烏伊斯特勒昂設有酒吧的飯店

This review is based on the hotel being a 4* spa hotel. It's more like a 3*. Based on the price and rating, it falls short of what you pay for & what you get. The location is excellent - best in the area and there is no competition, so for that, it's worth it's 4*. It's well staffed and most staff are helpful & attentive. We had lunch on the terrace on a sunny day, and the service then wasn't the best. Different waiters came each time, so they didn't know who had ordered what. Usually in France we notice they always do and that's what sets French service apart from others. Not the case here - the wrong dishes were brought, there was some confusion and the sharing dishes we did order all arrived at different times. It was rather lacking and felt disjointed. We had to ask for drinks twice and that was also confusing. We had breakfast every day. Decent enough - but the layout of the breakfast, especially in the corner where the bread and jams were made it congested there. They have the guest reception/greeting desk in the same corner, rather than right at the door as you enter, so it was rather confusing for those on their first day, wondering where the staff member was. A simple rearrangement would solve this. We had the best room - the suite. Usually, I'd expect some extra items in a suite, like complementary drinks, fruit - I've even had reserved tables at breakfast, reflecting the premium price of a suite (especially in high season). There was nothing. Each day we had to ask for the water to be replenished and there was nothing else in the fridge. There was tea/coffee but no milk. We could have asked for milk from the bar. Remember this is a suite in a 4*... on the ferry over, in their premier cabins, we had better service. It left me wondering where the extra money (and it was a lot) went, other than a bigger room. The room was nice. The toilet was very small, though and getting in and out takes careful planning as the door opens inwards. Astonishingly - there were no USB ports in the room. The 3* budget hotel I use for work has these, as did the basic cabin on the ferry over, but none here. I do have an adapter but did't imagine I'd need it in a hotel of this level, so left it behind. This can easily be solved. Charging phones/cameras became a chore. The view was nice, but the windows are very small and narrow. I had to stoop to see the view, or sot down and stretch up. The spa was OK. The steam room wasn't working for a while and I couldn't find any staff for some time. Someone else reported it, but it never returned to proper service. It had been OK the previous day. They do let children in the spa, which is something I'd change. A spa is supposed to be a place to relax and putting up with other people's children is often not conductive to that. In summary, it's a pleasant hotel, with nice staff and I would stay again if in the area, however, for the price and rating, it does fall short. I wouldn't bother with the suite.

Stayed here for two nights in June 2024. Great staff team, good clean room, lovely and quiet, easy to find and free parking. About 20 minutes walk past the Church to Av. de la Mer and the beachfront and about 10 minutes to the bars around Le Phare. Enjoyed staying here, would do so again and would definitely recommend.

Wonderful modernised oldy worldly French hotel. Very close to ferry port. Situated on the front with lovely views at the front and nice views at the rear. On site secure parking with a garden setting at the rear. Very helpful and friendly staff. Excellent continental breakfast. Rooms and amenities first class. Lots of local history as this was the site of the Sword Beach landings on D Day. Ouistreham a nice town with good bars and restaurants. Highly recommend and would return soon hopefully.

Une belle decouverte En visite chez de la famille decouverte de ce joli petit cocon Hotel charmant tres propre Sejour dans la chambre 12 renovée literie immaculée confortable et sensation d etre dans un cocon au dessus de la rue de la mer avec les decorations exterieures et les doubles balcons Une vraie bulles d air Les propriétaires tres accueillant le petit dejeuner est frais et complet Je reviendrai et encore merci Une adresse qui gagne a etre connue