Fenosa Seminyak別墅，由Nagisa 峇里島提供的評論

住宿方回覆: Dear Valued Guest,Thank you for sharing such a glowing review of your stay at Fenosa Seminyak Villas. We are truly delighted to hear that your experience with us was one of the best you've ever had. From our truly Balinese Hospitality to the impeccable service from our dedicated team, it is wonderful to know that every aspect of your stay exceeded expectations. Your kind words about the exceptional cleanliness, outstanding breakfast variety, and thoughtful service mean a lot to us. Our team takes great pride in creating memorable experiences, and we are thrilled that their warmth and local insights added to your journey.We sincerely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay.Best regards,Fenosa Seminyak Villas

住宿方回覆: Dear Valued Guest,Thank you for sharing such a glowing review of your stay at Fenosa Seminyak Villas. We are truly delighted to hear that your experience with us was one of the best you've ever had. From our truly Balinese Hospitality to the impeccable service from our dedicated team, it is wonderful to know that every aspect of your stay exceeded expectations. Your kind words about the exceptional cleanliness, outstanding breakfast variety, and thoughtful service mean a lot to us. Our team takes great pride in creating memorable experiences, and we are thrilled that their warmth and local insights added to your journey.We sincerely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay.Best regards,Fenosa Seminyak Villas

住宿方回覆: Dear Valued Guest,Thank you for sharing such a glowing review of your stay at Fenosa Seminyak Villas. We are truly delighted to hear that your experience with us was one of the best you've ever had. From our truly Balinese Hospitality to the impeccable service from our dedicated team, it is wonderful to know that every aspect of your stay exceeded expectations. Your kind words about the exceptional cleanliness, and thoughtful service mean a lot to us. Our team takes great pride in creating memorable experiences, and we are thrilled that their warmth and local insights added to your journey.We sincerely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay.Best regards,Fenosa Seminyak Villas

住宿方回覆: Dear Valued Guest,Thank you for sharing such a glowing review of your stay at Fenosa Seminyak Villas. We are truly delighted to hear that your experience with us was one of the best you've ever had. From our truly Balinese Hospitality to the impeccable service from our dedicated team, it is wonderful to know that every aspect of your stay exceeded expectations. Your kind words about the exceptional cleanliness, outstanding breakfast variety, and thoughtful service mean a lot to us. Our team takes great pride in creating memorable experiences, and we are thrilled that their warmth and local insights added to your journey.We sincerely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay.Best regards,Fenosa Seminyak Villas

住宿方回覆: 親愛的客人，感謝您分享您在 Fenosa Seminyak Villas 住宿的熱情評價。我們很高興聽到您在我們這裏的體驗是您有過的最好的體驗之一。從我們正宗的峇裏島式款待到我們敬業團隊無可挑剔的服務，我們很高興得知您住宿的每個方面都超出了預期。您對我們卓越的清潔度、豐富的早餐品種和周到的服務的稱讚對我們來説意義重大。我們的團隊以創造難忘的體驗為榮，我們很高興他們的熱情和當地見解為您的旅行增添了色彩。我們真誠感謝您的推薦，並期待再次歡迎您，讓您擁有難忘的住宿。致以最誠摯的問候，Fenosa Seminyak Villas

住宿方回覆: 親愛的客人，感謝您分享您在 Fenosa Seminyak Villas 住宿的熱情評價。我們很高興聽到您在我們這裏的體驗是您有過的最好的體驗之一。從我們正宗的峇裏島式款待到我們敬業團隊無可挑剔的服務，我們很高興得知您住宿的每個方面都超出了預期。您對我們卓越的清潔度、豐富的早餐品種和周到的服務的稱讚對我們來説意義重大。我們的團隊以創造難忘的體驗為榮，我們很高興他們的熱情和當地見解為您的旅行增添了色彩。我們真誠感謝您的推薦，並期待再次歡迎您，讓您擁有難忘的住宿。致以最誠摯的問候，Fenosa Seminyak Villas

住宿方回覆: 尊敬的客人，感謝您分享您在 Fenosa Seminyak Villas 住宿的熱情評價。我們很高興聽到您在我們這裏的體驗是您有史以來最好的體驗之一。從我們真正的峇裏島式款待到我們敬業團隊無可挑剔的服務，我們很高興知道您住宿的每個方面都超出了預期。您對卓越的清潔度、出色的早餐品種和周到的服務的讚美對我們來説意義重大。我們的團隊以創造難忘的體驗為榮，我們很高興他們的熱情和當地見解為您的旅程增添了色彩。我們真誠地感謝您的推薦，並期待再次歡迎您來此度過難忘的時光。致以最誠摯的問候，Fenosa Seminyak Villas

住宿方回覆: Dear Valued Guest,Thank you for sharing such a glowing review of your stay at Fenosa Seminyak Villas. We are truly delighted to hear that your experience with us was one of the best you've ever had. From our truly Balinese Hospitality to the impeccable service from our dedicated team, it is wonderful to know that every aspect of your stay exceeded expectations. Your kind words about the exceptional cleanliness, outstanding breakfast variety, and thoughtful service mean a lot to us. Our team takes great pride in creating memorable experiences, and we are thrilled that their warmth and local insights added to your journey.We sincerely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay.Best regards,Fenosa Seminyak Villas

住宿方回覆: 親愛的客人，感謝您分享您在 Fenosa Seminyak Villas 住宿的熱情評價。我們很高興聽到您在我們這裏的體驗是您有過的最好的體驗之一。從我們正宗的峇裏島式款待到我們敬業團隊無可挑剔的服務，我們很高興得知您住宿的每個方面都超出了預期。您對我們卓越的清潔度、豐富的早餐品種和周到的服務的稱讚對我們來説意義重大。我們的團隊以創造難忘的體驗為榮，我們很高興他們的熱情和當地見解為您的旅行增添了色彩。我們真誠感謝您的推薦，並期待再次歡迎您，讓您擁有難忘的住宿。致以最誠摯的問候，Fenosa Seminyak Villas

住宿方回覆: 親愛的客人，感謝您分享您在 Fenosa Seminyak Villas 住宿的熱情評價。我們很高興聽到您在我們這裏的體驗是您有過的最好的體驗之一。從我們正宗的峇裏島式款待到我們敬業團隊無可挑剔的服務，我們很高興得知您住宿的每個方面都超出了預期。您對我們卓越的清潔度、豐富的早餐品種和周到的服務的稱讚對我們來説意義重大。我們的團隊以創造難忘的體驗為榮，我們很高興他們的熱情和當地見解為您的旅行增添了色彩。我們真誠感謝您的推薦，並期待再次歡迎您，讓您擁有難忘的住宿。致以最誠摯的問候，Fenosa Seminyak Villas

住宿方回覆: Dear Valued Guest,Thank you for sharing such a glowing review of your stay at Fenosa Seminyak Villas. We are truly delighted to hear that your experience with us was one of the best you've ever had. From our truly Balinese Hospitality to the impeccable service from our dedicated team, it is wonderful to know that every aspect of your stay exceeded expectations. Your kind words about the exceptional cleanliness, outstanding breakfast variety, and thoughtful service mean a lot to us. Our team takes great pride in creating memorable experiences, and we are thrilled that their warmth and local insights added to your journey.We sincerely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay.Best regards,Fenosa Seminyak Villas

住宿方回覆: Dear Valued Guests,Warmest Greetings from Fenosa Seminyak Villas Managed by Nagisa Bali Luxury Villa ManagementFirst of all, we would like to say thank you very much for having chosen Fenosa Seminyak Villas as your hotel staying during your leisure in Bali island. We would like to do apologies for the inconvenience caused that couldn't be sufficient you at this stage. We had investigated and checked all of the CCTVs at the villa area, unfortunately, there was no suspicious activities and there was no person who went to your villa during the night. Related to the phone call, unfortunately, there was no incoming call to our housephone or mobile number and we have checked the history, etc. Last but not least, there is no person who could climb to your villa's wall due to it is high wall.We got information from Ctrip's Customer Service that you request for full refund after you complete your 2 nights stay and we couldn't approve it due to your booking based on Non Refundable. Upon Check-out process, our staff approaching you and your friends and if any suspicious happened at 1AM as per your info (the fact there was no anything happened), you should be mad and did complaint. But, you look like there was no suspicious happened and you did check-out process as normally without any complaint to our villa's staff. Once again, please don't the lead the opinion without any fact and proof. Our Manager on Duty is standby for 24 hours and if there was suspicious happened, you should be ran to our lobby area due to there was our Manager on Duty and villa's staff standby there. Related to the phone call you did to our front desk agent's team, we have asked to Ctrip's customer service to ask you which phone number did you call in those night? and we haven't receive the update from you till now. Therefore, let's others rate to this case. We do hope the above information made you suffice at this stage and we do hope you have a wonderful day ahead!Best Regards,Fenosa Seminyak Villas

住宿方回覆: Dear Valued Guest,Thank you for sharing such a glowing review of your stay at Fenosa Seminyak Villas. We are truly delighted to hear that your experience with us was one of the best you've ever had. From our truly Balinese Hospitality to the impeccable service from our dedicated team, it is wonderful to know that every aspect of your stay exceeded expectations. Your kind words about the exceptional cleanliness, outstanding breakfast variety, and thoughtful service mean a lot to us. Our team takes great pride in creating memorable experiences, and we are thrilled that their warmth and local insights added to your journey.We sincerely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay.Best regards,Fenosa Seminyak Villas

住宿方回覆: Dear Valued Guest, Thank you for sharing such a glowing review of your stay at Fenosa Seminyak Villas. We are truly delighted to hear that your experience with us was one of the best you've ever had. From our truly Balinese Hospitality to the impeccable service from our dedicated team, it is wonderful to know that every aspect of your stay exceeded expectations. Your kind words about the exceptional cleanliness, outstanding breakfast variety, and thoughtful service mean a lot to us. Our team takes great pride in creating memorable experiences, and we are thrilled that their warmth and local insights added to your journey. We sincerely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay. Best regards, Fenosa Seminyak Villas