奎松市設有酒吧的飯店

飯店櫃檯的服務堪稱全場最佳，很友善並且有問必答，因為最後一天很早的飛機離開，有訂含早餐的房間，飯店幫我們準備外帶早餐（有蘋果、優格、蛋、和三明治）不是特別好吃但在清晨準備好讓我們外帶就很感激🥹 設施的部分有體驗泳池蠻舒服的泳池是方形的，旁邊的躺椅和吧台有提供付費點餐跟飲料，也有健身房。spa體驗後覺得普通沒有特別，真的很想做又不想出飯店再去即可。 我們住了三天，每天都有讓他稍微收拾房間，隔壁就是一個商場很好逛走個連通道過去又有另一個更大的商場，都蠻好逛的！早餐是吃到飽，早點去人比較少，飲料一入座就會問要什麼，吧台的餐食選項有麵包類，西式的跟中式的，還有菲律賓當地的。飯店離市區很遠，菲律賓交通壅塞，常常要出門就要花個半小時才抵達看谷歌10分鐘的路程，去到市區更是要花一小時走高速公路，時段收費也不同，搭grab是當地人推薦的，到機場車資偏高，如果住在這個飯店再周邊玩就好了，舟車勞頓蠻累的！

服務人員的態度很好，但是效率真的有待提高，要加一條浴巾和被子很久很久才送來，第二天早早叫前台派人來取行李，結果我們都吃完早餐到門口了，才派人現去取行李，這前後用了接近40分鐘。

酒店位置離附近的公演場地很近，臨近大型超市、商場、食肆等，非常方便。但房間設備跟服務可圈可點，當天2點多checkin， 被派一間大門安全鎖破損的房間，馬上重回前枱要求換房，然而換房後也是同樣的情況，礙於時間關係只能無奈接受。隔天一大早8點酒店職員拍門詢問清潔時間，已明確告知於1-2點會外出，請安排清潔。然而直到3點折回房間時仍未提供任何房間清潔。致電至前枱要求房務部安排於5點前進行清潔服務，然而直到晚上回去發現房間並無清潔過。作為一間4星級酒店這樣的服務讓人有點無奈，但是酒店的地點是真的方便，期望酒店方能改善一下服務質素。

Parking was a challenge. We got lost but then we called the hotel number to ask for help and they were able to direct us to the parking. They don't have concierge to help with your bags but they let you borrow the trolley to transport with your bags. Check-in was quick. They had free 250php voucher in the grab and go, and as an Accor member, we had welcome drinks. It's a no frills kinda budget friendly hotel but has amazing amenities. The room space is well thought of, with bright hues and hip designs. It has the basics you need (mini ref, cups and water kettle), luggage rack and open closet, it has the toiletries (shampoo, shower gel, handsoap, toothbrush), also has face towel, bath towel. I also love that their toilet (with bidet) and shower are separate. They are also eco friendly since they provide you with a water pitcher and in the hallway near the elevators, you can get hot/cold/room temp drinking water. Their buffet was rumored to be good so we checked the Streats restaurant and saw that there were seafood, sashimi, unli drinks, and desserts, we decided to have dinner there and we loved the food quality and service (shout out to Joseph, hope I remembered his name correctly). Must try their homemade marshmallows with chocolate sauce. I hope they add more variety to the cheese, there was only one kind. Roast beef also looked dry. Complimentary Breakfast is also good. Loved the omelet station. We weren't able to go to their roof deck as we were really tired and took a nap, when we woke up it's already closed. We tried to swim in the morning after breakfast in the rooftop infinity pool but it was too bright for us night owls haha. Overall it was a pleasant stay for the price. Service is good. I would stay again in this hotel.

Here are the comments for our 1 night stay at Luxent. Front Office: Krys and Jason was very friendly but at the same time very professional. They even upgraded my room to the Prima Club Room that has access to the lounge as well. Aljon was also very efficient and helpful he even went to the parking area to assist my husband with our baggage. That same evening Aljon assisted me with the cake delivered to me and have it kept at the Kitchen. Prima Lounge: Dana greeted me with e smile through her eyes (all staff are wearing facemasks) when I went to the the Prima lounge to explore. She mentioned to me the perks of the lounge such as drinks and appetizers available that day. Later that evening my husband and I went back to the lounge to experience what Dana mentioned earlier, I was very excited because I was actually celebrating my birthday yesterday and what a better way to celebrate it with free food and drinks. haha There were alcoholic drinks like red and white wine, scotch, and beers too. if you dont drink you can have sodas or juices. As for the food they have appetizers like canapes, meatballs, fruits and nuts and as well a few choices of cheeses too. Edren was very attentive and very friendly, I forgot the name of the chef but that gave me a mini birthday cake and greeted me too. I would say it was a happy birthday indeed and I thankful I spent it at Luxent. Vertigo Pool/ Bar: Jason and Dixie attended to all our needs during our dinner time at the pool, very accurate in taking our orders and assisted with our every need. Breakfast: I was not able to get the names of the staff who assisted us but everyone is very attentive and helpful, food selection is very decent I loved everything except for the chicken sausage, it tasted weird, and the texture is weird too. Check out was smooth and quick. Dana once again offered us drinks before we go, which I appreciate. The hotel itself is very nice, the room interior is very cozy, it felt vey luxurious as well We loved the bed and the pillows are super soft. Pool is huge and water is nice, 17th floor is clean and very spacious. I loved the cabanas it felt as if i was out of town and not in the middle of Timog/ Morato Area. All in all the Luxent experience was indeed very memorable and enjoyable. You guys made my birthday extra special. Kudos to the employees who work hard and make sure to take the extra mile just to assist the guests and provide the best service.

1.早餐 19樓，常被會議團體 或 學生包場 非常吵，菜色很普通，不值得$ 菲索400. 2.附近很多餐廳選擇，這點超優 3.房間:空間不大（別用圖片想像） 4.Reception: Good service! 5.壓金Deposit 每晚-菲索2000 6.No washing -machine 7.Coffee and snack 😋 convenient Total 總體而言：78分

The best I have ever experienced in customer service. With all the people they have in their hotel, they remember you and will greet you by name anytime they see you in the lobby. You are always acknowledged. Everyone I came in contact with was very professional and friendly. I only wish I knew all of their names. I am looking forward to my next business trip to Manila as this will be my go to hotel.

工作人員超越了他們的方式爲我們提供優質的服務和在酒店很棒的體驗。謝謝!感謝您的所有幫助!從CASA的自助早餐開始,工作人員會非常密切地接待我們,不時地檢查我們的寶寶,以確保他享受他的食物,前台工作人員盡最大努力爲我們提供我們所有的需求。留下來(特別是嬰兒浴缸!)。非常感謝!我們一定會回來的!

Our two-night stay is a superb. We got to relaxed and enjoyed the pool. The staff are so accommodating (even until midnight). Comparing to other 5-star hotels in Manila, this hotel captured my heart so far. Thanks to Ms. Manpreet Singh and the staff. Great service! Also tried the Alejo restaurant of the hotel, the Rib-eye Steak is perfect. And the Inasal was unexpected too - again the dishes captured my heart. My two-day breakfast in this restaurant was extremely satisfying. I love the bacon and pastries! Got to enjoyed the food and brought a different experience here in Manila.

我們喜歡酒店。一切都超出了我們的期望。我的孩子喜歡住在這裏。一切都聞起來很新鮮。與我們去過的所有酒店都有很大的不同。工作人員非常熱情好客,都願意幫忙和協助。我們無法要求更多。我想特別提到客房部的達里爾,他總是向我們伸出援手,特別是我有兩個孩子,總是問我和我們是否需要其他幫助,他可以給我們。 我的孩子住在這裏很開心,我們一定會回來的。非常感謝Solaire North。