發布於 2025 年 5 月 3 日|高級雙床房
訪客用戶
我們參加了M2M樂團的「Better Endings」演唱會,演唱會就在飯店旁邊。地理位置絕佳,員工服務也很好。我們的房間在五樓,水療中心就在那裡。水療中心後面有一扇安全門,所以只有客人才能進入房間所在的區域。我很喜歡這一點,水療中心飄出的香味也令人陶醉。我們的房間很大,可以看到羅馬競技場和街道的壯麗景色。飯店很環保,他們提供的飲用水都是玻璃瓶裝的,而不是塑膠瓶裝的。而且飯店的所有設施都一應俱全。客服專線24小時在線,回覆迅速。我覺得唯一的小麻煩就是入住的時間太長了,但也可能是因為他們的電腦系統比較慢。不過一切都很好,因為我早上登記的時候比較早,所以只需要排隊就可以拿到房間鑰匙。謝謝你們,諾富特!
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每晚起價:CAD95
發布於 2025 年 5 月 7 日
shamc0711
我們選擇 Cocoon Boutique Hotel 作為 M2M Better Ending 音樂會的下榻之地,我可以自信地說,這是我們住過的最好的酒店之一。房間一塵不染,設備齊全,並配有浴缸,讓我們的居家度假格外輕鬆。工作人員熱情周到,尤其是 DJ,從第一天起就一直竭盡全力幫助我們。總體而言,我們在 Cocoon Boutique Hotel 的體驗非常棒,我們強烈推薦給任何尋求舒適和難忘的住宿的人。
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每晚起價:CAD65
發布於 2025 年 8 月 21 日
Belleyonaryo
我最喜歡的新酒店!很高興在Trip.com偶然發現了這家酒店,家庭入住很棒的選擇,牀很大,設施真的很好,有遊戲室,健身房,屋頂有游泳池。我特別喜歡他們的游泳池(加熱),因爲它很溫暖,這使得游泳非常愉快。
我們也喜歡自助早餐,工作人員非常包容,他們爲我們無法下來吃飯的同伴打包食物。整體服務非常好。這家酒店非常適合住宿,我們絕對計劃回來。
唯一不足的是加牀,感覺真的很硬,幾乎像膠合板沒有牀墊,侄子沒有提到也沒有抱怨,所以在我們準備退房前不久才發現如果早知道,我就會要求工作人員更換。
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每晚起價:CAD124
發布於 2025 年 5 月 4 日
Joycee_28
房間寬敞乾淨。我很驚訝酒店不擁擠,因爲這是一個週末 - 誰ch很好 btw。酒店工作人員都微笑和善良。早餐菜單也不錯!我放了他們的kutchinta!肯定會捲土重來!
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每晚起價:CAD69
發布於 2026 年 5 月 14 日
匿名用戶
設施:設施應有盡有,除了沒有咖啡機能滿足日常需求。空調效果好,不吵,房間內有空氣清新劑的香氣。
衞生:衞生還不錯,沒有可見明顯臟污。
環境:周圍有不少餐廳,酒店樓下有中餐廳。
服務:服務不錯,可以安排凌晨送餐服務,叫醒服務,挺準時的,衹是門僮不太主動,總的來説算不錯的。
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每晚起價:CAD98
發布於 2026 年 7 月 9 日|優質馬尼拉租屋(Eastwood City適合共享)
MisisC
We absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service.
We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues.
Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong.
The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued.
We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place.
Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel.
When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have.
It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.
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每晚起價:CAD76
發布於 2025 年 8 月 22 日
California Coach
這次比上次好,食物,公認價格過高,更好,這次只吃了房間自帶的早餐,上次的餐食不好,所以我們再也不要受這樣的折磨了。
我們早餐吃的班格斯比上次吃的大一倍,煮得妥妥的。上次魚炸到分解點,應該一開始就扔回去了。
我們住在這裏是因爲到我們需要去的地方很方便。之前的時間,他們多收了我們200比索(雙倍的費用)的房間冰箱。我妻子抓住了這個,他們這次多收了,h很好。
這個地方沒有什麼大或可怕的。但是如果你的主要需求是睡覺的地方,它是便宜的,很好
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每晚起價:CAD63
發布於 2024 年 6 月 17 日
patricia15
我一開始選擇的房間是高級房,看到照片還挺滿意,就直接預訂了。但當我到達酒店的那一刻,他們給我的房間和我看到的照片有很大不同。沒有遮光窗簾,只有百葉窗,並不能阻擋外面的光線。另外,這家飯店位於主幹道和鐵路沿線,所以我很吵,聽到汽車經過和火車的聲音,前兩晚我睡不著,要求換房。他們給我提供了位於較高樓層的房間接送服務。噪音顯著降低,我在住宿期間能夠正常睡眠。我會給這家酒店 4/5 分,因為它還不錯。工作人員很熱情,服務也很滿意。只有地點和噪音才是這家旅館的缺點。
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每晚起價:CAD51
發布於 2026 年 2 月 9 日|豪華房
訪客用戶
晚上到的,花了一個小時試圖找到地方。沒有照明標誌柱,表明酒店在入口路之外。真誠的,這是可悲的。管理不好。
我終於找到了入口,遇到了一個完整的拍攝人員,參加了一個電視節目,佔據了道路的每一平方米。我接受...巧合。建築很大,很有吸引力。但我對試圖找到這個地方感到惱火。到了我的房間,沒有水。然而,一位善良的紳士給我帶來了兩瓶。這是理論上的上流酒店。...由於我太累了,所以很晚才吃早餐。善良和體貼的工作人員,這意味着很多。現在我知道如何到達那裏,我會再次入住嗎?是的。但他們必須做一些關於招牌張貼的事情
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每晚起價:CAD59