heel smakelijk en goed met verse producten. De bar en het restaurant werden bemand door Bergitta en haar Poolse collega. Zij waren supergezellig en hartelijk. Het ontbijt was ook goed. Indien gewenst werd er een vers omeletje voor je gebakken. Dit hotel was boven verwachting.

Cada vez peor. Personal sin ninguna experiencia en hostelería que te hacen esperar una eternidad para ser atendido de una forma mediocre. Es una auténtica pena, ya que es un hotel que conozco desde hace más de 20 años y que fue un verdadero ícono en la isla de La Palma. Actualmente solamente vienen algunos extranjeros que se arrepienten una vez que han probado tan triste experiencia.

El hotel está en un enclave natural excepcional. Sin duda está es una de sus mayores fortalezas. Así mismo el atendimiento del personal es muy adecuado. Lo he puntuado como Normal por las siguientes razones. Sus instalaciones necesitan una renovación, actualización y modernización. Me dio la sensación que las pobres camareras de piso eran pocas y tenían una carga de trabajo excesiva. Por su parte el bar restaurante, tenía una carta corta y algo subida de precio, pero asequible. En fin. El hotel se encuentra en un enclave que vale la pena, pero necesita una inversión.

This hotel is hilarious - think Fawlty Towers with added charm. It’s old fashioned and woefully understaffed, but the few staff that do work there are delightful and apologetic. Dinner is chaotic - get there at 6.30pm if you actually want to eat and make your life easier by booking to have the set menu - everything else takes hours. When we were there it was solely occupied by walkers like us, so people were eating and having an early night. The room itself was vast and clean and the beds were comfy. Perhaps three stars is a bit mean - maybe an extra one for quirkiness.

We stayed for 3 nights when on a walking trip to the island, booked for us by our travel company. Our bags were waiting in reception when we arrived, after booking in the receptionist gave us a tour of the facilities, we had to order our evening meal when we arrived at the restaurant, no offer was made to help with our luggage, there are no lifts. Our room was down several flights of stairs, and although it was clean and comfortable, with plenty of hot water, it seemed dark, lacking natural light. The public areas had an tired, musty feel, the stair carpet was faded and worn, the whole place was in need of talc. We had to wait an hour for our starter, a mixed salad ordered several hours before, the waiting staff were very apologetic, all we could hear from the kitchen was shouting. The following morning the owner rudely and quite aggressively told us we hadn’t waited an hour, only 30 minutes, he didn’t even bother with good morning. He proceeded to blame the staff for not taking the order to the kitchen quickly enough and not turning up, we found his approach very unprofessional. The incident soured our stay and we were rarely acknowledged. We found the restaurant staff very attentive, helpful and friendly but won’t be returning.