住宿方回覆: Dear Captain Wai,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered with your room door. Your safety and comfort are our top priorities, and we take your feedback very seriously.We have immediately reported this issue to our maintenance team to ensure that all doors are secure and functioning properly. We appreciate you notifying our front desk during your stay, and we regret any concern this may have caused.We hope to have the opportunity to welcome you back to Skye Hotel Bangkok and provide you with a flawless stay.Warm regards,Surangkanang ThepwongAssistant Hotel Manager