阿布奧西餐廳飯店(Abac Restaurant Hotel Barcelona GL Monumento)

12 月的長週末我們在 ABAC 度過了四個晚上，我不得不說這是一次非常愉快的經歷。飯店是巴塞隆納上城區的一片寧靜綠洲；房間寬敞明亮，設施齊全；精美的圖書館等處供應最高品質的早餐。但最棒的是所有員工的專業和友善，注重每一個細節，具有巴塞隆納的禮貌，令人愉悅但不侵犯。無論如何，我們會盡快回來。

我們喜歡它。房間很壯觀，工作人員的服務非常周到。我們發現必須穿過廚房才能進入房間是一種榮幸。在與美食如此相關的酒店裡，這是一種奢侈！

總的來說是一家非常好的飯店。尤其是浴缸面積很棒。它在住宅區，非常安全。這是一家小飯店，只有 15 間客房，所有工作人員都非常友善。主要的普遍批評是，它似乎首先是一家餐廳，其次才是酒店。另外，唯一的晚餐餐廳是固定價格的菜單，每人超過 300 美元。會期待更多的選擇。具體批評：我問前台電視上是否有英語新聞頻道。現在，我們通常很早就睡。前台的那位先生提出要到我們的房間來設置。大約晚上 9 點 30 分，我的妻子已經上床睡覺了。 15 到 20 分鐘後，他不知道如何收看電視上的任何頻道，無論是英語還是西班牙語。他說他正派其他人上去，大約15分鐘後，一位女士上來了。大約10分鐘後，她給大約10分鐘後過來的另一個人打電話，大約15分鐘後打開了電視頻道。他們立即離開，並打開了一個西班牙語電台。我們瀏覽了大約 70 到 80 個頻道，雖然有兩三個頻道在播放英文電影，但我們沒有找到新聞台。

這家酒店真是太棒了。我們只能在這裡住一晚，但這是一次美妙的體驗。這是一家超現代的酒店，擁有一流的設施和設備。一切都是那麼的舒服。套房很大，還有一個很大的戶外露臺。它位於巴塞隆納一個美麗的地區。美味的早餐在宜人的露臺上供應。工作人員非常熱情和樂於助人。徹底一流的五星級體驗。

The hotel is beautiful. Their spa is gorgeous. The restaurant is thé best restaurant of Barcelona, I will make a separate 5* review for the restaurant. I do suggest heavily to go to the restaurant and to book a separate different hotel if you do not want to be treated like sh*t by the refeption staff. Especially Maria Jose from the reception is so rude and incompetent that she has almost screwed up my entire weekend. The manager has later tried to apologize for the disgusting treatment that we have received from this horrible woman by inviting us to some cocktails but this does not compensate the feeling this awful person left. I feel bad for her colleagues who do try to make tge guests feel good. I have been many times in the amazing restaurant and I will return but even though I have stayed in this hotel in the past and the rooms are nice I won’t ever stay here anymore and will try to safe my friends and followers from this horrible experience.

歡迎正確，但到達我們的房間後，我們對這種狀態感到震驚。地板上滿是黑色痕跡，窗簾有洞，污漬，浴室接縫很髒。水槽壞了。窗戶髒等在法國的五星級飯店裡這是一件難以想像的事。調光操作並不簡單。浴袍尺寸不合適。泳池水位、土耳其浴室、帶有黴菌痕跡的按摩浴缸接縫、生鏽的淋浴噴頭。按摩室，一個簡單的，非常小的浴缸，當你進去的時候，你被卡在了應該工作的噴嘴上，花了1個小時才充滿並正常工作，同時被吸入噴嘴考慮到浴缸的尺寸很小，在這是不可能移動的。所謂的隔音室，一個笑話，我們可以聽到外面的汽車聲、鄰居的層門關上的聲音以及走廊裡的燈光從兩邊經過。唯一的優點是床上用品，僅此而已。就我個人而言，我們永遠不會涉足這種不關心客戶的結構，敢於在這種可悲的狀態下提供服務。似乎沒有後續維護。儘管我們在現場報告了這一切，但管理層沒有做出任何反應。在這一切之後，我們決定不在現場吃早餐、午餐或晚餐，所以沒有這方面的建議。

我對這家酒店和熱情的歡迎感到非常失望。客房服務一點也不愉快。然後你會驚訝地到達你的家，他向你收取迷你吧的費用，這是一種恥辱，他們給你發電子郵件，他們不回复你，他們忽略你的電子郵件，更糟的是，我再也不會來這家飯店了。

Thanks to a family event and also the Formula 1 Grand Prix of Barcelona , we decided to stay at ABaC with my wife and our two sons . Located in a very quiet and charming area of Barcelona, this “Boutique hotel “is very elegant. And let’s start by mentioning how much the staff is extremely kind, professional,efficient with a lot of empathy for guests. From the moment you arrive at the hotel,you feel privileged and cared.. We selected Deluxe rooms, very wide, well-equipped, with a modern design.All details are really very well anticipated.… The Spa is very elegant ,and we experienced very good relaxing massages. We previously booked the dinner at the 3 Stars Michelin restaurant of the hotel. A fantastic epicurean experience,with surprising mixed flavors, a deep attention to cooking,and the use of unique local ingredients. So everything was fabulous and far beyond our most optimistic expectations ! It took me time to find out some points to improve and really thinking about it I would just mention that the restaurant should adopt a dress code policy for guests. Even if the key point is what you discover in your plates ,which in this case was really unbelievable, having dinner with some ( only some ) other tables where people come in blue jeans,sneakers, « Hawaiian » short sleeves style shirts is not what I expect in a 3 stars hotels. Usually at this level, Business casual, or jackets are required…I’m not stating that suits and ties should be mandatory , but there should be a minimum ,specified in advance to guests…If there is not a minimum of respect for the other guests and employees, what can we expect in the future? People coming to dinner in Bermuda’s? Once again, it took me a lot of efforts to highlight a point of improvement but I believe that this should be considered by the restaurant owners … If you have the chance to visit this fantastic city of Barcelona, DO NOT miss the opportunity to stay at ABaC, enjoy the dinner and …relax.. We will do our best to be back again and again…. P.S: quite sad to have seen Charles Leclerc stopped while leading a fantastic race on the Ferrari ,because of an unexpected engine failure….But He will be back stronger ! 💪

前台微笑打招呼，禮賓人員非常好 可愛的酒店有一個非常好的水療中心和餐廳。 房間很大，床很舒服。很棒的浴室。 我對這家酒店唯一的兩個缺點，但其中一個並不是真正的錯誤，那就是我們在清晨被一對非常吵鬧的夫婦吵醒了至少一個小時。 （如果她能閉嘴就好了）。我確實忘了告訴禮賓部這件事。 其次，餐廳很可愛，有很好的套餐，但不幸的是，兩道主菜不符合我和我妻子的喜好。 總的來說，這是一個非常愉快的一晚住宿。