烏布阿蒂尼迪吉瓦飯店的評論

住宿方回覆: 親愛的賓客，非常感謝您撰寫如此精彩的評論。我們衷心感謝您對入住烏布阿提尼迪吉瓦酒店的體驗給予如此周到的評價。很高興得知您喜歡我們優越的地理位置——毗鄰猴林和烏布皇宮等標誌性景點——同時又能在酒店內感受到完全的寧靜祥和。您對梯田、蔥鬱綠植和靜謐泳池景緻和諧融合的描述，正是我們努力為賓客營造的氛圍。我們很高興您在入住期間感受到了深深的舒適感和與大自然的親密連結——這正是我們希望每位賓客都能體驗到的烏布之旅的精髓。我們也很欣慰地得知您喜歡我們的單點早餐，每一道菜都經過精心烹製，注重細節。得知賓客不僅享受美食，更欣賞我們用心烹調的菜餚，我們倍感欣慰。感謝您認可此次入住的價值以及我們團隊的熱情服務。您的推薦對我們意義非凡，我們誠摯地邀請您再次光臨烏布中心地帶，享受又一次輕鬆愜意的假期。此致，迪娜·諾維塔，度假村經理，烏布阿提尼迪吉瓦酒店

住宿方回覆: Dear Marco#17, Thank you so much for your beautifully written and heartfelt review. We're truly honored to have had the opportunity to host you at The Artini Dijiwa Ubud and are delighted to hear that your stay was such a memorable and fulfilling experience. Your description captures exactly what we aim to create — a peaceful sanctuary that blends Balinese charm with modern comfort, just moments from the vibrant heart of Ubud.It’s especially meaningful to hear your appreciation for the little details — from the curated art and thoughtful landscaping to the tranquil ambiance of the pool and open-air breakfast setting. We’re also incredibly proud of our team, and your kind words about their warm, attentive service will mean the world to them. Knowing that you felt cared for and at ease is the greatest reward for us.Thank you once again for your recommendation and for taking the time to share such a thoughtful reflection. We would be absolutely thrilled to welcome you back anytime for another stay filled with peace, authenticity, and quiet luxury. Until then, we wish you all the best in your travels and beyond.Best Regards, Dina NovitaResort ManagerThe Artini Dijiwa Ubud

住宿方回覆: Dear Sukarno, Thank you very much for your feedback. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. Guest satisfaction and comfort are our top priorities, and we take your comments seriously as part of our continuous improvement efforts. We regret that the condition of the room and its facilities did not meet your expectations, and we are currently reviewing the issues you mentioned—such as the cleanliness of the linens, the condition of the toilet and shower, and the breakfast service—to ensure they are addressed promptly and thoroughly.Please be assured that we treat all our guests equally, regardless of their nationality or background. Providing respectful and consistent service to every guest is our service standard, and we deeply regret if you felt otherwise. We are investigating the situation with our team to ensure that no guest ever feels overlooked or treated unfairly. Clear communication and proper training for our staff are being reinforced to uphold the level of hospitality that every guest deserves.While we understand your disappointment, we truly appreciate your honest feedback as it helps us do better. We hope to have the opportunity to restore your trust in the future, and should you choose to stay with us again, we will do our utmost to provide a more pleasant and satisfactory experience.Best Regards,Dina NovitaResort Manager The Artini Dijiwa Ubud

住宿方回覆: Dear Sukarno, Thank you for taking the time to share your experience at The Artini Dijiwa Ubud. We’re glad to hear that you appreciated our central location in the heart of Ubud, as well as the convenience of having a dedicated parking area that makes accessing taxis and transport easy. Our team is also happy to have been able to assist you with your luggage, especially considering the unique layout of our property.We acknowledge your comments regarding the age of our facilities. While the hotel does carry a traditional charm, we understand that some areas may feel a bit dated, and we are continuously working to maintain and improve our amenities to ensure they meet guest expectations. Your feedback about the room access challenges is also noted, and we will look into ways to make the experience more comfortable for future guests.Regarding the breakfast experience, we regret that the portion sizes did not meet your expectations and that a second serving was not provided upon request. We strive to offer a satisfying and flexible breakfast service, and your input will be shared with our restaurant team to explore improvements. Thank you again for your honest review—it helps us identify areas where we can grow and serve our guests better.Best Regards, Dina NovitaResort ManagerThe Artini Dijiwa Ubud

住宿方回覆: Dear Lovely Guest, Thank you very much for sharing your detailed impressions of your stay at The Artini Dijiwa Ubud. We're pleased to hear that you found the service attentive, particularly with the convenience of WhatsApp communication for follow-ups and assistance. It's always our aim to provide responsive and thoughtful service, so your recognition of our efforts is truly appreciated.We’re sorry to hear that certain aspects of your stay did not meet expectations, particularly the issue with soundproofing. Being disturbed by external noises, such as doors or plumbing sounds, is understandably frustrating, and we apologize for the inconvenience it caused during your rest. Your feedback regarding the restaurant setting and the proximity to nature is also noted—while we aim to create a serene and immersive environment, we understand the need for greater comfort and protection, even in open-air dining areas.Regarding the bed arrangement, we sincerely apologize for the discomfort caused by the combined single beds and the noise from the mattress. Your comment highlights an important area for improvement, and we will be addressing this with our housekeeping and maintenance teams. We truly value your honest feedback, and it will be instrumental in helping us enhance the overall guest experience moving forward.Best Regards, Dina NovitaResort ManagerThe Artini Dijiwa Ubud

住宿方回覆: Dear MashenkaThank you so much for your detailed and honest feedback. We're very happy to hear that you enjoyed your overall stay at The Artini Dijiwa Ubud, especially the peaceful location just off the main street, the scenic views of the rice fields and palm trees, and the comfort of our spacious rooms with cozy beds and pillows.We’re also delighted that you appreciated the ethnic-style room and the relaxing terrace — we agree, it's a special feature that adds a lot to the experience, especially in the calm Ubud evenings. It’s great to hear you also enjoyed our à la carte breakfasts, prepared with care to ensure each dish is as beautiful as it is delicious.We do sincerely apologize for the inconvenience regarding the room change and your request to remain in the ethnic-style room. We understand how important room preference is for comfort, and we're sorry for any confusion or disappointment caused. Your feedback has been noted and will be shared with our team to help improve communication and guest satisfaction. We truly hope to welcome you back again, and we’ll do our best to make your next stay even more seamless and enjoyable.Best Regards, Dina NovitaResort ManagerThe Artini Dijiwa Ubud

住宿方回覆: 親愛的 Natalia，感謝您的回饋！我們很高興聽到您在 The Artini Dijiwa Ubud 過得愉快，並且覺得我們的位置很方便。當您遊覽島嶼時，我們很榮幸能幫您存放行李，並且很高興我們的服務能夠滿足您的需求。我們非常感謝您對我們員工的讚美。他們努力提供優質的服務，我們很高興他們的努力讓您的住宿更加愉快。我們也很高興您喜歡我們的早餐，我們的目標是為您提供令人滿意的一天的開始。再次感謝您的回饋。我們希望您再次光臨烏布阿提尼迪吉瓦酒店，享受未來美好的住宿體驗！此致，Dina Novita 度假村經理烏布阿提尼迪吉瓦酒店

住宿方回覆: 尊敬的 walkbysunlight， 感謝您花時間分享您在 The Artini Dijiwa Ubud 的入住體驗。我們很高興聽到您喜歡我們的黃金地段，靠近著名的猴子森林以及附近的各種餐廳和咖啡館。我們非常自豪能在距離烏布充滿活力的景點不遠的同時提供寧靜的氛圍，我們很高興知道您在這方面的住宿感到愉快。野生動物的存在。雖然安靜、稍微僻靜的位置是我們的主要優勢之一，但我們知道外部聲音偶爾會影響整體體驗。我們也了解您對螞蟻和蟲子存在的擔憂。請放心，我們正在不斷努力改進，以盡量減少此類不便，包括加強客房門周圍的密封，以減少昆蟲進入。為客人創造一個舒適、愉快的環境始終是我們的目標。我們也感謝您對我們餐廳的想法，並將在我們努力改善用餐體驗時考慮您的意見。我們希望將來有機會歡迎您回到 The Artini Dijiwa Ubud。

住宿方回覆: 親愛的 Veronika94，非常感謝您分享您的回饋！我們很高興聽到您在烏布阿蒂尼迪吉瓦酒店 (The Artini Dijiwa Ubud) 度過了愉快的時光。我們致力於為您提供一個寧靜而美麗的環境，我們很高興我們的位置、兩個寧靜的游泳池和維護良好的客房滿足了您的期望。很高興得知您喜歡飯店提供的各種早餐選擇。我們非常自豪地提供滿足客人喜好的選擇，確保他們能夠愉快地開始新的一天。非常感謝您對房間清潔度的正面評價！我們尤其感謝您對員工的善意評價。他們的友善和樂於助人是我們在烏布阿蒂尼迪吉瓦酒店 (The Artini Dijiwa Ubud) 致力於提供的體驗的關鍵要素，我們很高興他們為您的享受做出了貢獻。我們希望很快能再次歡迎您回來，享受另一次難忘的住宿！ ❤️最誠摯的問候， Dina Novita 度假村經理The Artini Dijiwa Ubud

住宿方回覆: Dear Lovely Guest,Thank you for sharing your wonderful feedback about your recent stay at The Artini Dijiwa Ubud. We are thrilled to hear that you highly recommend our hotel and are grateful for your kind words. It's truly rewarding to know that our efforts to provide excellent service, a comfortable environment, and a convenient location have met your expectations.We are also pleased that you found our location ideal for exploring the area, and we are happy to provide transportation services to nearby tourist attractions. Our team works diligently to ensure that our guests can easily access the best sights and experiences Ubud has to offer. It is great to hear that you enjoyed the variety of places to visit during your stay.Once again, thank you for your recommendation and for taking the time to share your experience. We hope to welcome you back to The Artini Dijiwa Ubud in the future for another memorable stay.Best Regards,Dina NovitaResort ManagerThe Artini Dijiwa Ubud

住宿方回覆: 尊敬的 Aleksandr， 感謝您分享您最近在 The Artini Dijiwa Ubud 的住宿的如此周到和詳細的評論。我們很高興聽到您喜歡我們位於烏布市中心的黃金地段以及酒店內寧靜舒適的氛圍。我們對維護我們的酒店感到非常自豪，以確保為我們的客人提供美麗而寧靜的環境，很高興知道您喜歡周圍的環境。 ，以及該地區各種各樣的咖啡館和餐廳為您帶來了難忘的住宿體驗。我們非常感謝您對我們早餐的好評以及我們工作人員的友善。我們的目標始終是為所有客人提供熱情好客的體驗。我們了解健身設施對某些客人的重要性，目前我們正在審查我們網站上提供的信息，以確保其準確反映我們當前的設施。您的意見很有價值，我們將努力改進這方面的服務。我們希望您能再次光臨烏布阿蒂尼迪吉瓦酒店，我們期待為您提供另一次輕鬆愉快的住宿體驗。

住宿方回覆: 親愛的 svdavidoff， 感謝您對 The Artini Dijiwa Ubud 的友好回饋。我們很高興聽到您喜歡飯店的優越位置，靠近著名的猴子森林，周圍有各種各樣的水療中心、餐廳和商店。我們很高興得知，雖然一切都近在咫尺，但酒店仍然為您提供遠離主幹道喧囂的寧靜休憩之所。我們也很高興您發現我們的員工熱情友善。提供熱情周到的服務是我們的首要任務之一，我們很高興聽到它為您帶來了積極的體驗。最後，我們很高興您喜歡我們的早餐。我們始終致力於為您的一天提供美味而令人滿意的開始。再次感謝您的回饋—我們希望在不久的將來歡迎您再次造訪烏布阿蒂尼迪吉瓦酒店。此致，Dina Novita 度假村經理烏布阿蒂尼迪吉瓦酒店

住宿方回覆: Dear Lovely Guest,Thank you for your kind and thoughtful feedback. We are delighted to hear that your stay at The Artini Dijiwa Ubud exceeded your expectations. Our team strives to offer warm, attentive service, and it’s rewarding to know that you felt welcomed throughout your time with us. We’re also pleased that you appreciated the traditional style of our rooms, the spacious grounds, and the serene atmosphere created by the surrounding rice fields.We are glad you enjoyed the property’s layout and the proximity to the vibrant street nearby. It is always our aim to provide a balance of tranquility and accessibility, so it’s wonderful to hear that you found both the local shops and the Sacred Monkey Forest Sanctuary within easy walking distance, allowing you to fully explore Ubud.Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back to The Artini Dijiwa Ubud in the future for another memorable stay.Best Regards,DIna NovitaResort ManagerThe Artini Dijiwa Ubud

住宿方回覆: Dear Shuixingdeweixiao,Thank you for sharing such a wonderful review of your recent stay at The Artini Dijiwa Ubud. We are thrilled to hear that your experience exceeded your expectations. It is always our aim to provide a warm and welcoming atmosphere for our guests, and we are pleased to know that you found our service friendly and attentive. We also appreciate your positive feedback regarding the traditional style of our rooms, as well as the spacious and tranquil environment of our property.We are glad that you enjoyed the peaceful setting with the nearby rice fields, which we believe add a special charm to the property. Our location, with its proximity to local shops and the Sacred Monkey Forest Sanctuary, does offer both convenience and a chance to explore the vibrant heart of Ubud, and we are happy to know that it was convenient for you.Thank you once again for your kind words. We hope to welcome you back to The Artini Dijiwa Ubud in the near future, where we will continue to strive to exceed your expectations and provide an even more memorable stay.Best Regards,Dina NovitaThe Artini Dijiwa Ubud