住宿方回覆: Dear Valued Guest,Thank you very much for your outstanding 10/10 review and for taking the time to share such detailed feedback about your stay at Eastin Thana City Golf Resort Bangkok.We are delighted to know that you enjoyed the spacious and comfortable room, our fantastic swimming pool, and the open green surroundings that provide a relaxing environment for walking and enjoying a short family getaway. It is also wonderful to hear that you found our wheelchair-accessible pathways convenient for elderly guests and guests with disabilities.We are especially pleased that you enjoyed your experience at our massage room and appreciated the cleanliness, courteous service, and reasonable prices.Your kind comments are a great encouragement to our entire team. We truly appreciate your recommendation and look forward to welcoming you and your family back for another relaxing and enjoyable stay.Warm regards,Napatchwaran WongsangFront Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Valued Guest,Thank you very much for taking the time to share such detailed feedback about your stay with us.We are delighted to know that our resort was a suitable choice for your children's sports team and that you enjoyed our spacious facilities, breakfast, food, gym, swimming pool, and convenient surroundings. We are especially pleased that our facilities could accommodate your group comfortably during the competition and training.We sincerely apologize for the inconvenience caused by the clogged shower drain and the flooding in your room. We understand how inconvenient this must have been, particularly when the issue occurred again on the second night. We truly appreciate your patience and understanding while our team worked to resolve the problem as quickly as possible.Your kind recognition of our staff's efforts means a great deal to us. We will share your appreciation with the team, while also following up with the relevant department to review the drainage issue and help prevent a recurrence.Thank you once again for your valuable feedback and for recognizing the hard work of our team. We hope to have the pleasure of welcoming you and your team back for a more comfortable stay in the future.Warm regards,Napatchwaran Wongsang (Tom)Front Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Valued Guest,Thank you very much for your wonderful review and for rating us 9/10.We are delighted to hear that our team made such a positive impression through their kindness, politeness, and warm smiles. It is especially rewarding to know that you felt comfortable and well cared for throughout your stay.We are also pleased that you enjoyed the cleanliness and comfort of your room, as well as the quality and taste of our breakfast. Your kind comments are truly appreciated and will be shared with our team as encouragement to continue providing attentive hospitality.We also appreciate your constructive feedback regarding the soundproofing and occasional aircraft noise. As our resort is located close to Suvarnabhumi Airport, some aircraft noise may be heard from time to time. Nevertheless, we understand that this may affect light sleepers, and we will continue to explore ways to enhance our guests' comfort.Thank you once again for your thoughtful feedback and recommendation. We look forward to welcoming you back to Eastin Thana City Golf Resort Bangkok for another enjoyable stay.Warm regards,Napatchwaran Wongsang (Tom)Front Office ManagerEastin Thana City Golf Resort BangkokDear Valued Guest,Thank you very much for your wonderful review .We are delighted to hear that our team made such a positive impression through their kindness, politeness, and warm smiles. It is especially rewarding to know that you felt comfortable and well cared for throughout your stay.We are also pleased that you enjoyed the cleanliness and comfort of your room, as well as the quality and taste of our breakfast. Your kind comments are truly appreciated and will be shared with our team as encouragement to continue providing attentive hospitality.We also appreciate your constructive feedback regarding the soundproofing and occasional aircraft noise. As our resort is located close to Suvarnabhumi Airport, some aircraft noise may be heard from time to time. Nevertheless, we understand that this may affect light sleepers, and we will continue to explore ways to enhance our guests' comfort.Thank you once again for your thoughtful feedback and recommendation. We look forward to welcoming you back to Eastin Thana City Golf Resort Bangkok for another enjoyable stay.Warm regards,Napatchwaran Wongsang (Tom)Front Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Valued Guest,Thank you very much for your outstanding 10/10 review and for sharing your wonderful experience with us.We are delighted to hear that you enjoyed our massage service, beautiful swimming pool, food, and comfortable accommodation. It is wonderful to know that you were able to relax and enjoy your entire stay within the resort.We are also pleased that our complimentary airport shuttle helped make your early flight arrangements more convenient. We believe the Front Desk lady you mentioned was Pear, and we will certainly share your kind compliments with her. We are sure she will be delighted to know that her enthusiastic assistance made your stay more enjoyable.Thank you once again for choosing Eastin Thana City Golf Resort Bangkok. We are very happy to know that you had a pleasant trip and sincerely hope to welcome you back again in the future.Warm regards,Napatchwaran Wongsang (Tom)Front Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Surson,Thank you very much for your wonderful review and for sharing such a detailed description of your stay.We are delighted to hear that our complimentary airport shuttle, refreshing drinks on board, and convenient location made your early-flight arrangements easy and comfortable. We are also pleased that you enjoyed the peaceful golf-course surroundings, especially the birds and squirrels, as well as our complimentary bicycles for a relaxing morning ride.It is wonderful to know that you enjoyed our breakfast variety and appreciated the complimentary upgrade to a one-bedroom suite with a separate living room and two balconies, along with the extra bed for your family.Your kind feedback is a great encouragement to our entire team. We truly appreciate you choosing Eastin Thana City Golf Resort Bangkok, and we hope to have the pleasure of welcoming you and your family back again in the future.Warm regards,Napatchwaran Wongsang (Tom)Front Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Valued Guest,Thank you very much for your outstanding 10/10 rating and for sharing your wonderful feedback.We are delighted to know that you enjoyed the excellent value for money, comfortable accommodation, and our resort's facilities, including the golf course and swimming pool. We are also pleased that our convenient location near the airport added to the comfort of your stay.We hope that on your next visit, you will have more time to relax and fully enjoy the facilities and tranquil surroundings of our resort.We look forward to welcoming you back to Eastin Thana City Golf Resort Bangkok for another enjoyable stay.Best regards, Napatchwaran WongsangFront Office Manager
住宿方回覆: Dear Valued Guest,Thank you very much for your wonderful review and kind recommendation.We are delighted to hear that you found our location convenient for your travels and appreciated our airport shuttle service. It is also wonderful to know that our Front Office team provided excellent service and effective communication in English.Your kind words are a great encouragement to our team. Thank you once again for choosing Eastin Thana City Golf Resort Bangkok, and we sincerely look forward to welcoming you back on your next visit to Thailand.Warm regards,Napatchwaran WongsangFront Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback following your stay at Eastin Thana City Golf Resort Bangkok.We are pleased to hear that you enjoyed our fantastic golf course, reasonable golf rates, as well as our gym and swimming pool facilities. It is wonderful to know that these facilities contributed positively to your golf holiday experience. We are also glad that you enjoyed the wood-fired pizza at our golf course, especially after a round of golf.We sincerely appreciate your constructive comments regarding the laundry facilities and buffet selection. We understand that convenient laundry options are especially important for guests enjoying longer stays or golf trips. Your suggestion regarding in-room washing machines and self-service laundry facilities has been shared with our management team for consideration in future improvements.Regarding the breakfast buffet, we appreciate your feedback about the variety of choices. We are continuously reviewing our food offerings and will share your comments with our Food & Beverage team as part of our ongoing efforts to enhance the dining experience.Thank you once again for your valuable feedback. We truly appreciate both your compliments and suggestions, as they help us improve our services and facilities. We hope to have the opportunity to welcome you back to Eastin Thana City Golf Resort Bangkok and provide you with an even better experience in the future.Warm regards,Napatchwaran WongsangFront Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your detailed feedback.We are sorry to learn that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced with the room condition, including the damp feeling, the bed configuration, the closet light sensor, and the slow shower drain. Your comments have been shared with our Engineering and Housekeeping teams for immediate review and corrective action.We also appreciate your feedback regarding our location. While our resort is conveniently located approximately 20 minutes from Suvarnabhumi Airport under normal traffic conditions, we understand that this may not have provided the level of convenience you had expected.Your honest comments are invaluable in helping us improve our facilities and services. We regret that we did not provide the experience you were looking for and appreciate you bringing these matters to our attention.Thank you again for staying at Eastin Thana City Golf Resort Bangkok. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,Napatchwaran Wongsang (Tom)Front Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Valued Guest,Thank you very much for your wonderful 10/10 rating and for sharing your positive experience with us.We are delighted to hear that you enjoyed our beautiful surroundings, pleasant atmosphere, breakfast, and convenient shuttle service. It is also wonderful to know that our team was able to assist you with your luggage and make your stay more comfortable.We truly appreciate your kind comments about the punctuality of our airport shuttle. Your feedback is a great encouragement to our team to continue providing warm and reliable service to our guests.Thank you once again for choosing Eastin Thana City Golf Resort Bangkok. We look forward to welcoming you back again in the future.Warm regards,Napatchwaran Wongsang (Tom)Front Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Valued Guest,Warm greetings from Eastin Thana City Golf Resort Bangkok.Thank you very much for taking the time to share your detailed feedback with us.We appreciate your comments regarding our location and understand that the travel time from the airport may have been longer than expected. While our resort is located approximately 15–20 minutes from Suvarnabhumi Airport, many guests enjoy the peaceful surroundings away from the busy airport area and city center.Please accept our sincere apologies for the inconvenience you experienced with the room key cards upon arrival. We understand how frustrating this must have been, especially after a late-night flight. Your comments have been shared with the Front Office team for review to ensure a smoother arrival experience for our guests.We also appreciate your feedback regarding the airport shuttle schedule. We always recommend that guests check the shuttle timetable in advance, and our team is happy to assist with transportation arrangements whenever required.At the same time, we are delighted to know that you enjoyed our spacious grounds and facilities, including the swimming pool and fitness center. It is wonderful to hear that you found our resort to be a relaxing place to escape the city, exercise, and recharge. We are also pleased that you recognized our property as a suitable destination for golf enthusiasts.Thank you once again for your valuable feedback. We sincerely hope to have the opportunity to welcome you back again in the future for an even more enjoyable stay.Warm regards,Napatchwaran WongsangFront Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Valued Guest,Thank you very much for your wonderful review and for your continued support.We are truly delighted to know that you always choose to stay with us before your business trips and that you have stayed with us multiple times. It is wonderful to hear that you appreciate our convenient location, comfortable rooms, and pleasant surroundings.Your kind recommendation means a great deal to us. We sincerely appreciate your loyalty and look forward to welcoming you back again on your next business trip.Warm regards,Napatchwaran Wongsang (Tom)Front Office ManagerEastin Thana City Golf Resort Bangkok
住宿方回覆: Dear Mr.Bayirenma,Thank you very much for your kind review and for choosing to stay with us again. We are truly delighted to hear that this was your third visit and that you continue to enjoy our rooms, peaceful environment, and overall value for money.Your continued support means a lot to us, and we are pleased that our surroundings and facilities have contributed to another pleasant stay.We look forward to welcoming you back to Eastin Thana City Golf Resort again in the near future.Warm regards,Napatchwaran WongsangFront Office ManagerEastin Thana City Golf Resort
住宿方回覆: Dear Valued Guest,Warm greetings from Eastin Thana City Golf Resort Bangkok.Thank you very much for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed the peaceful atmosphere of our hotel, as well as the unique surroundings next to the golf course and river view from your balcony.We also appreciate your comments regarding our airport transfer service. While we do provide airport drop-off service, we regret any inconvenience caused by the absence of a pick-up option, and your feedback is noted for future consideration.It is wonderful to know that you enjoyed the open-air breakfast restaurant, our swimming pool facilities, and the well-equipped fitness center. We are also glad that you found our service satisfactory during your stay.Thank you once again for your valuable feedback. We sincerely hope to have the opportunity to welcome you back again in the future for another relaxing stay.Warm regards,Napatchwaran WongsangFront Office ManagerEastin Thana City Golf Resort Bangkok