拉瑪4卡皮特爾飯店的評論

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your experience with us. We’re delighted that you enjoyed the variety of nearby dining options as well as our rooftop facilities, including the swimming pool and bar.We understand that the 1.2 km distance from the East District Bus Station may feel a bit far, especially in the heat. While it is walkable, we recommend convenient alternatives such as motorcycle taxis, Grab, or public transportation for a more comfortable journey. Our team is always happy to assist with directions or transportation recommendations to make getting around easier.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay. If there’s anything we can do to improve your next visit, please don’t hesitate to let us know.Best regards,Capital Rama 4 Management Team

住宿方回覆: Dear Valued Guest,Thank you very much for your kind feedback and for taking the time to share your experience. We are delighted to hear that you appreciated our newly renovated facilities and found the rooftop swimming pool, cleanliness, and surrounding restaurants convenient and enjoyable.It’s wonderful to know that our location suited your plans, especially with the BTS Ekkamai and shopping mall just a short walk away.We truly hope to welcome you back again in the near future for another pleasant stay in Bangkok.Warm regards,Capitel Rama 4 Management Team

住宿方回覆: Dear Woshimaomaomao,Thank you very much for your kind review! We are pleased to hear that you found our hotel suitable for a longer stay and that the family room’s amenities, such as the washing machine, microwave, and induction cooker, added convenience to your visit. We aim to provide a comfortable and practical space for our guests, and we are happy that these features met your needs.We also appreciate your comments regarding the recent renovations and the room's condition. We sincerely apologize for any lingering smell and any cleanliness issues you experienced. Please rest assured that we take hygiene very seriously and will address these concerns with our housekeeping team to ensure a higher standard moving forward.It’s great to hear that you found the location peaceful for sleeping and that you enjoyed the nearby shops and restaurants. Your insights are valuable for future guests, and we truly appreciate you sharing them.We hope to have the pleasure of welcoming you again and making your next stay even more enjoyable. If there’s anything we can do to enhance your experience, please do not hesitate to let us know.Best regards,Capitel Teams.

住宿方回覆: 尊敬的客戶，感謝您分享您的回饋。對於您在入住過程中未能達到期望的方面，我們深表歉意。我們記錄了您對房間品質和噪音水平的評論，並將與我們的團隊合作解決這些問題並改善整體客人體驗。請放心，您的回饋將幫助我們確定需要改進的地方。我們希望有機會歡迎您再次光臨，並在未來為您提供更好的體驗。

住宿方回覆: Thank you for taking the time to post a review following your recent stay here. We very much look forward to welcoming you back. Warmest regards, Capital Teams

住宿方回覆: Dear Valued customer,Thank you for sharing more details about your experience with us. We are glad to hear that you found the room spacious and easy to locate using Google navigation, even though we understand navigating through alleys can sometimes be challenging.We appreciate your understanding that our property has a residential-like ambiance, and we hope this adds to the sense of comfort and relaxation during your stay. It’s also nice to know that you noticed the vibrant activity at the swimming pool, as we aim to create an environment where all guests can unwind and enjoy their time.We will review our communication materials to ensure clear and accurate instructions are provided to make transportation and assistance easier for our guests.Regarding the facilities, we acknowledge that some areas may show signs of aging, and we are working on improving them to enhance our guests’ experiences.Thank you again for your constructive feedback, and we hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Capitel Teams.

住宿方回覆: Dear Valued customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you faced during your visit.1. Location Difficulty: We're sorry to hear that finding our location was troublesome. We are committed to enhancing our signage and providing clearer directions to ensure a smoother arrival for all our guests.2. Service Experience: Your comments regarding the service you received are important to us. We strive to provide attentive and welcoming service, and we will address this with our team to improve the overall guest experience.3. Room Odor: We regret that the smell in your room was unpleasant. We take this matter seriously and will investigate the source of the formaldehyde odor promptly to ensure a comfortable environment for our guests.4. Bathroom Simplicity:Your observations about the bathroom have been noted. While we aim to offer a minimalist design, we appreciate your input and will consider enhancements in our future renovations.We truly value your feedback as it helps us improve. We hope to have the opportunity to welcome you back and provide a more enjoyable stay.Warm regards,Capitel Teams.

住宿方回覆: Dear Valued Guest,Thank you for your fantastic review! We’re delighted to hear that you enjoyed a quiet and comfortable stay at a great value. Your kind words mean a lot to us, and we truly appreciate your recommendation.We look forward to welcoming you back again in the future!Warm regards,Capitel Rama 4 Management Team

住宿方回覆: Thank you for taking the time to post a review following your recent stay here. We very much look forward to welcoming you back. Warmest regards, Capital Teams

住宿方回覆: 感謝您在最近入住後抽出時間發表評論。對於造成的任何不便，我深表歉意。我們感謝您對可以改進的地方的回饋，並將您的意見轉達給相應部門。我們非常期待您的再次光臨。最誠摯的問候， 首信團隊

住宿方回覆: Thank you for taking the time to post a review following your recent stay here. Our guests' satisfaction is of utmost importance to us. We very much look forward to welcoming you back. Warmest regards, Capitel Teams

住宿方回覆: Thank you for taking the time to post a review following your recent stay here. Our guests' satisfaction is of utmost importance to us. We very much look forward to welcoming you back. Warmest regards, Capitel Teams

住宿方回覆: Thank you for taking the time to post a review following your recent stay here. Our guests' satisfaction is of utmost importance to us. We very much look forward to welcoming you back. Warmest regards, Capitel Teams

住宿方回覆: Thank you for taking the time to post a review following your recent stay here. Our guests' satisfaction is of utmost importance to us. We very much look forward to welcoming you back. Warmest regards, Capitel Teams