住宿方回覆: Dear Jiejie,Thank you for sharing your experience with us. I’m truly sorry to hear that your recent stays did not meet your expectations. We strive to provide all our guests with a welcoming and comfortable experience, and it’s concerning to hear that you felt otherwise. Please know that room assignments are made with care based on availability at the time of arrival, and we regret if this has not met your expectations. Your feedback is very important to us, and we will certainly look into this matter further. We appreciate you giving us the opportunity to learn from your experience, and while we regret to hear that we may not be your first choice in the future, we do hope to have the opportunity to welcome you back to COMO Metropolitan Bangkok and provide you with a more positive experience. With kindest regards, Carola Linz, Director of Rooms
住宿方回覆: Thank you for sharing such detailed feedback about your recent stay at COMO Metropolitan Bangkok. We are delighted to hear that you enjoyed the spacious and well-equipped family-style room layout, as well as our convenient location. It’s great to know that you found the swimming pool perfect for sunbathing. We appreciate your comments on breakfast, and we are glad you enjoyed the Thai specialties, especially the fish porridge. Your insights are invaluable, and we’ll continue to explore ways to enhance our offerings. We look forward to welcoming you back. With kindest regards, Carola Linz, Director of Rooms
住宿方回覆: Dear Jinjingwen, Thank you for sharing your experience. We’re delighted to hear that you appreciated our hotel’s design and the professionalism of our team. It’s always wonderful to know that our guests had a comfortable and enjoyable stay. We truly appreciate your kind words and look forward to welcoming you back to COMO Metropolitan Bangkok in the future. With kindest regards, Carola Linz, Director of Rooms
住宿方回覆: Dear lazy bird, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the comfort and tranquility of our hotel’s environment, away from the bustle of the main road. It’s great to know that our location, with easy access to transport, shopping, and night markets, added to your overall experience. We’re also delighted that you found the room spacious, clean, and comfortable, and that our breakfast offerings brought a unique and enjoyable touch to your mornings. Your kind words about our service team truly mean a lot to us. We look forward to welcoming you back for another relaxing and enjoyable stay! With kindest regards, Carola Linz, Director of Rooms
住宿方回覆: Dear CHIHCHIEH,Thank you for sharing your experience with us. We’re delighted to hear that you extended your stay for two more nights—this is truly the greatest compliment we can receive. It’s wonderful to know that our breakfast team’s kindness and attention to detail, such as offering takeaway drinks, made your mornings more enjoyable. We’re also glad you appreciated the option for takeaway breakfasts. We look forward to welcoming you back to COMO Metropolitan Bangkok soon. With kindest regards, Carola Linz, Director of Rooms
住宿方回覆: Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the attentive service from the moment you arrived and appreciated the convenience of our check-in process, spacious rooms, and the fresh fruits provided. It’s also great to know that you found our breakfast selection rich and beautifully presented, with plenty of a la carte options.We understand that the room and breakfast hall may not have offered a view, and that our location is a bit farther from the light rail station, making taxis more convenient for getting around. We appreciate your comments and are happy that the nearby convenience store and massage parlor added to the ease of your stay. We look forward to welcoming you back to COMO Metropolitan Bangkok soon for another enjoyable experience! With kindest regards, Carola Linz, Director of Rooms
住宿方回覆: Dear CJlvxingriji,Thank you so much for your wonderful review and for choosing to stay with us again at COMO Metropolitan Bangkok. We are delighted to hear that every stay with us has been a five-star experience for you. It’s truly rewarding to know that from the moment you enter, our team makes you feel welcome and at home. We’re glad you enjoyed the comfort of your room, especially the bedding, and that our team could assist in preparing you for a restful night. It's also great to hear that you appreciated the breakfast buffet and the thoughtful touches we provide, especially during the rainy season.Your recommendation means a lot to us, and we look forward to welcoming you soon. With kindest regards, Carola Linz, Director of Rooms
住宿方回覆: Dear Xianyu, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our central location, comfortable bedding, and timely, attentive service. It’s wonderful to know that our cleanliness and attention to detail made your stay so enjoyable. We’re delighted that you plan to choose us again on your next visit to Bangkok. We look forward to welcoming you back to COMO Metropolitan soon. With kindest regards, Carola Linz, Director of Rooms
訪客用戶
露台房
入住於 2024 年 10 月
與好友旅遊
2 則評論
4.7/5
極佳
發布於 2025 年 1 月 12 日
房間選的露台房,不過沒有怎麼用到露台,設備在外面有點吵,早餐一般,其他都挺滿意滴。
住宿方回覆: Thank you for sharing your feedback with us. We’re glad to hear that you were satisfied with most aspects of your stay. However, I’m sorry to learn that the terrace experience and breakfast did not fully meet your expectations. Your comments about the outside noise and breakfast offerings are valuable, and we will review them with the team to identify areas for improvement. We truly appreciate your honesty and hope to have the opportunity to welcome you back to COMO Metropolitan Bangkok in the near future. With kindest regards, Carola Linz, Director of Rooms
住宿方回覆: Dear luyao zou, Thank you so much for your detailed and heartwarming review about your recent stay with us at COMO Metropolitan Bangkok. We're glad to hear that our attention to detail and thoughtful touches made your stay memorable. It's wonderful to know that the extra beds, towels, fruit portions, and ice cubes were appreciated, especially the ice cubes and straw sandals by the bed. We strive to anticipate our guests' needs and make them feel at home, and we're glad we could achieve that for you. The real flowers and artistic yet homely decoration style are part of our commitment to creating a welcoming atmosphere. We're especially pleased that we could surprise your child with a birthday cake at breakfast—it’s these moments that make hospitality so special. Thank you for choosing our hotel, and we look forward to welcoming you and your family back again soon! With kindest regards, Carola Linz, Director of Rooms
住宿方回覆: Dear Youjianmalingshu,Thank you for sharing your detailed feedback. We're glad to hear that overall, you had a pleasant stay and appreciated the cleanliness of our sauna, hot spring, and swimming pool, as well as our signature scent "Invigorate COMO Shambhala". We apologize for the inconvenience with the room change and the leak, but we're pleased our team resolved it quickly.We appreciate your kind words about our staff and their good attitude. We're sorry to hear that the breakfast options didn't fully meet your preferences; we'll take this into consideration for future improvements. We're delighted to hear that you'll choose COMO Metropolitan Bangkok again, and we look forward to welcoming you back! With kindest regards, Carola Linz, Director of Rooms
住宿方回覆: Thank you for your detailed feedback about your recent stay with us at COMO Metropolitan Bangkok. We're glad to hear that you found our service generally good. We appreciate your observations about the room's decor and lighting, and we understand that these elements can impact one's mood and experience. Your comments about the single color scheme and the dim lighting are noted, and we'll consider this feedback for future improvements. We're sorry to hear that the breakfast experience did not fully meet your expectations. We will look into ways to enhance the dining environment and improve the quality of our decor and food options. Your summary of our hotel being more suitable for solo travelers with a business and compact style is valuable to us. Thank you for sharing your thoughts, and we hope to have the opportunity to provide a better experience for you in the future. With kindest regards, Carola Linz, Director of Rooms
訪客用戶
大都會特大床房
入住於 2024 年 9 月
與好友旅遊
31 則評論
5.0/5
超棒
發布於 2024 年 12 月 10 日
性價比很高的一家酒店,房間很大,服務很熱情,距離是隆酒吧街步行即可到達,非常適合出遊以及商務出差。
住宿方回覆: Thank you for your kind review about your recent stay with us at COMO Metropolitan Bangkok. We’re pleased to hear that you found our hotel to be cost-effective and appreciated the spacious rooms and friendly service. Our convenient location within walking distance of Silom Bar Street makes us an excellent choice for both leisure and business travelers, and we’re delighted that it suited your needs perfectly. We look forward to welcoming you back on your next visit! With kindest regards, Carola Linz, Director of Rooms