曼谷水門城市公園飯店的評論

住宿方回覆: Dear Khun Chun,Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please accept our apologies for the noisy and soundproof. We will immediately keep your advice and take it to serious actions. Your reviews will help us do better and we hope that you will give another opportunity to welcome you again with another wonderful stay.Best Regards,Sopheap S.Assistant Operations Manager

住宿方回覆: 尊敬的客人，您好！來自曼谷水門城市公園酒店的問候！非常感謝您抽出寶貴時間分享您在我們飯店的精彩點評和體驗。我們很高興聽到您覺得我們飯店位置便利，並且我們員工的服務能夠滿足您的期望。我們非常感謝您的讚賞以及對我們為確保您舒適而付出的努力的認可，我已將您的讚美轉達給我們的團隊。然而，對於噪音、隔音以及淋浴間給您帶來的不便，我們深感抱歉。我們會立即記錄您的建議並採取嚴肅的措施。再次感謝您抽出寶貴時間分享您在我們飯店的體驗。如果您再次來曼谷旅行，請告訴我們。我們期待再次歡迎您入住我們酒店，享受美好的住宿體驗。此致，Supachai J. ( Lindsay ) 前台主管

住宿方回覆: Dear Guest,Thank you for taking time to share detailed feedback. We regret that your experience didn't match your expectations, please accept our apologies and kindly be informed that we have shared your feedback with our management team for immediate action to do better. One again thank you for taking the time to provide us with your feedback and We look forward to the opportunity to welcome you again with other exceptional stay. Best Regards, Sopheap S. Assistant Operations Manager

住宿方回覆: 親愛的（我可愛的客人），曼谷水門城市公園酒店向您問好，非常感謝您分享如此精彩的評論和最高評分。我們真的很感激能收到尊貴客人如此高的評價，我們真的很感激，我們很高興聽到您發現我們的服務讓您滿意。我已將您的讚美轉達給我們的團隊，我深信您的善意言語一定會激勵他們。然而，我們對因淋浴和清潔線引起的蒼蠅問題給您帶來的不便深感抱歉。我們將立即採納您的建議並採取嚴肅措施。我再次感謝您抽出時間分享您最近造訪的經驗。如果您再次前往曼谷，請告知我們。我們期待您再次享受美好的住宿。謹致問候，Supachai J. ( Lindsay ) 前台主管

住宿方回覆: Dear K. Janice tph,Thank you for taking time to share detailed feedback following your recent stay. We regret to hear about some points didn’t match your expectations, please accept our apologies and kindly be informed that we have shared your feedback with our top management team for action plan. One again thank you for taking the time to provide us with your feedback and We look forward to the opportunity to welcome you again with another wonderful stay at City Park Hotel Bangkok Pratunam.Best Regards,Sopheap S.Assistant Operations Manager

住宿方回覆: 親愛的（我親愛的客人） 向您問好，來自曼谷水門城市公園酒店，非常感謝您分享您在曼谷水門城市公園酒店的經歷，我們非常高興得知您與我們在一起度過了愉快的時光。再次感謝您的善意讚美。我希望這不是您最後一次入住曼谷水門城市公園酒店，沒有什麼比再次歡迎您讓我們更高興的了。向 Chhun 致以最誠摯的問候。前廳部主管

住宿方回覆: Dear (My Lovely Guest),Greetings from City Park Hotel Bangkok Pratunam! Thank you so much for taking the time to share your wonderful review and experience at our hotel. We regret to hear about there is no curtain in the bathroom, please accept our apologies and kindly be informed that we have shared your feedback to housekeeper supervisor for immediate action. At City Park Hotel Bangkok Pratunam, we take guest’s satisfaction very seriously. One again thank you for taking the time to provide us with your feedback and We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam. Best Regards, Supachai J. ( Lindsay ) Front Office SupervisorCity Park Hotel Bangkok Pratunam.

住宿方回覆: 親愛的boey89， 來自曼谷水門城市公園酒店的問候！感謝您分享您在我們飯店住宿期間的體驗。我們真的很感激，也很高興聽到您發現我們的服務令您滿意。不過，對於浴室的小蟲子、吵鬧和隔音給您帶來的不便，我們深表歉意，我們會立即聽取您的建議並採取認真的行動。 此致， 春。 前廳主管

住宿方回覆: 親愛的我心愛的客人，來自曼谷水門城市公園酒店的問候，非常感謝您在最近的住宿期間抽出寶貴的時間分享詳細的反饋。對於某些內容與您的期望不符，我們深感抱歉，請接受我們的歉意，並請注意，我們已與我們的管理團隊分享了您的回饋。在曼谷水門城市公園酒店，再次感謝您為我們提供良好的評價，我們期待著有機會再次在曼谷水門城市公園酒店歡迎您。

住宿方回覆: Dear (My Lovely Guest), Greetings from City Park Hotel Bangkok Pratunam! Thank you so much for taking the time to share your wonderful review and experience at our hotel. We are pleased to hear that you found our location is inconvenient, May I thank you once again for taking the time to share your experience at our hotel. Please do let us know should your travel brings you to Bangkok again. We’re looking forward to welcome you for another wonderful stay. Best Regards, Supachai J. ( Lindsay ) Front Office Supervisor

住宿方回覆: 尊敬的 Khun Akinawuwu， 感謝您在入住後抽出寶貴時間分享詳細的回饋。我們很遺憾聽到有關空調骯髒和清潔的問題，請接受我們的歉意，並請注意，我們已與我們的管理團隊分享您的反饋以製定行動計劃。在曼谷水門城市公園飯店，我們非常重視客人的滿意度。再次感謝您抽出寶貴時間向我們提供回饋。

住宿方回覆: Dear K. Max,Many thanks for taking time to share detailed feedback. We regret to hear your experience didn’t match your expectations, please accept our apologies and kindly be informed that we have shared your feedback with our management team for immediate action plan. At City Park Hotel Bangkok Pratunam, we take guest’s satisfaction very seriously. One again thank you for taking the time to provide us with your feedback and We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam.Best Regards,ChhunAssitant Operations Manager

住宿方回覆: Dear Guest,Greetings from the City Park Hotel Bangkok Pratunam by PCL!I do apologize for everything that didn't go as you expected. However, please accept my sincerest apologies on behalf of lacking service that didn't match your expectation. Especially, please accept my sincerest apologies on behalf of rooms cleanliness. I will share your comments to Housekeeper Manager to improve cleanliness immediately. Thanks again that you let us knowing about this issued, please my sincerest apologies, and keep your feedback to improve my staffs. Your reviews will help us do better and we hope that you will give us another opportunity to welcome you again within a good services.Best Regards,Sopheap S.Assistant Operations Manager

住宿方回覆: 親愛的客人， 感謝您抽出寶貴時間評價我們的住宿並給予我們良好的評價。我很高興能夠改進您推薦的內容。我們期待很快再次見到並歡迎您。溫馨問候