峇里島勒吉安海灘鉑爾曼飯店的評論

住宿方回覆: Dear Valued guest,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed your stay at Pullman Bali Legian Beach and that our team, especially Jun at the front desk, provided excellent service.We're glad that Jun was able to assist you in upgrading to a suite, providing you with a quieter and more comfortable stay. It's wonderful to know that you found both the hardware and software aspects of our hotel to be of a five-star standard.We're delighted that you enjoyed our two swimming pools and morning yoga sessions. Your recommendation means a lot to us, and we truly appreciate your support.Thank you for choosing Pullman Bali Legian Beach, and we look forward to welcoming you back for another exceptional stay in the future.Warm regards,AryaGuest Experience

住宿方回覆: 尊敬的太太。歐文林, 首先，感謝您選擇峇裡島勒吉安海灘鉑爾曼酒店作為您在峇裡島的度假目的地。 感謝您花時間與我們分享您的回饋。然而，我們很遺憾得知您在入住期間遇到了不便，並對此表示誠摯的歉意。我們將盡快跟進您的所有疑慮，並感謝您讓我們意識到這些問題。 我們希望您能給我們機會在不久的將來為您提供更好的服務。 您忠誠的， 安迪尼 賓客體驗

住宿方回覆: 親愛的肖恩先生， 感謝您抽出寶貴時間與我們分享您對最近入住我們酒店的看法。我們真誠地感謝您的回饋，因為它有助於我們改善客人的體驗。我們很遺憾您發現飯店裝潢較舊，房間裡有潮濕的氣味。我們認真對待此類問題，並將及時予以解決，以確保為客人提供更愉快的環境。我們了解您對鉑爾曼品牌的期望，如果我們這次未能滿足這些期望，我們深表歉意。我們不斷努力為客人提供最佳價值，並積極致力於改進，以更好地滿足您的需求。您的回饋對我們至關重要，我們希望您能考慮再給我們一次機會，為您提供更愉快的住宿體驗誠摯的問候，Arya賓客體驗

住宿方回覆: 尊敬的方浩先生， 我們非常感謝您花時間與我們分享您的印象並傳達您對我們訪問的建設性批評。 我們很高興收到您對我們房間條件的建議。我們將向我們的團隊解決您所關心的問題。關於房間，我們很高興地通知您，我們對部分房間進行了翻修，並配備了全新的內部和照明。 我們向您保證，我們已將您的高度讚揚轉達給我們的員工。我們滿懷熱情和喜悅地完成日常服務的最大動力就是您的正面意見。 我們很高興有新的機會讓您充分相信 Pullmanlife 的優質服務。 親切的問候， 安迪尼 賓客體驗

住宿方回覆: Dear Valued guest,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay and appreciated our great location opposite the seaside. Your positive comments mean a lot to us. We look forward to welcoming you back to Pullman Bali Legian Beach soon.Warm regards,AryaGuest Experience

住宿方回覆: Dear valued Guest,We sincerely appreciate your feedback regarding your recent stay at Pullman Bali Legian Beach. We regret any inconvenience caused by the strong smell inside the room and the perceived hygiene issues. Please be assured that we take these matters seriously, and our team is committed to thoroughly investigating and addressing these concerns to enhance the overall guest experience. Your insights are invaluable, and we appreciate your understanding. We appreciate your candid insights and hope for the opportunity to regain your trust in the future.Kind regards,

住宿方回覆: Dear Liujialu,First and foremost, thank you for selecting Pullman Bali Legian Beach for your holiday destination in Bali.Thank you for taking the time to share your feedback with us. However, we regret to hear that you have experienced a number of inconveniences during your stay and do sincerely apologize for that. We will follow up with all your concerns with the urgency it deserves and appreciates you bringing these to our awareness.It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely yours,AndinniGuest Experience

住宿方回覆: Dear Our Value Guest, Thank you for providing your feedback on your recent stay at Pullman Bali Legian Beach. We appreciate your honesty, and we regret if certain aspects fell short of your expectations. Your comments are important to us, and we will use them to continually improve our services. If there are specific areas where you feel we can enhance, we would welcome any additional insights.We hope to have the opportunity to better meet your expectations in the future.Best regards,AryaGuest Experience

住宿方回覆: Dear Guest,Thank you for your positive feedback. We're glad to hear that you found Pullman Bali Legian Beach to be very good and clean. We look forward to welcoming you back for another pleasant stay soon.Best regards,AryaGuest Experience

住宿方回覆: Dear Valued Guest,Thank you so much for sharing your wonderful experience! We’re pleased to hear that you enjoyed the facilities and found great value in your stay. It was our pleasure to accommodate your late check-out, and we hope that your family member is feeling better. Your recommendation means a lot to us, and we look forward to welcoming you back for another stay soon!Best regards,AndinniGuest Experience

住宿方回覆: 尊敬的貴賓，感謝您抽出寶貴時間分享您的回饋。我們很高興聽到您在我們這裡過得愉快。我們感謝您對早餐設置的評論；我們一直在尋找改進的方法，並會考慮您的建議，使其更有條理。我們在評估我們的產品時會考慮您的回饋。

住宿方回覆: 尊敬的客人，感謝您的回饋。我們很高興聽到您發現我們的員工友好而友善。不過，對於您遇到的房間狀況和蚊子問題，我們深表歉意。我們也正在探索其他措施來管理蚊子狀況。

住宿方回覆: Dear our valued guest,Thank you for your kind words about your recent stay at Pullman Bali Legian Beach. We’re thrilled to hear that our staff made a positive impression and that you enjoyed our prime location.It's great to know you found the food to your liking. We take pride in offering a diverse menu that highlights local flavors, and we’re glad you had the chance to explore the many beach bars nearby. They truly add to the vibrant atmosphere of the area.We look forward to welcoming you back for another enjoyable stay.Warm regards,AryaGuest EXperience