智選假日套房飯店巴爾的摩全國派克(Holiday Inn Express & Suites Baltimore West - Catonsville)

Clean rooms.

We’ve stayed here before with no issue. Hotel was not the newest, but was comfortable for being a place to sleep. However, this trip, we had someone try to get into our room around 10:15pm. Person had a key card. The only thing that stopped them was the extra security stopper. Person was aggressive and stated “this room is supposed to be unoccupied” and demanded we go to the front desk. Obviously, we were not leaving the room. We pushed the door closed and said we’d go downstairs shortly, which prompted the person to leave. We called the front desk and informed the person who answered. He said he would “talk to the guy”, which implies this was an employee. He confirmed we were ok to be in that room. The next morning, we complained to the front desk who only apologized and said they’d “look into it”. We will never again stay here. If not for that safety bar, who knows what could have happened? We don’t know why an employee would be trying to come in a room so late at night. My husband and young son were asleep. I was awake enough to hear the noise at the door.

Hotel very nice. However if you travel on a holiday or weekend they charge you before you arrive. I do not find that an acceptable practice for other hotels I stated at. What if you have an emergency? Like Covid. I was not happy about that.

The property was clean, and efficiently run. Everyone was polite and timely. There is plenty of eating and shopping nearby. It is close to the highway, so it was easy coming and going. I would definitely stay again.

It is a Nice place with decent breakfast; very nice to have lot of shopping places, pharmacies around the hotel and so many places to eat which are open late; over all very nice location

The hotel looked and smelled clean. The front desk staff was friendly. I would recommend if you're staying in the area.

It was just what we need to avoid the overpriced DC hotel for my daughters college graduation. 10 stars

Property was in a convenient location however hotel could use some updating. Pillows were mushy.