室友卡拉住宿的評論

住宿方回覆: Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and found our location so convenient, with easy access to Gaudí’s masterpieces. We take security seriously, and we’re glad you felt comfortable with our system of entry.It’s great to know that your check-in process was smooth and that our front desk team made your experience even more pleasant with their friendly service. We’re also happy that you enjoyed the spacious and comfortable room, as well as the nearby bakery and supermarket.We truly appreciate your kind words, and we’d love to welcome you back on your next visit to Barcelona. Thank you for recommending us, and we look forward to hosting you again!Best regards,Carlos AmayaFront desk agent

住宿方回覆: Dear client, Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay, and we truly regret that we did not meet your expectations.Regarding your room, we understand how important it is for bookings to be fulfilled as requested, and we are sorry for the inconvenience this caused. We will investigate this matter to ensure that such issues do not happen in the future.We are also sorry to hear that the behavior of our staff did not meet the level of service we aim to provide. We take all guest feedback seriously, and we will address your comments with the team to ensure a more positive experience for all our guests.As for the noise and the differences in service standards, we are sorry that these aspects impacted your stay. We are continuously working on improving our facilities and service to provide a more comfortable and welcoming experience for everyone.Carlos AmayaFront desk agent

住宿方回覆: Dear guest,Thank you for your wonderful review! We are happy to hear that you found our front desk staff polite and that your room was clean. It is great to know that our location made it convenient for you to explore the attractions nearby.We look forward to welcoming you back on your next visit!Best regards.Front Office Team

住宿方回覆: Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the spacious and clean room, as well as the convenience of our location, with easy access to some of Barcelona's most iconic landmarks like the Sagrada Familia, La Pedrera, and Casa Batlló.We hope to welcome you back for another fantastic stay!Best regards,Carlos AmayaFront desk agent

住宿方回覆: Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our excellent location and felt secure during your stay. It’s great to know that you were able to explore nearby tourist attractions and enjoy the local food options.We hope to welcome you back soon for another fantastic stay!Best regards,Carlos AmayaFront desk agent

住宿方回覆: Thank you so much for your kind words! We’re delighted to hear that you were pleasantly surprised by the hotel and that it exceeded your expectations. We’re always happy when our guests have such a positive experience.We also appreciate your suggestion about updating our photos. We will certainly look into it and make sure they reflect the true beauty of our hotel.We hope to welcome you back soon for another great stay!Best regards,Carlos AmayaFront desk agent

住宿方回覆: Thank you for your feedback! We’re glad to hear that you enjoyed the spacious room and appreciated the daily cleaning service. Our team works hard to ensure a comfortable and pleasant stay for all our guests.We hope to welcome you back soon for another great experience!Best regards,Carlos AmayaFront desk agent

住宿方回覆: Thank you for your great feedback! We’re so glad to hear that you enjoyed our prime location, with easy access to Plaça de Catalunya and the convenience of nearby restaurants and supermarkets. We’re also thrilled that you enjoyed the view of the Sagrada Familia from the terrace.We hope to welcome you back soon for another fantastic stay!Best regards,Carlos AmayaFront desk agent

住宿方回覆: Thank you for your kind feedback! We’re delighted to hear that you appreciated the modern and clean design of our hotel, despite its smaller exterior. We’re also pleased that the receptionist on the night shift provided you with excellent service.We truly value your comments and look forward to welcoming you back for another great stay!Best regards,Carlos AmayaFront desk agent

住宿方回覆: Thank you for sharing your feedback. We appreciate your comments regarding the age of the hotel. We are constantly working on maintaining and improving our facilities to ensure the comfort of our guests. Your input is valuable to us, and we will take it into consideration as we continue to make updates and enhancements.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Best regards,Carlos AmayaFront desk agent

住宿方回覆: hank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand that the construction work on the exterior of the hotel and the window view did not meet your expectations, and we regret that this impacted your experience.We are currently working on improving the hotel's exterior, and we appreciate your understanding during this time. Our goal is to provide a comfortable and pleasant stay for all our guests, and we will take your comments into consideration as we continue to make improvements.We hope you will consider staying with us again in the future, and we would be happy to provide you with a better experience.Best regards,Carlos AmayaFront desk agent

住宿方回覆: Dear Client Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your family enjoyed your stay with us and appreciated the spacious room and balcony. It’s our pleasure to have been able to offer you a free upgrade to the junior suite, and we’re so glad it added to your experience.We truly appreciate your kind words and hope to welcome you and your family back for another memorable stay in the future!Best regards,Carlos AmayaFront desk agent

住宿方回覆: Thank you so much for sharing your wonderful experience with us! We’re so happy to hear that the special birthday gesture made your stay even more memorable. It’s great to know that you enjoyed the amazing view of the Sagrada Familia and the openness of the terrace room.We’re also pleased that you found our location so convenient for exploring iconic landmarks like Casa Batlló and Casa Milà, as well as the ease of walking around the beautiful city.Thank you for your kind feedback about the water bottle and the shower as well. We truly appreciate your comments, and we’d love to welcome you back for another fantastic stay in the future!Best regards,Carlos AmayaFront desk agent