涅耳瑪拉度假村的評論

Good lantai 3 nyaaa, cuma emang agak terkesan creepy but oke

最差的就是，定了不能退，我這裏浪費了兩晚沒住，怎麼申請都不退，

空中花園，非常漂亮，唯一就是沒有熱水洗澡

衞生可以，早餐服務好。

我是不打算住第二次，至於為什麼説不上來感覺，房間很大，但是有點陳舊，衞生很差，不想多説了

非常不好的體驗，酒店很舊，門也不好關，最重要的是空調竟然不製冷

This hotel is a complete nightmare. Not a single thing is as advertised, and they will refuse to refund you when you show up and are disgusted by what you see. Every single thing that follows is listed as available online, and not a single one was: no laundry service, the spa is closed, the wifi does not work, there are no showers in the bathrooms, the AC does not work in the rooms, the restaurant, bar, and cafe are all closed, there are no safety deposit boxes, and the airport shuttle does not exist. The pictures are not at all accurate. The pool is literally green and full of algae. Everything is closed. Avoid at all costs. This is the worst hotel I have ever been to. We checked in, looked at our rooms, requested a refund, and left within the hour. This business lies to its customers and refuses to refund our stay.