We stayed at Rouge for two nights during my sister’s birthday week, drawn by its convenient location close to key attractions. The villa’s exterior was aesthetically appealing, and there were about six villas in total. During our stay, we noticed only 1-2 other families, likely due to the off-peak season. The room was clean and comfortable upon arrival. However, we encountered issues in the bathroom, such as black earthworms on the floor and ants and insects drawn by visible holes. Although initially manageable, these problems highlighted maintenance concerns. On the second night, the receptionist surprisingly asked about our check-out time, which was unusual. Later, upon returning to our room, we found that basic housekeeping tasks—washing cups, replenishing water, and cleaning the floor—had not been done. Dead insects had also accumulated due to rain, and calls for assistance went unanswered, as the reception had closed for the night. We left early the next morning, with the security staff performing the room check since no receptionist was present. Overall Impression: While the villa’s design was visually impressive, the service and practicality were severely lacking. Maintenance and customer service need significant improvement to provide a satisfactory guest experience.
翻譯
訪客用戶
入住於 2024 年 10 月
獨自出遊
5.0/5
超棒
發布於 2024 年 11 月 4 日
- It’s very neat and clean - no mosquitoes, geckos or lizards either! - The staff were really lovely and helpful. - pool is clean and feels almost private - conveniently located and very walkable with many restaurants, cafes, spas/salons, tour shops, classes, markets, etc. - comes with an amazing French bistro - it’s quiet and comes with all the privacy you may need. Only thing I disliked was the number of light switches and being unable to switch everything off at once when I leave my room.
翻譯
訪客用戶
入住於 2024 年 8 月
家庭出遊
5.0/5
超棒
發布於 2024 年 9 月 9 日
Superbe villa louée une semaine . Personnel au top. Repas excellents , excellents conseils. Merveilleux 🥰. Quoi dire de plus ? Un havre de paix , de sérénité et de discrétion au milieu des rizières de Bali . Vous pouvez tout demander : louer un scooter ok , louer une voiture avec guide ok , massages ok … Nous reviendrons et recommandons !
翻譯
訪客用戶
入住於 2022 年 12 月
家庭出遊
5.0/5
超棒
發布於 2023 年 1 月 15 日
我們在 Villa Condensé 度過了 10 個夢幻般的日子!一座宏偉的別墅,面對著非凡的風景,非凡的景色!一支出色的團隊,精心呵護、頂級設計和卓越的舒適度。 Villa Condensé 靠近烏布,同時擁有獨特的環境。盡快再做一次!