發布於 2025 年 1 月 12 日
訪客用戶
We stayed for 1 night just want to experience. Room was clean, room service food was excellent, the 4/5 is scored for Housekeeping team on the floor, very polite and helpful. The only one thing we were not pleased about was the fire test. My partner and I work in the hospitality industry which we fully understand how fire test works in every hotel. However, this hotel did not organize or train the staff well to handle the test. Upon arrival, there was no information provided about the fire test. No letter in the Reception nor in the Room. The fire test starts at 11am on the check-out date, it was beeping not consistently and very short at first. I noticed that was probably fire test, me and my partner casually talked about that for couple of minutes. Until gradually it has partial announcement (it was on and off, a phrase was announced and being cut off half way that kind of thing), even though we understood that might be a fire test by experience. I decided to call down and confirm - the staff said, ”this is a test for your room and will last few minutes”. The statement was not nice as if I'm not experienced enough, I might think that the fire alarm might have issue in my room particularly. 10 minutes later, the announcement and siren starts heavily, while my partner finished his shower and started his phone call with business partner. He tried to last for 5 minutes and eventually he has to finish the call and call down again to Reception. All the above has gotten us confuse for 25 minutes at least. I told my partner that we should get going. We went out of the room, as previously we decided to go swimming and asked for late checkout since early morning - we wanted to take the lift which it was out of service due to the fire test. There was no one on the floor at all (usually there will be staff on every floor to check the fire door but it was not the case). We walked down to the staircase from level 8. Until level 3, we saw that there were signs for evacuation route (not clear). Also we saw that there was a big Cordless Drill/Driver left in the middle of the staircase. That looks so scary. My partner is already furious, he needed to jump pass that thing and see which path we should go next. As much as I'm usually more understanding and calm than my partner, I started to feel this is very upsetting. Luckily we are not with our little one. This is health and safety on your staircase in the middle of the evacuation route! There were few doors left open to some kind of construction side on level 3 and 2 that was easily accessible by anyone. Until we managed to walk to the lobby, all the staff looks very chill. No one even standing close to the staircase to explain (when the lift is out of service and you would expect there are guests coming down from staircase). We managed to speak to the Front Office Manager and was told that it was a last minute fire test that organized less than 24 hours. We work in the same industry and clearly know which department should be responsible for what task. 24 hours is very adequate to get last minute things prepared, if not, communication problems should be looked into - with all due respect, but that speaks a lot of the leadership of the Head of Operations. How could you have a 25 minutes fire test happen, before the guest check-out time (starts from 11am), with multiple unsuccessful attempt to get the siren and announcement clearly done, engineering equipment blocking the way which luckily that was turned off. The only one thing that I was glad was that we were not experiencing a real fire situation. As otherwise, experienced like us, I will have no clue if we can escape on time. All in all, we have passed the feedback to the FOM and hopefully this will be looked into and discuss further for the future process how to carry out a proper fire test. Other than this, everything else was excellent. We would still consider to come back again but might just request for low floor as in case.
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每晚起價:JPY17,024
發布於 2026 年 5 月 5 日
訪客用戶
酒店很新,門面不大,關鍵房間隔音效果很好,服務人員無論前台、門僮、客房保潔還是餐廳服務員都笑意盈盈,服務態度很好。離購物中心grand Indonesia很近,可以逛街吃飯,隔壁有個商場,有幾家吃的餐廳。酒店早餐在九十樓,視野相當不錯,吃的也還行。機場快軌應該要坐到bni City
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每晚起價:JPY22,275
發布於 2026 年 4 月 6 日
SHIHHAO HUANG
離機場約45分鐘,屬於比較舊的五星級飯店。
飯店周圍都還在開發施工,要逛街要叫計程車去市區圓環。
房間很大很乾淨,每天都睡得很舒服。
早餐稍微貴了一點,菜色是印尼和印度料理,還有些西式
我吃是不太習慣。
最好的是游泳池和小孩的玩水區,但玩兩天就夠了會膩。
以上供參考,謝謝
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每晚起價:JPY16,284
發布於 2026 年 4 月 2 日
Lz****
房間乾淨寬敞,床品也非常的舒服。屋子裡邊會有點幹,建議在衞生間洗手池裡放點水。
前台服務挺好的,有方便的谷歌翻譯。底樓就是食堂,早餐和晚餐種類不少,感覺當地口味和偏中國南方口味。
旁邊有麥當勞,肯德基,對面是一個大超市和美食商城。不過在修路,要繞兩三百米。
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每晚起價:JPY8,720
發布於 2025 年 8 月 22 日
訪客用戶
房間面積很寬敞,但是浴室很窄(有浴缸,但沒有淋浴的地方可以站着洗澡),房間不隔音,所以我聽到很多人打開和關閉其他房間的門,插座脫落,加牀350,但真的很硬。去那裏1x
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每晚起價:JPY4,603
發布於 2026 年 6 月 4 日
Abu0721
這次入住體驗很不錯,酒店位置優越,出行覓食都很方便。前台工作人員辦理入住高效熱情,服務貼心周到。客房乾淨整潔,床鋪柔軟舒適,衞浴用品齊全,採光通風良好。房間隔音效果在線,夜間休息安穩。保潔定時打掃,公共區域整潔。性價比出眾,整體超出預期,下次出行還會選擇這家,推薦入住。
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每晚起價:JPY5,759
發布於 2025 年 8 月 17 日
訪客用戶
服務很棒,房間乾淨!但是房間的隔音效果不太好,如果你是淺睡者,要求朝向內的房間而不是面向馬路。位置很棒,但是晚上主路開始上路,進出酒店真的很麻煩。
否則,就是舒適的房間得到休息,愛他們的服務人員的細心!
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每晚起價:JPY9,137
發布於 2026 年 4 月 26 日
訪客用戶
對這個酒店服務人員非常好👍 所有人都很熱情,很有禮貌。非常非常客氣! It is a very good hotel . The hotel has very good service. NADIA and Farhan helped us to change the room and their action are so fast and it is so kind of them . We really enjoyed to stay there and we felt so happy . 5 star service
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每晚起價:JPY9,830
發布於 2025 年 5 月 2 日
訪客用戶
他們給我們的第一個房間明顯髒,地板上有頭髮,地毯上有碎片和碎片。牀單也有污漬,浴室真的很暗。我們2個人時只提供了1套牙刷。顯然,這個房間沒有徹底整理,被給了我們。去前台分享了這一點,他們立即道歉,並提出要改變我們的房間。第二個房間更乾淨,但我不會說這是最乾淨的。淋浴區和淋浴頭有漿液和黴斑。不得不閉上眼睛不去想它。浴室也有這種氣味來自排水或水槽。這是一個還可以的酒店物有所值,但會重新考慮回到這裏
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每晚起價:JPY6,939
發布於 2024 年 12 月 16 日|高級豪華雙人床房 禁菸
Addiary
贊成:
1.位於pondok indah地區附近,在pondok indah周圍逛逛,上下車PIM真的很容易
2.房間乾淨寬敞,我喜歡他們如何將衣櫃房和高級豪華的睡房分開
3.酒店內設施好,如spa、游泳池、健身房
4.工作人員真的很好,樂於助人
5.早餐很好吃,選擇不多,但味道還是很棒的!
反對意見:
1.餐廳和大堂都挺小的,所以很容易打包。旺季最好早點吃早餐,才能有座位
2.因爲大堂和前台很小,辦理入住或退房需要時間,但等待時沒有太多地方坐下來。
最後,這不是利弊,而是大約300K左右的酒店安全押金政策。退房後不久就會回來。
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每晚起價:JPY5,135