So far so good menginap disini di bilik 118, but karena bawa baby we need extra bathmat. Pelayanannyabbaik dan ramah ramah sekali, berikut makanannya okey dan banyak rasa. Had a lil bit conversation with mrs eres that help us since checked in while breakfast before we check out to go back to malaysia
Stayed at this hotel for its proximity since the other Accor hotels nearby were fully booked. Sadly, this was a wrong decision. Ibis is part of Accor hotels should have a clear standard and proper QC (for service and most important cleanliness) in which a total absence at this property. Accor puts effort to have guests becoming their ALL members, but this hotel does not really understand what kind of value to be delivered to members including their top tiers. Got checked in and was given a flooring-mop look alike towels with dark stains all over surface. Not a single guest would deserve to get this kind of towel. Those defected towels should have been scrapped away already. When asked for replacement - yes they do have towels in good condition. Question is WHY put those dirty defect ones? Front office was barely recognize loyalty membership, not even offering a late check out. When asked, a male FO staff (Ag***) replied and asked if I had reservation. How ridiculous? Not to mention, their Assistant FO Manager (D**) who was standing there, pretended to hear nothing instead of stepping in his staffs. Completely shows no leadership. For members or any guest who expect an international standard and cleanliness, STAY AWAY from this hotel. Hope this helps.
訪訪客The hotel were equally impressive. One of the highlights of my stay was the Rooftop Bar experience. The Rooftop served delectable dishes prepared with the finest ingredients. The flavors were exquisite, and the presentation was great. Last but not least, the exceptional service provided by the hotel staff truly made my stay memorable. They were always ready to assist with a smile, going above and beyond to ensure my comfort and satisfaction. Their attention to detail and genuine care for guests' needs set a new standard for hospitality.
HHafizh_allamzBest choice for the couple (halal couple) 1. Good Parking area 2. Good atmosphere(not noisy) 3. The room is clean it is like a japanese hotel (small & good decorations) 4. Water heater is work well 5. Mineral water, coffe, sugar & creamer is provide (free of charge) Due to low price, all of minus point have been covered. 1. No Sandal 2. Small Swimming pool 3. Few area in room have watermark