JW班加羅爾JW萬豪飯店的評論

位置在最商業區高檔地段，服務很棒人員很友善，設施品質不錯，但有些細節還可以更好，例如浴缸出水會先都是髒水，早餐好吃種類多

環境優雅，非常漂亮的酒店，外圍是高爾夫球場，泳池水質非常好

早餐很美味，風景很好，工作人員很友善！

Very good hotel, will come back for sure. I will recommend everyone to this hotel.

Everything so nice, location, food, mood and tone, all staff very friendly and politely

Nice hotel

整體來說，入住體驗還是不錯的。

Foi tudo perfeito! O hotel é fantástico e os funcionários muito atenciosos e competentes! Jabed foi muito prestativo nos cuidados com meu quarto. A estrutura de restaurantes e academia também merece destaque.

The lounge is a great space for working. Very comfortable and quiet. Food and drinks are included which means you can focus on work without distractions. Staff are very friendly and helpful. Nishant Ritika Choi supported me and was very nice and friendly. Great view of the city from the 14th floor.

Went for buffet dinner to celebrate our Anniversary. Since we were travelling with kid and infant, informed them over email and got the confirmation. But, they ruined our special day. Last year also, we booked one night staycation to celebrate our Anniversary. I had some queries, so emailed them. But no response. Called them, but the receiver lady was rude, did not have basic courtesy. Because of their dont care attitude, at last minute we cancelled the booking. Only after online review, they responded at very last minute. But, it was too late and the response was very very cold. Anyway, this year, we thought of give it a second try. Since its JW Marriot brand, we thought, this year at least they will not do the same. But, I was wrong. First of all, they do not care about customer satisfaction and they do not value your special day. They never called or email me to know whether I have any special request. It is sad they dont know what is Personalisation and Customisation means. How can you do that after knowing that the guests already faced service issue previously?? My request to JW Marriot Bengaluru team, please dont do such things with any of our guest. You do not have any right to ruin your guests special day. Sad part is that, in the confirmation email, many Senior People were there in email loop, most of them in Director position, still this happened. While having dinner, I had chat with one of the senior member and I understood they completely forgot about our booking. Coming to the food, it was horrible. Very limited menu and most of the items were cold. How can you serve cold biriyani?? We actually could eat properly. I had chat with the chef and he agreed the cold food issues. I am giving 2 star just because of the restaurant staff. They were super helpful. They tried their best to provide us a comfortable dining experience. Another reason is that, due to bad dining experience, they did not charge us for dinner. Thats really a nice gesture from the team. Avoid this hotel if possible, specially never plan any special day here.

Experience has been truly world class, right from the food to the front desk, hospitality and the complete staff. The daily housekeeping services by Paogoudal was exceptional. I would highly recommend this to anyone hosting business events or doing personal dinner/lunch/bfast.

Das JW Marriott ist ein erstklassiges Hotel mit sehr schönen Zimmern und ausgezeichneten Service. In der Lounge gibt es leckere und einzigartige Cocktails von Nishant Sukphal. Ich werde gerne wiederkommen

I’ve stayed at the JW Marriott Bangalore many times, and each time I come back. It feels like coming home. Staff not only remember my face, they greet me by name on arrival. After a long journey from Japan to India, it’s nice to feel a little “extra special”. On this particular trip, I was especially impressed by Maya who cleaned my room each day. Her smile and warmth is contagious, and the cute little messages she left behind in my room. Each day with small gifts reminded me that this is why the JW Bangalore stands out from the rest. Great service, but more importantly, great people !

Overall a great experience. Hats off for room service team. Will definitely come visit with family again. Food and kitchen team did a great work.