Desaru Utama公寓由Stayrene

Everything is good but the card was not in the box so we waited for another 30 mins for them to send it to us. Our kids did enjoyed the stay and they enjoyed the swimming pool and the trip to desaru. The towels was very good, very absorbent. I like it very much. Overall every thing is 👍

The communication part needs to be improved. I have sent an email 1 day before arrival as per instruction given after I confirmed and paid for my apartment.. However, I did not receive any response or any further instructions on the check in process. I continued with my trip and tried to contact the property owner or the management to no avail. Wife was panicking as we arrive quite late in the evening with 2 young kids. Upon reaching the property, the security guard stopped us and advised us to contact the property owner. We called many times, but there was no answer. We finally decided to check out nearby hotels for availability. That was when someone picked up my call from the apartment (I was calling non stop when my wife check for availability in nearby hotel). After I got on touch with the property management people, instructions on checking in was through WhatsApp, everything was smooth after that. Room is clean and location is good. Everything was smooth after that, was pleased with the rooms and all.

Check in was smooth and apartment is clean

无法取消

All good.

迪沙鲁乌塔玛公寓是一个有门禁和保安的公寓式酒店，提供基本设施，方便前往商店和迪沙鲁景点，适合短期居住或家庭使用，但通常提供简单、朴素的生活体验。