we stayed in a club room, which came with gym and pool access - the facilities are good and the gym is fully equipped. The ladies serving breakfast are very friendly especially young Asian girl and there are veg options available. Nature reserve only 10 mins walk from the hotel - highly recommend. The room itself had issues with wifi and tv signal. I logged a complaint on their app but nobody came so the next day I had to go to reception again. They didn’t give me a solution like moving room for a better wifi. Club Rooms don’t have a fridge or a telephone so you have to send messages via chat which is annoying.
Just needed to put my head down for the night. Reception was friendly..I arrived late at 2340..friendly night guy..room was adequate for my needs..Room 9 cold tap handle was missing, but a shsve was possible and teeth with warm water..mattress protector needs a boil wash and new carpet would freshen things. Shower was luke warm but manageable..heating was fine..tv ok..1 night fine;)