住宿方回覆: Dear Valued Guest, Thank you very much for your review and comments. We appreciate that you took the time to write to us on guest review. Please accept our apologies for all inconvenience cause during you stay with us. We are working for improvement on highlighted issues from you to make our room condition up to standard. Should you have any suggestion please let us know and hope that we will have a chance to serve you here again soon. Thank you and have a pleasant day.Yours sincerely,Le Fenix team
住宿方回覆: Dear Valued Guest,Many thanks for kindly review and your remark has been carefully noted and I can assure you the necessary steps have been taken to avoid such inconveniences in the future which we have instructed our Housekeeping Team to rectify the problem immediately.We ask for your kind understanding and assure you that your comments have been value to us to provide the best possible standards to our guests at all time.Sincerely yours,Le Fenix Team
住宿方回覆: Dear Valued Guest,Thank you very much for your review and comments. We appreciate that you took the time to write to us on guest review. Thank you and have a pleasant day.Yours sincerely,Le Fenix team