邦多勒Anse de Renécros附近住宿

We were lured by the descriptions on the hotel website into paying an eye-watering price for a ‘deluxe’ suite at La Farandole, expecting it to be the highlight of our long-awaited 20th anniversary roadtrip. Sadly, it was the worst four days of our vacation. The only luxurious thing about this suite was the view. Everything else was a 3-Star standard at best. The hotel is situated at the end of a quiet beach with stunning sea views and a nice-looking pool but the property has many serious defects and problems. Strangely, the door to our suite shared a foyer with the staff entrance to a noisy kitchen and storeroom. Our ‘private’ terrace was not attached to our suite as implied on the website. Instead, there is a separate rooftop terrace that can be booked by guests. The suite itself has only a tiny balcony with two chairs and a table. We had access to the private roof terrace and jacuzzi but the stairwell is locked - ‘for staff use only’ so we had to take a slow elevator to the roof each time. This meant an awkward wait in the public corridor outside the restaurant. The water in the jacuzzi was filthy with dead insects and yellow foam. It was only cleaned on our third day. The worst problem was the nasty sewage smell in our suite. We reported it several times to the manager because the smell kept us awake at night. It was only fixed on our third day (with many apologies) and the installation of an air-freshener. The other issues were minor but collectively annoying. The bed was cheap and basic with small lumpy pillows and a bedsheet that did not fit properly. The mattress was old and uncomfortable. The bathroom and shower were good quality but there were no ‘luxury’ amenities as promised in the marketing - there was a cheap hair-dryer attached to the wall that kept cutting out. The wifi did not work in our room and the unit was eventually replaced by the manager (with more apologies), but only after a rude technician kept insisting it was a problem with our own ‘foreign’ devices. There was a coffee maker and a small mini-bar in the wardrobe but nowhere to store any wine or snacks. We received a complementary bottle of mineral water every second day but they forgot to replenish our glasses and the phone to reception was rarely answered, which meant frequent trips to the front desk. The reception staff were friendly and kind and clearly hardworking. They were very apologetic about the many problems we encountered but unable to do anything about our room or price. Housekeeping was sporadic and we had to go hunting for pool towels to use on the terrace. These were not changed for the full duration of our stay. The sun-beds on the terrace were dirty and in disrepair, with bits of old scratchy velcro where the pillows had once been. On day one we found an old cigarette butt on the lounger that was still there when we left. We tried to book appointments at the hotel spa, which looked nice, but we were told they were fully booked - even though the h

Comment avoir un tel potentiel : un emplacement privilégié au bord de la mer, un bâtiment avec une histoire, un jardin de qualité. Et le gâcher avec des prestations indignes du lieu : peinture qui s’écaille, volets roulants qui ne marchent pas, chambres défraîchies et pas rénovées depuis longtemps. Les chambres sont de taille correcte, propres avec une bonne literie, et le personnel a l’accueil est sympa. Une bonne rénovation et on pourrait avoir un top hotel.

franchement Magnifique hôtel, nous y avons passés de très belles vacances Un hôtel splendide 15 jours passé a cet hôtel c’était comme un rêve grâce a Paulina l'animatrice professionnelle et polyvalent très sympa danseuse et coach sportive c étais très gentille avec ma famille merci pour l'organisation Agréable séjour, je vous le recommande merci pour les femmes de ménages et le bar merci bien par contre la nourriture c est pas top.

Nous sommes allés un dimanche et de ce fait les bus ne passent pas souvent. Pour le prix correct dans l ensemble.

沒什麼可以說的 全是完美的早餐 非常貴,非常好

我非常喜歡住在OKKO酒店土倫中心。這家酒店地理位置優越,提供美味的小吃和飲料,並擁有新的設施。這是最好的打擊!酒店工作人員也很棒。他們總是那麼善良和溫柔。我確信下次去土倫時我會住在旅館裏。

Idéalement situé juste derrière la gare de Toulon, quartier calme. L hôtel est propre et neuf, les chambres sont spacieuses et lumineuses. Et le top du top revient à l accueil, j ai rarement été aussi bien accueilli. Si vous allez sur Toulon c est l endroit idéal pour passer votre séjour.

我們在酒店休息了4晚,然後在酒店休息了我們的露營車(停在土倫中部的海軍軍營)。我們所有的個人物品都被偷了,包括我們的護照;我們身上只有我們的小狗,他的食物和餵食碗以及我們穿的衣服。我們晚上很晚才到達酒店(沒有預訂),仍然完全震驚。我們能夠安全地將損壞的貨車停在地下停車場,並前往接待處。在那裏,我們遇到了凱文,他非常聰明,非常理解他確保我們在那天晚上睡覺前擁有了我們需要的一切。第二天早上,我們有大量的管理和後勤工作,因爲我們最初的計劃是前往馬略卡島,這是我們遇見塞繆爾的時候。無數次,我和合作伙伴要求塞繆爾幫助和建議,試圖打印文件,並協助我們溝通。我們的法語不太好,團隊的英語很好!他超越一切來幫助我們。儘管他和團隊非常忙碌,但沒有什麼問題。我們在逗留幾天後遇到了伯納德,他也表現出了同樣的幫助,開朗和專業精神。他能夠爲我們找到一個很好的獸醫,靠近酒店,他能夠幫助我們的狗進行文書工作和蠕蟲治療,以便我們可以一起返回英國。我們非常感謝凱文,Samuel和Bernard爲他們的出色服務和幫助。在經歷了非常緊張的體驗後,這對我們產生了巨大的影響。雖然我們的大部分互動都是與男性的,但我們可以看到整個團隊合作得很好,並且非常有組織。他們之間有很好的融洽關係,感謝大家,我們太感激了,這是我們長期經歷的最好的款待和善良,保持輝煌!

The Best Western Hotel in Cassis has a great location, close to the beach and right in the heart of Cassis. The staff are also very helpful and friendly and were able to provide first aid after my partner had got a small graze from walking in a rocky area in the nearby national park. The breakfast was wonderful and we ate outside on the veranda surrounded by Jasmin plants! Thank you & we will definitely be back.