COMO曼谷大都會飯店

COMO曼谷大都會飯店的評論

COMO曼谷大都會飯店

27 S Sathon Rd, Thung Maha Mek, 沙吞區 10120, 曼谷, 泰國查看飯店詳情
COMO曼谷大都會飯店
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COMO曼谷大都會飯店 評論-真實旅客評語

4.6/5
滿意
397 則評論
驗證過的評論
位置4.5
設施4.5
服務4.6
衛生程度4.7
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所有評論(397)
好評(384)
附有照片/影片的評論(163)
老板熱情(166)
游泳池很棒(59)
房間很大(43)
餐點很棒(40)
有設計感(25)
商務出差(22)
隔音效果一般(12)
房型格局好(6)
負評(13)
Jiejie
大都會房
入住於 2024 年 12 月
獨自出遊
41 則評論
4.6/5
滿意
發布於 2025 年 2 月 8 日
感覺Como這幾次每次都把最差的房間給了我 夜間那個值班的女的 對中國人不是很友好 也可能是分房間的人不是很友好 因為這幾次我去的時候都是凌晨3點多 房卡是從裝有我預訂訊息的文件袋拿出來的 所以我懷疑不止一次了…………以後Como也不會是我的首選了
住宿方回覆: Dear Jiejie,Thank you for sharing your experience with us. I’m truly sorry to hear that your recent stays did not meet your expectations. We strive to provide all our guests with a welcoming and comfortable experience, and it’s concerning to hear that you felt otherwise. Please know that room assignments are made with care based on availability at the time of arrival, and we regret if this has not met your expectations. Your feedback is very important to us, and we will certainly look into this matter further. We appreciate you giving us the opportunity to learn from your experience, and while we regret to hear that we may not be your first choice in the future, we do hope to have the opportunity to welcome you back to COMO Metropolitan Bangkok and provide you with a more positive experience. With kindest regards, Carola Linz, Director of Rooms
訪客用戶
大都會房
入住於 2024 年 11 月
獨自出遊
2 則評論
5.0/5
超棒
發布於 2025 年 1 月 1 日
家庭式的房間佈局其實都還是不錯的,大床房很開闊,房間設施齊全,比較適合來度假,酒店位置也很不錯,床是比較硬的睡起來也還可以!早餐是單點的,可選擇性不多但味道還可以,建議選Thai Style特色,魚粥很好喝!早餐其他自助的選擇沒有多少!泳池算是一大特色和亮點,非常適合曬太陽!
6/8
住宿方回覆: Thank you for sharing such detailed feedback about your recent stay at COMO Metropolitan Bangkok. We are delighted to hear that you enjoyed the spacious and well-equipped family-style room layout, as well as our convenient location. It’s great to know that you found the swimming pool perfect for sunbathing. We appreciate your comments on breakfast, and we are glad you enjoyed the Thai specialties, especially the fish porridge. Your insights are invaluable, and we’ll continue to explore ways to enhance our offerings. We look forward to welcoming you back. With kindest regards, Carola Linz, Director of Rooms
Jinjingwen
大都會雙床房
入住於 2024 年 12 月
與好友旅遊
1 則評論
5.0/5
超棒
發布於 2025 年 2 月 4 日
除了沒有中文服務以外,其他各個方面都沒什麼好挑剔的。酒店設計感強,工作人員有禮貌、眼裡有活、恰到好處的邊界感。我挺滿意的。
住宿方回覆: Dear Jinjingwen, Thank you for sharing your experience. We’re delighted to hear that you appreciated our hotel’s design and the professionalism of our team. It’s always wonderful to know that our guests had a comfortable and enjoyable stay. We truly appreciate your kind words and look forward to welcoming you back to COMO Metropolitan Bangkok in the future. With kindest regards, Carola Linz, Director of Rooms
lazy bird
一室房
入住於 2024 年 9 月
夫妻/情侶出遊
34 則評論
5.0/5
超棒
發布於 2024 年 10 月 26 日
環境非常舒適的一間酒店,沒有在大馬路旁,所以車聲不會影響到,走路大約10~15分鐘就可以到MRT跟BRT交會的地鐵站,也有商場跟夜市能逛,房間舒適寬大,乾淨整潔,住起來很舒服,早餐為一份主餐跟一些自助吧,餐點好吃有特色,服務人員都非常親切,態度非常好
6/7
住宿方回覆: Dear lazy bird, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the comfort and tranquility of our hotel’s environment, away from the bustle of the main road. It’s great to know that our location, with easy access to transport, shopping, and night markets, added to your overall experience. We’re also delighted that you found the room spacious, clean, and comfortable, and that our breakfast offerings brought a unique and enjoyable touch to your mornings. Your kind words about our service team truly mean a lot to us. We look forward to welcoming you back for another relaxing and enjoyable stay! With kindest regards, Carola Linz, Director of Rooms
CHIHCHIEH
大都會特大床房
入住於 2024 年 11 月
夫妻/情侶出遊
23 則評論
5.0/5
超棒
發布於 2024 年 12 月 7 日
住了COMO 酒店後,又多訂了兩晚,早餐服人員非常親切,還詢問需要點杯飲料外帶,也有看到別的住宿人員拿盒外帶早餐。
住宿方回覆: Dear CHIHCHIEH,Thank you for sharing your experience with us. We’re delighted to hear that you extended your stay for two more nights—this is truly the greatest compliment we can receive. It’s wonderful to know that our breakfast team’s kindness and attention to detail, such as offering takeaway drinks, made your mornings more enjoyable. We’re also glad you appreciated the option for takeaway breakfasts. We look forward to welcoming you back to COMO Metropolitan Bangkok soon. With kindest regards, Carola Linz, Director of Rooms
訪客用戶
大都會房
入住於 2024 年 8 月
獨自出遊
9 則評論
4.8/5
極佳
發布於 2024 年 10 月 3 日
酒店從抵達的那刻就能感受到用心的服務,專人安排入住手續辦理,衹用坐等就好。人到房間的時候,行李已經放好了。 進出都會提醒是否已帶齊物品。房間面積大,有送水果。 特地要評價一下早餐,非常豐盛,擺盤精緻而且新鮮食材好。可以單點熱食,選擇豐富。健身房還有些課程可以安排。 但是房間和早餐的廳都比較封閉,看不到風景。酒店離輕軌站的距離相對較遠,適合打車出行。隔壁出門就是便利店和按摩店。
6/7
住宿方回覆: Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the attentive service from the moment you arrived and appreciated the convenience of our check-in process, spacious rooms, and the fresh fruits provided. It’s also great to know that you found our breakfast selection rich and beautifully presented, with plenty of a la carte options.We understand that the room and breakfast hall may not have offered a view, and that our location is a bit farther from the light rail station, making taxis more convenient for getting around. We appreciate your comments and are happy that the nearby convenience store and massage parlor added to the ease of your stay. We look forward to welcoming you back to COMO Metropolitan Bangkok soon for another enjoyable experience! With kindest regards, Carola Linz, Director of Rooms
Wu matsu
大都會房
入住於 2024 年 8 月
獨自出遊
5 則評論
5.0/5
超棒
發布於 2024 年 10 月 2 日
房間、游泳池、健身房都非常大、服務佳設施完善所以來曼谷住COMO 大都會一直是我首選這十年至少入住10次以上卻首次被安排入住視野被酒店自身建築物遮敞3/4的房間,花一樣的費用卻入住視野「面對牆壁」的房間感覺真的很差⋯⋯反應後酒店換了一間坪數比我預訂坪數較小一點的房型因此決定不換房,建議酒店這種「視野不佳」的房型能特別註明以優惠價給房客。另外2F的Spa池「應該」是祼湯吧!卻看有部分房客直接穿泳褲入池及滑手機,2 F的Spa是「祼湯」還是能「穿泳褲」希望酒店能在入口處用圖片標示清楚。 除了這2點訴求外,還是很滿意大都會酒店下次還會再入住
住宿方回覆: 感謝您在過去十年中對 COMO 大都會曼谷酒店的持續信任並選擇我們作為您訪問曼谷時的首選酒店。我們非常重視您的忠誠度,並感謝您花時間分享您的詳細回饋。對於房間景觀方面的失望,我們深表歉意。雖然我們不會降級房型,但我們了解房間佈局和景觀可能會根據酒店內的位置而有所不同。如果我們了解您的偏好,我們很樂意將其記錄下來,以確保您將來享受更愉快的住宿體驗。關於我們的水力泳池和蒸氣浴室,我們感謝您的回饋。正如水療池旁邊顯示的規定所述,需要穿著泳衣,因為它不是溫泉設施。然而,我們認識到需要更清晰的溝通,並將努力改進向所有客人傳達這一訊息的方式。再次感謝您的理解,我們很高興聽到您繼續享受我們寬敞的客房、游泳池、健身房和優質的服務。我們期待您的再次光臨,再次享受舒適愉快的住宿體驗。謹致最誠摯的問候, 客房總監 Carola Linz
SeanHe92
大都會房
入住於 2024 年 8 月
夫妻/情侶出遊
3 則評論
4.7/5
極佳
發布於 2024 年 9 月 15 日
在這家COMO酒店住了三天,説説入住體驗,希望能幫到你 1環境:酒店整體設計風格簡約現代,很喜歡大堂入口枯蓮的藝術展示,電梯入口的投影時鐘也比較特別。 2配套:健身房大愛,有點美式復古的味道。相比無邊泳池,我更喜歡COMO泳池的設計,池邊的樹木高大,偶爾垂落的樹葉在水面給泳池增加生命力,鬆弛感這就來了。還有温泉泡湯也很舒服,就是陽光灑下來印在玻璃上看起來有點臟,如果多打掃下會很美。 3餐廳:我衹用了早餐部分,是點單制,每人一份,其他部分比如水果 果汁 沙拉 麪包等是自助,其實量是夠的,點單的主食擺盤精緻,但是我吃的味道都很一般,也沒有中文菜單,對不懂英文的客人有點餐難度,衹能瞎點碰運氣,用翻譯軟件也不好使。 4服務:前台不怎麼會中文 可能也是國人不多的原因吧,韓國客人很多,第一晚給我安排的一間房是10樓走廊盡頭第二間,房間內和盡頭旁邊客房中間有一道門,像是兩間房是可以連通的(如圖3)。雖然是打不開的,但是看着不舒服。本來也沒什麼,結果凌晨4點過隔壁的韓國人説話聊天我聽得很清楚,才知道隔音很差,馬上跑去前台要求換房,前台處理態度不冷不淡吧,房間換了,事後也沒有點補償抱歉的處理方式,第一晚上讓我很不滿意,後面就正常吧,員工服務意識和高端酒店還是有點差距但是也能接受。 總結:服務不差也不好 早餐一般 可能也是國人口味不同 泳池和健身房很不錯 如果在價格合適的情況下我下次還會入住,這家酒店不會踩大雷,小雷不保證。
6/7
住宿方回覆: 親愛的樑道先生, 感謝您抽出寶貴時間與我們分享如此詳細的住宿評價。我們感謝您深思熟慮的回饋,並很高興聽到您對住宿的某些方面感到滿意,包括飯店的設計、COMO 游泳池和健身設施。我們非常重視您對飯店環境和設計的意見。我們很高興聽到您喜歡乾蓮花展示和獨特的投影時鐘等藝術風格。非常感謝您對泳池區和高大的樹木帶來的放鬆感的好評。我們也會記錄您對早餐的回饋。雖然很高興知道份量足夠,但我們很遺憾整體味道沒有達到您的期望。我們了解迎合不同口味的重要性,我們會仔細考慮您對中式菜單的建議,以提升客人的用餐體驗。關於服務和房間分配,因噪音和隔音效果給您帶來的不便,我們深表歉意。我們理解這一定會造成多大的破壞,並對由此造成的不適表示歉意,尤其是在您的第一個晚上。您對此事的回饋非常寶貴,我們將努力改善房間的隔音效果,並確保我們的服務符合我們期望的高標準。我們衷心感謝您中肯的評論,如果您決定再次入住我們酒店,我們希望有機會歡迎您回來,為您帶來更好的體驗。謹致最誠摯的問候, 客房總監 Carola Linz
CJlvxingriji
城市房
入住於 2024 年 8 月
獨自出遊
8 則評論
5.0/5
超棒
發布於 2024 年 9 月 9 日
每一次入住都是五星的服務,從進入酒店那一刻就給你非常親切的感覺,酒店員工的五星服務以及親切的服務態度都讓你對這座城市更加着迷 房間乾淨整潔,床上用品非常舒適,每晚員工都會幫你整理成夜晚休息模式,很貼心 早餐自助加菜單選一,員工特別友善親切,服務態度超5星 由於這一次來的時候是雨季,酒店都會準備雨傘以及毛巾在入口,方便不小心淋雨後擦乾 這家酒店我超級推薦!
住宿方回覆: Dear CJlvxingriji,Thank you so much for your wonderful review and for choosing to stay with us again at COMO Metropolitan Bangkok. We are delighted to hear that every stay with us has been a five-star experience for you. It’s truly rewarding to know that from the moment you enter, our team makes you feel welcome and at home. We’re glad you enjoyed the comfort of your room, especially the bedding, and that our team could assist in preparing you for a restful night. It's also great to hear that you appreciated the breakfast buffet and the thoughtful touches we provide, especially during the rainy season.Your recommendation means a lot to us, and we look forward to welcoming you soon. With kindest regards, Carola Linz, Director of Rooms
Xianyu(1002caozuoyuan)
一室房
入住於 2024 年 9 月
獨自出遊
20 則評論
5.0/5
超棒
發布於 2024 年 10 月 30 日
酒店很乾凈 服務很好 打掃的很及時 床品也舒服 地理位置也在市中心 下次來曼谷會再次選擇這家酒店 很棒很不錯的體驗
住宿方回覆: Dear Xianyu, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our central location, comfortable bedding, and timely, attentive service. It’s wonderful to know that our cleanliness and attention to detail made your stay so enjoyable. We’re delighted that you plan to choose us again on your next visit to Bangkok. We look forward to welcoming you back to COMO Metropolitan soon. With kindest regards, Carola Linz, Director of Rooms
訪客用戶
露台房
入住於 2024 年 10 月
與好友旅遊
2 則評論
4.7/5
極佳
發布於 2025 年 1 月 12 日
房間選的露台房,不過沒有怎麼用到露台,設備在外面有點吵,早餐一般,其他都挺滿意滴。
住宿方回覆: Thank you for sharing your feedback with us. We’re glad to hear that you were satisfied with most aspects of your stay. However, I’m sorry to learn that the terrace experience and breakfast did not fully meet your expectations. Your comments about the outside noise and breakfast offerings are valuable, and we will review them with the team to identify areas for improvement. We truly appreciate your honesty and hope to have the opportunity to welcome you back to COMO Metropolitan Bangkok in the near future. With kindest regards, Carola Linz, Director of Rooms
luyao zou
大都會雙床房
入住於 2024 年 7 月
家庭出遊
12 則評論
5.0/5
超棒
發布於 2024 年 8 月 3 日
一個酒店用不用心,也是很容易感受到的。 臨時下單的酒店,看到訂單有小朋友,沒有備註,就已準備好的加床和毛巾,還有三份的水果。 冰筒不單單是擺設,有備好的冰塊🧊,在泰國冰塊就像水一樣是必需品,可是這是第一個酒店,準備好給客户馬上能用的。 有一雙草鞋拖鞋,放在床邊,你下床馬上能穿,是不刻意,站在住户角度的那種細心。 整個酒店的鮮花都是真花,藝術、大氣、簡潔和宅寂風的裝修風格。 可能是在入住護照上看到小朋友今天生日,早餐時候出其不意地準備了生日小蛋糕。
住宿方回覆: Dear luyao zou, Thank you so much for your detailed and heartwarming review about your recent stay with us at COMO Metropolitan Bangkok. We're glad to hear that our attention to detail and thoughtful touches made your stay memorable. It's wonderful to know that the extra beds, towels, fruit portions, and ice cubes were appreciated, especially the ice cubes and straw sandals by the bed. We strive to anticipate our guests' needs and make them feel at home, and we're glad we could achieve that for you. The real flowers and artistic yet homely decoration style are part of our commitment to creating a welcoming atmosphere. We're especially pleased that we could surprise your child with a birthday cake at breakfast—it’s these moments that make hospitality so special. Thank you for choosing our hotel, and we look forward to welcoming you and your family back again soon! With kindest regards, Carola Linz, Director of Rooms
Youjianmalingshu
城市房
入住於 2024 年 6 月
獨自出遊
9 則評論
4.0/5
很好
發布於 2024 年 7 月 29 日
住了4天,跳着住的,前兩天的房間有浴缸,後兩天就沒有了,不知道是不是一開始的升級了房型,第二次的房間比較小而且有漏水,不過我反映了之後解決的也很快,有歡迎水果,有開夜床服務,每天會給冰塊,還有minibar,不過要收費,桑拿小温泉和泳池都很乾凈,酒店裡的香氛味道很特別有點喜歡,酒店員工姐姐大叔小哥們態度都蠻好的,早餐就還好,可能我是中國胃吃不慣,下次來還會再選擇這家的~
6/8
住宿方回覆: Dear Youjianmalingshu,Thank you for sharing your detailed feedback. We're glad to hear that overall, you had a pleasant stay and appreciated the cleanliness of our sauna, hot spring, and swimming pool, as well as our signature scent "Invigorate COMO Shambhala". We apologize for the inconvenience with the room change and the leak, but we're pleased our team resolved it quickly.We appreciate your kind words about our staff and their good attitude. We're sorry to hear that the breakfast options didn't fully meet your preferences; we'll take this into consideration for future improvements. We're delighted to hear that you'll choose COMO Metropolitan Bangkok again, and we look forward to welcoming you back! With kindest regards, Carola Linz, Director of Rooms
訪客用戶
大都會雙床房
入住於 2024 年 6 月
與好友旅遊
3 則評論
4.5/5
滿意
發布於 2024 年 8 月 11 日
酒店服務總體不錯,房間軟裝風格比較壓抑,光線有點昏暗,個人認為不適合朋友或情侶共住(玄學角度)容易鬧不愉快。房間色彩搭配單一,趣味性較低,久住會影響心情。(圖中的黃色地毯並不是標配,我們主動向前台索取後才有)。 餐廳在二樓,早餐時段擁擠,牆壁裝飾的花卉壁紙質感很一般,難以收穫悠閑心情用餐,餐品口味尚可。 總結:酒店整體風格商務且緊湊,適合單人出行。
住宿方回覆: Thank you for your detailed feedback about your recent stay with us at COMO Metropolitan Bangkok. We're glad to hear that you found our service generally good. We appreciate your observations about the room's decor and lighting, and we understand that these elements can impact one's mood and experience. Your comments about the single color scheme and the dim lighting are noted, and we'll consider this feedback for future improvements. We're sorry to hear that the breakfast experience did not fully meet your expectations. We will look into ways to enhance the dining environment and improve the quality of our decor and food options. Your summary of our hotel being more suitable for solo travelers with a business and compact style is valuable to us. Thank you for sharing your thoughts, and we hope to have the opportunity to provide a better experience for you in the future. With kindest regards, Carola Linz, Director of Rooms
訪客用戶
大都會特大床房
入住於 2024 年 9 月
與好友旅遊
31 則評論
5.0/5
超棒
發布於 2024 年 12 月 10 日
性價比很高的一家酒店,房間很大,服務很熱情,距離是隆酒吧街步行即可到達,非常適合出遊以及商務出差。
住宿方回覆: Thank you for your kind review about your recent stay with us at COMO Metropolitan Bangkok. We’re pleased to hear that you found our hotel to be cost-effective and appreciated the spacious rooms and friendly service. Our convenient location within walking distance of Silom Bar Street makes us an excellent choice for both leisure and business travelers, and we’re delighted that it suited your needs perfectly. We look forward to welcoming you back on your next visit! With kindest regards, Carola Linz, Director of Rooms