魯西隆塞爾考特飯店的評論

住宿方回覆: Dear Chuanchang,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the variety of our breakfast and the rooftop restaurant experience, especially the night view of the Sagrada Familia and the pizza.We’re sorry to hear that the room and view did not meet your expectations. While our location is a highlight for many guests, we understand that value and comfort are equally important, and we appreciate your input. Your comments will help us as we continue to improve the overall guest experience.Thank you again, and we hope to have the opportunity to better serve you in the future.Best regards,AlfredoGuest Experience

住宿方回覆: Hi,Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our convenient location near the Sagrada Família. However, we're sorry to hear that your experience at the front desk did not meet expectations and that you were disappointed with the water policy. We understand your concerns and will share your comments with our team to help improve our service and guest experience. We truly value your input and hope to have the opportunity to provide you with a better stay in the future.Best regards,AlfredoGuest Experience

住宿方回覆: Hi,Thank you for your kind review! We’re delighted that you enjoyed our excellent location near the Sagrada Família and appreciated the stunning night view from our rooftop bar. It’s also wonderful to hear that our front desk team made a positive impression.We appreciate your feedback regarding the room size and the absence of a kettle. Your comments are valuable and will help us improve the comfort and convenience of future stays.We hope to welcome you back again soon!Best regards,AlfredoGuest Experience

住宿方回覆: Dear Wudidachengzi,Thank you so much for your detailed and thoughtful review! We're delighted to hear that you enjoyed your stay with us and found our hotel convenient, comfortable, and well-located.It’s great to know you appreciated the spacious room, complimentary water, and easy access by taxi. We’re especially glad you enjoyed the nearby dining options and our proximity to the iconic Sagrada Familia.Thank you also for highlighting our services like free luggage storage, complimentary coffee and tea, and the hot water service at the bar. We’re happy to hear you made good use of our observation deck—it's definitely one of our favorite spots too!Your kind words motivate us to continue providing a welcoming and comfortable experience for all our guests. We hope to have the pleasure of welcoming you back again soon!Best regards,AlfredoGuest Experience

住宿方回覆: Dear Victor1,Thank you for sharing your feedback. We're glad to hear that the location of the hotel was convenient for you, with easy access to the subway and Sagrada Familia. We sincerely apologize for the issues you encountered with the check-in process and the key card. Your comments are invaluable to us, and we’ll be looking into these matters to improve the experience for future guests. We're also sorry that the room didn't meet your expectations; we always aim to provide comfort and quality. We appreciate your input and hope you'll consider giving us another chance in the future.Best regards,AlfredoGuest Experience

住宿方回覆: Hi,Thank you for taking the time to give us your feedback.We are delighted that you enjoyed your stay with us, and thank you for the helpful advice for fellow travelers.We hope to welcome you back again very soon!Best regards,AlfredoGuest Experience

住宿方回覆: 親愛的 biao，感謝您分享您的回饋，對於您在入住期間遇到的不便，我們深表歉意。我們了解，當您發現充電器丟失時您是多麼沮喪。我們的團隊致力於維持最高的服務標準，我們認真對待所有事件。我們向您保證，我們正在徹底調查此事，以防止將來再次發生類似事件。我們很高興您的其他貴重物品都安全地存放在保險箱中。感謝您的理解，我們希望有機會再次為您服務。

住宿方回覆: Hi,Thank you for your feedback! We're glad you enjoyed the location, views, and our rooftop experience. We appreciate your comments about the room facilities, cleanliness, and elevator safety. Your input helps us improve, and we will work on enhancing these aspects. We hope to welcome you again for an even better stay!Best regards,AlfredoGuest Experience

住宿方回覆: Hello,Thank you for your feedback! We're glad to hear that you enjoyed the breakfast and the rooftop bar with its stunning view of the Sagrada Familia at night. We hope to welcome you back soon!Best regards,AlfredoGuest Experience

住宿方回覆: 感謝您的回饋。 我們很高興您在我們這裡過得愉快，尤其是我們的員工和屋頂。

住宿方回覆: Hi,Thank you for your wonderful review! We’re delighted to hear that you found our facilities modern and comfortable, and that you enjoyed the cleanliness and convenience of our location near the Sagrada Familia. It’s great to know that our service and breakfast made a positive impression on your stay. We truly appreciate your kind words and hope to welcome you back on your next trip to Europe!Best regards,AlfredoGuest Experience

住宿方回覆: 親愛的Heyepawoniu，感謝您分享您的經驗！我們很高興聽到您喜歡我們酒店的清潔環境和靠近聖家堂的優越地理位置。很高興得知您喜歡早餐並且喜歡屋頂的酒吧，但很抱歉預訂政策有點不方便。我們感謝您的回饋，並期待有機會再次歡迎您。

住宿方回覆: Hi,Thank you for your kind review! We’re glad you enjoyed the terrace and the view from the room. We take great pride in keeping everything clean and tidy, and we truly appreciate your recommendation. We hope to welcome you back soon!Best regards,AlfredoGuest Experience

住宿方回覆: Hi,Thank you very much for your review! We're delighted that you enjoyed the unique view of the Sagrada Família spires from our rooftop—it's one of the highlights of our hotel. We also appreciate you sharing information about the convenient nearby amenities, including local food and the supermarket. We're glad these added to the comfort of your stay. We'll continue working hard to improve our services and facilities, and we hope to have the pleasure of welcoming you again in the future. Wishing you a pleasant journey!Best regards,AlfredoGuest Experience