住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed your room, appreciated our convenient location near the Surasak BTS station, and found our front desk team friendly and welcoming. It’s also great to know the 7-Eleven downstairs added to your convenience.We sincerely apologize for the delay in housekeeping service during your stay. Your comments have been shared with our team to ensure more timely attention to in-room cleaning requests, especially when the “Please clean” sign is displayed.We truly value your feedback and hope to welcome you back for an even better experience in the future.Warm regards,SAM E. Hotel Bangkok Sathorn Team
住宿方回覆: Dear Valued Guest,Thank you so much for your kind and detailed review. We're delighted to hear that you enjoyed the comfortable environment and appreciated our convenient location near Siam Square and Chulalongkorn University. It's great to know that getting around via BTS made your stay even easier.We’re especially happy to hear your kind words about our team, particularly our security staff—we’ll be sure to pass along your compliments to him! Your sense of safety and comfort is very important to us.We're also glad the 7-Eleven downstairs added to the convenience, whether for a quick breakfast or a late-night snack. We look forward to welcoming you back on your next food adventure in Bangkok!Warm regards,SAM E. Hotel Bangkok Sathorn Team
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our environment, services, and especially the warm hospitality of our front desk team. We’re also glad that our team promptly resolved the bathroom drainage issue to your satisfaction.Regarding your comment about the slight shaking sensation in the room, we understand your concern and appreciate your feedback. It might be related to external factors such as the nearby BTS or traffic. Please rest assured that your comfort is our priority, and we will look into this matter further.Once again, thank you for your valuable feedback. We hope to welcome you back for another pleasant stay in the future.Best regards, Sam E. Hotel Bangkok Sathon Team.
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback with us! We're glad to hear that you found our location convenient, with easy access to the BTS station and the 7-Eleven downstairs. It’s also wonderful to know that you were pleasantly surprised by the size of your room.We appreciate your comments regarding the soundproofing and are happy that the earplugs provided helped ensure your comfort. Your satisfaction is very important to us, and we will continue working on improvements to enhance our guests' experience.We look forward to welcoming you back on your next visit to Bangkok!Warm regards,SAM E. Hotel Bangkok Sathorn Team
住宿方回覆: Dear Valued Guest,Thank you very much for your kind and detailed review! We’re delighted to hear that you enjoyed our convenient location, friendly staff, and thoughtful amenities like the complimentary snacks, coffee, and bread in the mornings.We’re glad our team could promptly assist with the hot water issue and accommodate your request for a higher-floor room. Your comfort and satisfaction are our top priorities.It was a pleasure having you with us, and we look forward to welcoming you back on your next visit! SAM E.hotel bangkok Sathorn team Kind regards,
住宿方回覆: Dear Guest Thank you very much for sharing your feedback! We are pleased to hear that you enjoyed our service and the thoughtful touches we provided. It's wonderful to know that our breakfast options, including the takeaway sandwiches and fruit, were helpful during your busy mornings. We're also happy that our team could assist with the mango preparation.We appreciate your comments about the proximity to the road, and we'll certainly look into ways to improve the soundproofing to make the environment even more comfortable for our guests.We hope to welcome you back soon for another great stay!Kind regards,SAM E Hotel Bangkok Sathorn Team
住宿方回覆: Dear Guest,Thank you for your kind review! We’re so glad to hear you enjoyed our convenient location, spacious room, and clean environment. We’re also happy that you liked our complimentary coffee and bread in the morning! It’s always a pleasure to make our guests feel at home. We look forward to welcoming you back to SAM E.Hotel Bangkok Sathorn soon! Best regards, Sam E. Hotel Bangkok Sathon Team.
住宿方回覆: Dear Guest, Thank you for your wonderful review and for choosing to stay with us! We are delighted to hear that you enjoyed our room facilities, cleanliness, and convenient location. It's great to know that our proximity to public transportation and major attractions made your stay more enjoyable. We are also pleased that our luggage storage service met your needs during your trip to Pattaya, and we will pass your kind words to our doormen. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit! Warm regards,SAM E.Hotel Bangkok Sathorn Team.