住宿方回覆: Dear Mr. Xierunze,We truly appreciate your kind words about our overall service did meet your expectations with a good experience.Thank you so much for your nice and valuable review. We do hope to have the pleasure of welcoming you back again.Sincerely,Thapanee LaowachirawongResident Manager
住宿方回覆: Dear Guest,We understand that you were disappointed with the linen and pillow did not meet your expectations. It has been noted to look into ways to improve these issues and once again thank you for your feedback. We apologize for any inconvenience that may cause you during your stay.Sincerely,Thapanee LaowachirawogResident Manager
住宿方回覆: Dear Guest,We understand that you were disappointed with the room cleanliness, and we will take your comment on training our housekeeping to improve. Please accept our apology for any inconvenience you encounter during your stay.Sincerely, Thapanee LaowachirawongResident Manager
住宿方回覆: Dear Mr. Xianjunge,We are truly sorry to read the issue you experienced and understand that you were disappointed with the value for money. We apologize for any inconvenience that may cause you during your stay.Sincerely,Thapanee LaowachirawongResident Manager
住宿方回覆: Dear Guest,We understand that you were disappointed about booking a non-refund and the room request for twin beds, subject to room availability, and we are complementary one extrabed, and you do not inform us you have one big child to stay and when you check out, we try to explain more information, but misunderstanding also can not communicate together after that you hurry to go out. By the way, we provide good service to all our guests, and if you have any feedback or complaints during your stay, please contact us to solve your issues. Once again, please accept our apology for any inconvenience you encounter during your stay. Sincerely,Thapanee LaowachirawongResident Manager
住宿方回覆: Dear Guest,Thank you for your feedback. We are truly sorry to read about the issue you experienced. Your comment regarding our staff service, and we will take your comments to make work to improve the training and experience of our staff. Please accept our apology for any inconvenience you encounter during your stay.Sincerely,Thapanee LaowachirawongResident Manager