This hotel is in a fabulous location. Bars, restaurants and shops all nearby. However the staff are not of the same quality. Our room had a bath but the plug did not work and so the water just drained out as fast as it came out of the taps. The device on the side of the bath was broken and thus the plug was useless. I mentioned to the girl on reception that there was a problem with the bath and it needed fixing. She told me she would get it fixed. Nobody arrived to fix it that day so I explained the situation to another girl the following day. Again nothing happened. Both girls were not interested and ghisvreflects very poorly on the hotel and the Mercure group in general.
若想要遊覽南特,南特合流馨樂庭飯店將會是一個不錯的的住宿之選。從飯店出發,至GARE SNCF ACCES SUD火車站僅有2km遠。附近很多景點,包括Le Chronographe、Theatre Beaulieu和Le Quai des Antilles都離飯店不遠。飯店坐落於Parc des chantiers邊,附近還有很多景點包括LE MANA - Le Musée de l'Affiche -和TNT Terrain Neutre Theatre。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。在您的空閒時間去桑拿浴室放鬆一下,定能給您帶來曼妙的度假體驗。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
Awful experience at this hotel. Check in is stated at 2pm so arrived around 3pm with my family (3 year old and a 4 month old.) I was told our room was not ready and we would have to wait. Waited an hour in the lobby (4pm) to be told again our room was not ready and hadn’t been cleaned. Again waited in the lobby and At 5.30pm and close to tears after watching numerous people check in and with a very bored 3 year old and a very tired baby I was again told my room was not ready, bearing in mind this was 3 and a half hours after the 2pm check in time stated online. Also during all of this I was told there were no baby changing facilities available at all in the lobby. No empathy from staff shown for my situation. After stating I would have to cancel and find alternative accommodation a room became available?! We eventually got a room closer to 6pm 4 hours after stated check in time when booking. No travel cot in room as requested bought brought to the room eventually. I am totally in shock with the treatment we have received. Would not recommend if travelling with children or if you want to spend your time sitting in a reception area instead of the room you have paid for!!! Some positives: nice breakfast, room was a good size, snack shop downstairs was handy, bar staff were lovely.
My wife, Sarah, & I stayed here for 7 nights in September in order to visit family, the city of Nantes and the surrounding area. This lovely family run hotel, with a 24-hour reception and a guest sitting-room, is ideally situated in the city centre, near to a tram stop and all major attractions. Our en-suite bedroom was spacious and extremely comfortable. Every one of the staff was delightful, very friendly, efficient and nothing was too much trouble. They gave us much useful information about the city, over and above what one might reasonably expect. The breakfast was superb and had many locally sourced options. We thoroughly enjoyed our stay and strongly recommend this hotel. NB We had booked direct by phone and the receptionist was immediately very helpful and spoke excellent English.
Ibis is a know commodity. Modern, clean, no-frills. GREAT breakfast, very helpful staff. Quiet. A little warm in the room. I think I would have liked it 10 Euros cheaper per night considering Nantes isn't particularly touristy. I wasn't especially happy that the front desk told us a cab to the airport would be 40E, and it ended up being 65E, with the driver having confirmed the settled price with the hotel - unbeknownst to me - after the fact. No matter. We'd stay here again.
I strongly advise against staying at this hotel, especially during the summer months. The hotel falsely advertises air-conditioned rooms. While there is an air conditioning unit in the room, it completely fails to cool the space. Despite multiple complaints to the reception, the issue was never resolved. Staff provided inconsistent information and solutions, often resulting in delays or no action at all. To make matters worse, the room cleaning was substandard with frequent omissions such as trash removal and vacuuming. I was forced to visit the reception daily to request missing services.
滿意
66 則評論
4.3/5
每晚起價
NT$2,379
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4.3/5
滿意
Clean rooms. Comfy bed. Rain shower is a little bit too keen (totally fills the shower cubicle, so face is watered permanently making it hard to see) but good and hot, and there is the alternative shower head option . Location of hotel is dead central and so surrounded by lots of bars and restaurants. Didn't have time to try the breakfast but it looked good. A very slow lift though which only takes 2 people with luggage...gets a bit tedious for a group of 14 checking in. Ac in rooms works just fine. Decor of room is nice but like so many boutique hotels , nowhere to put your open suitcase other than on the floor. Thankfully it was only single occupancy for my room, otherwise that would have bwen even more dull. Nice place though for a short stay.
QQuest09802526916Very conveniently located next to the Chateau and Tram line. Nice size room. Bathroom has shower and tub. Generally quiet but during the protests I did hear the amplified noise a block away. The breakfast is really lovely. Fantastic fresh croissants for breakfast, and fresh squeezed orange juice. This was the 2nd time I have stayed at this hotel. I came to Nantes for a conference, and took the convenient tram to the exposition center. Sightseeing, restaurants and transportation nearby to this hotel.
訪訪客用戶This hotel is excellent value for money. Very clean and staff excellent could not have been in a better location. I will definitely go back and stay with L’Hôtel. We used the airport shuttle bus. As you get off the bus keep the train line on your right. Just yards away are the steps upto the bridge. When you get to the top take the right turn and walk down the road don’t take the natural bend but cross over the road you’ll pass a restaurant/bar and the hotel is located a few yards away. Note when you go back to the airport by shuttle bus go to where you were dropped off and cross the road. Just before you get to the river the bus stop can be seen. Really easy both ways. We also used the trams which again is close to the hotel . The Nante voyage card included airport bus and trams. Enjoy your stay.
訪訪客Good position overlooking the Loire with underground parking. A very pleasant welcome from very helpful checkin on a Sunday afternoon. Extremely helpful in finding a restaurant open on Mayday weekend. Room a good size with two seater couch. Clean stylish and modern with plenty of electrical sockets and shaver point in larger than average bathroom. Good strong shower. Powerful easy to use hairdryer. Breakfast well laid out with impressive choice. Excellent fluffy soft scrambled eggs. A very comfortable stay.
訪訪客用戶Hôtel proche parc expo, la Beaujoire et du tram En studio supérieur !!! Avec parking sécurisé La chambre est propre , rénovée depuis peu je pense. Salle d eau très petite Chambre sans âme , mauvaise isolation des fenêtres l air qui passe énormément Pas de penderie,ni étagère juste un porte manteaux avec 2 cintres Une sorte de mange debout avec 2 tabouret haut pas confortable Des affiches un peu partout ( entrée , ascenseur,kitchenette sous la TV ) avec des instructions et interdiction Bref un hébergement pratique pour une nuit mais pas plus Attention quartier en grand travaux , j imagine les nuisances la semaine
訪訪客First impression not great , in the middle of a industrial estate , Young guy in reception was lovely a credit to the hotel so helpful and friendly . Carpets sticky and there is a funky smell in the corridors . The apartment itself was clean and would have been great however we didn’t stay as the location was so much further away from the centre than we though . Our fault for not doing our research . I feel people may stay here long term , wasn’t what we wanted or expected
訪訪客用戶Great hotel, very conveniently located close to everything, shops, restaurants and attractions. The staff were very helpful and nice. The room was comfortable and clean. The carpet was perhaps the worst aspect of it but that did not take in any way from our stay. The breakfast was included and it was really nice, a continental style breakfast of all you could eat. It was superb value for money, very reasonable for the centre of Nantes. I’d highly recommend this hotel.