住宿方回覆: Dear Valued Guest,Thank you for your feedback. We apologize for any inconvinience and we improve it. We're happy you enjoyed the breakfast and appreciate your comments on the food. We'll also ensure the guards are better informed about the shuttle routes, including the Yellow Line stop. We hope to welcome you again for a better experience.Best regards,Nur Rizki Daniar | Assistant Front Office Manager
住宿方回覆: Dear Hendrick2952, Thank you for your feedback. We're delighted you enjoyed the spacious room, balcony, and attentive service. Your comments are noted and appreciated. We're also pleased you liked the shuttle service and additional amenities. We'll pass on your positive remarks to our team and looking forward to your next visit!Best regards,Nawaporn Supawatthanapong | Front Office Manager
Yishidehuli
一室好萊塢房
入住於 2024 年 11 月
家庭出遊
7 則評論
5.0/5
超棒
發布於 2024 年 12 月 21 日
房間確實有點老舊,但是對比價格就還好,我住的公寓可以做飯,服務也很好 整體還算滿意
住宿方回覆: Dear Valued Guest,Thank you for your review! We’re glad to hear that you were satisfied with your stay overall. While the room may have felt a bit dated, we’re happy to know that the value, cooking facilities, and our service met your expectations. Your feedback is important to us, and we’ll certainly look into ways to continue improving the experience.We appreciate your kind words and hope to welcome you back soon!Best regards,Nur Rizki Daniar | Assistant Front Office Manager
訪客用戶
豪華雙人間
入住於 2024 年 12 月
家庭出遊
14 則評論
4.0/5
很好
發布於 2025 年 2 月 1 日
離機場較近,小巧精緻。
住宿方回覆: Dear Valued Guest,Thank you for your review! We're glad you enjoyed the convenient location and found the space to be small yet exquisite. We appreciate your feedback and hope to welcome you back for another great stay!Best regards,Nur Rizki Daniar | Assistant Front Office Manager
住宿方回覆: Dear Qingqingxiaoliuzi,Thank you for your review! We’re pleased to hear that you liked the spacious rooms and the excellent service. We apologize that the breakfast options and the surrounding area didn’t fully meet your expectations. Your feedback is important to us, and we’ll work on enhancing these aspects. We look forward to welcoming you back in the future!Best regards,Nur Rizki Daniar | Assistant Front Office Manager
住宿方回覆: Dear Valued Guest,Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you and your children enjoyed your stay in Bangkok. It's great to know that you found the room spacious and comfortable, and that the breakfast exceeded your expectations. We’re also happy that the golf cart service to the subway station added to your convenience. We truly appreciate your kind words, and we look forward to welcoming you back on your next visit to Bangkok! Best regards,Nur Rizki Daniar | Assistant Front Office Manager
住宿方回覆: Dear Valued Guest,Thank you for your feedback. We're glad to hear you had a positive experience with our service staff. We apologize for the issue with the bathtub drain, and we appreciate you bringing it to our attention. We’ll have our maintenance team look into it to ensure it’s fully functional. We hope to provide you with an even better experience next time.Best regards,Nur Rizki Daniar | Assistant Front Office Manager
Luyisihahahaha
豪華雙人間
入住於 2024 年 5 月
商務出差
110 則評論
4.5/5
滿意
發布於 2024 年 6 月 25 日
環境還可以,周邊吃飯的地方少,服務不錯,很有禮貌。
住宿方回覆: Dear Luyisihahahaha, Thank you for sharing your thoughts with us. We're glad to hear that you found the environment satisfactory and that you appreciated our good and polite service. Your feedback about the limited dining options around is noted, and we understand the convenience of having more choices nearby.We're committed to continuously improving our services and amenities to better meet our guests' needs. Should you choose to stay with us again, we'll strive to make your experience even more enjoyable. Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back in the future!Best regards,Nur Rizki Daniar | Assistant Front Office Manager
住宿方回覆: Dear Valued Guest,Thank you for your feedback, and we’re truly sorry to hear about your experience with the breakfast. We take food quality very seriously, and we will certainly look into this to ensure it doesn’t happen again. Your health and comfort are our top priorities, and we truly appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back for a much more enjoyable stay.Best regards,Nur Rizki Daniar | Assistant Front Office Manager
住宿方回覆: Dear Valued Partner,Thank you for your feedback. We’re pleased you enjoyed the reception hall and found our staff attentive. I apologize for the discomfort you experienced with the room facilities and the breakfast. We will address these issues promptly to enhance our guest experience. Your input is valuable, and we hope to have the chance to provide a more enjoyable stay next time. Best regards, Nawaporn Supawatthanapong | Front Office Manager
住宿方回覆: Dear 過眼雲煙,Thank you for your feedback. I’m genuinely sorry to hear that your stay did not meet your expectations. While we’re glad you enjoyed the suite and terrace, it’s clear we need to address the areas you mentioned. We are committed to upgrading the hotel's condition and improving our breakfast selection. Your input is incredibly valuable to us as we work to enhance our guest experience. We are looking forward to welcoming you back in the future!Best regards,Nur Rizki Daniar | Assistant Front Office Manager