Every single stay of mine with the Aman hotels is wonderful and unforgettable. Amandari is no exception. I found an extraordinary sense of peace and tranquility as I sat by the hotel's pool, gazing out at the lush green trees in the distance. As always, the rooms at Aman were spacious yet cozy and elegantly refined. The staff, dressed in traditional Indonesian attire, attended to us so thoughtfully that it seemed I had nothing to worry about except savoring the serene, peaceful moments.
坐落於烏布的普利賽峇裡島度假飯店,會讓您在峇裡島擁有別樣的體驗,開展一段難忘的旅行。旅客們會發現克里基繪畫課體驗、Chapung Spa和烏布傳統水療距離飯店都不遠。飯店佔盡地理之宜,Laksmi Bali Agro Tourism、Adiguna Spa和Gaya Ceramic Arts Centre離此都很近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有國際長途電話、雨傘和熨衣設備。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。浴室配有拖鞋、24小時熱水和浴缸。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。除了這些飯店內提供的餐飲服務,離飯店不遠處Kubu Restaurant(西餐)的芝士球、Mozaic Restaurant(西餐)的酸橘汁醃魚以及Scene Restaurant(西餐)的美食,也是來這座城市出行不容錯過的美食之選。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括室外泳池和按摩室。飯店的商務中心將熱情的服務與專業的素質完美地結合在一起。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
MMeimeichunchun2024.03.30
如果你衹來烏布一天,請一定要來這家酒店
從alila ubud搬過來的我是震驚的,拋開無邊泳池,這家酒店的軟硬件配套都絕了!
風景:開窗就是梯田,在酒店散步也是感覺在森林裏漫步
服務:特意佈置的房間,細心周到的員工,有個小男孩員工感覺眼裡特別澄澈,治癒了我一天
早餐:絕了,建議點印尼風味,炒麪味道很好
配套:洗護很全,還有海鹽,minibar也不限量,日常也有shuttle bus去烏布中心
spa:如果你有攜程房券,應該可以體驗免費的雙人spa,真的超舒服,比清邁還舒服
Thanks to the boy who healed us all day, we will come again
It’s not a bad hotel. To summarize I’ll write pros and cons-
Pros- service, quiet area, amazing staff, very helpful. Specially Dewi, Arira or similar best staff ever. This hotel people only come for the service but everything else is just below average.
It takes a lot for me to write a negative review. But this experience made me do so.
Cons- Wi-Fi doesn’t work! Even after asking the IT guy who said he’ll do something but actually didn’t do anything. As it had speed or 3mbps and kept on dropping.
- Buffet breakfast - very average, the staff tries hard to please you. But the food is very very average. I mean not even 1 proper bakery items. Balinese coffee just doesn’t cut it. I’ll give it a rating 3/10.
- Rooms are basic, pretty old, beds make squeaking noise, suites have nice view but everything looks old.
- There is no afternoon tea although there is a sign in the lobby that states there is.
- shuttle only runs twice a day 11am and 4pm. This hotel is about 8kms away from Ubud main shops. And the shops around the hotels aren’t many.
- Spa at hotel - OMG don’t even try it! I had booked and got this oldish lady “Ayu”. Who basically was just touching my body and not even putting any effort. I literally had to leave the massage after telling her about 10 times to put more pressure. And then she tried to charge me for the whole hour which I disputed and then she said ok I’ll charge you for 30mins. I asked her if she has another staff which I did see when I started the massage. And she says no we don’t have anyone. Worst massage ever!!!
- You must rent a bike to enjoy if you do decide to stay in this hotel.
- Food and beverages are expensive compared to shops around the place but the service is amazing. For example an Ice coffee is $5.50AUD which is what I get in Australia. And veggie Pizza is around $10.
Bring your wall plug converter if you are staying at this place. Villas were amazing as due to great staff I got to see inside them. Suites- are just standard bedrooms with balconies.
Rooms have jet pumps to wash ur bottom, has hair dryers, small empty bar fridge. House keeping staff are amazing. The shuttle to Ubud shops you must book them before hand.
There is a river that runs but you won’t be able to see it as the small trees that grew around it has blocked all the view. Pool is small but nice, there are towels and hot shower options.
- TV only has channels which aren’t in English and the network is so bad that you can’t even watch it. Very old TV’s in suites.
- you can rent small scooters for about 100k IDR from hotel.
訪訪客用戶A very disappointing stay at this hotel. Issues started at check in and continued throughout our stay . Our family booked 5 rooms at the Alam KUL KUL and we all had issues with facilities and getting any action taken to address them . To start we visited the hotel in mid November 2023 to enquire about late checkout when we stayed in February 2024. The hotel reception were very pleasant in November and guaranteed that late checkout was easy and it was a great rate of 550.000 . The reception staff said that they had added the late checkout to our booking. When we arrived in February everything was different. First the reception staff questioned that we had visited in November and that we did not have late checkout added to our booking. They insisted that we name the hotel staff who we had spoken with in November. After much discussion we had the late checkout added but staff were less than friendly. Then they insisted we pay the extra money straight away. We said no problem but then my wife’s wise card wouldn’t work in their payment machine and staff kept insisting that the wrong pin was being entered. My wife had been using the card for the last 7 days in Bali with no issues. So I then gave them my wise card and was surprised when it wouldn’t work in their machine either. I also had been using my card daily in Bali with no issues. After much further discussion with hotel reception they said that we could pay at check out. We had already pre paid for all 5 rooms prior to this. On the day of checkout I received a request to contact reception as they had no records of us asking for late checkout. During several WhatsApp messages from reception they said that we had refused to pay for the late checkout and that we had stated that we would get it free. I was absolutely disappointed to receive these messages and we had never stated anything about free late checkout. The reception staff continued sending messages that were completely false statements. In reflection I think that the staff were trying to cover up the poor service lack of professionalism that they lacked. This were only a few of the small issues that arose during our stay . Our daughter and family had a mouse running around their room and it took staff 3 days to come and look at the room. There was never any offer to change rooms. Another family group had their air conditioning not working and it took 3 days for the hotel to address that issue . My wife ordered drinks during happy hour at the garden pool and when the bill came they wanted to charge full price and their staff stated that my wife had ordered room service! She was locked out of our room at the time because the electronic key kept failing.
On 3 separate occasions I asked to speak with the hotel manager to see if we could get better communication and service. Unfortunately the manager was always unavailable, so can only assume that is where the problem starts . Too important or don’t care about hotel guests.
Most of the hotels staff were extremely friendly and welcoming especially the restaurant staff.
The Alam is a very old property in a very good location. The rooms have been renovated and beds are comfortable. After visiting Bali about 16 times and staying in many different hotels and villas this was our most disappointing stay in Bali. It’s a shame that the small issues kept coming and that the hotel were either trying to cover up or complacent about.