著名的景點峇裡島樹頂公園、巴釐植物園和Al Hidayah Grand Mosque均可步行很短距離到達。從飯店到Gapura Bali Handara Kosaido遊覽很方便,Lake Beratan和Cukup Farm也均在附近。飯店提供的休閒設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。
TTay2023.03.03
Nice quiet place to stay for those who are on budget and prefer be near the Bedugul Center yet away from the main roads or traffic. However, not easy to find the location for first-timers as google map is not accurate in guiding the drivers to the location.
Отель очень красивый, атмосферный. До озера 7 минут на байке, пешком не дойти.
В номерах чисто, ванна с открывающимся окном и видом на горы просто потрясающе.
Из минусов:
Находится рядом с дорогой поэтому шум от дороги слышно.
Вода горячая прерывается
В номере нужно добавить света, чтобы было поярче.
Navalia Villa Bedugul位於貝都古,享有花園景,提供花園、共用休息室、露台和餐廳。住宿提供的免費WiFi,內部提供私人停車位。
這家別墅提供平板電視以及帶免費洗浴用品、吹風機和淋浴設施的私人浴室。
Navalia Villa Bedugul提供單點和亞洲風味早餐兩種選擇。
這家住宿距離布蘭科文藝復興博物館有41公里,距離烏布猴林有41公里。住宿距離伍拉·賴國際機場有60公里,提供付費機場接駁服務。
訪訪客用戶A very disappointing stay at this hotel. Issues started at check in and continued throughout our stay . Our family booked 5 rooms at the Alam KUL KUL and we all had issues with facilities and getting any action taken to address them . To start we visited the hotel in mid November 2023 to enquire about late checkout when we stayed in February 2024. The hotel reception were very pleasant in November and guaranteed that late checkout was easy and it was a great rate of 550.000 . The reception staff said that they had added the late checkout to our booking. When we arrived in February everything was different. First the reception staff questioned that we had visited in November and that we did not have late checkout added to our booking. They insisted that we name the hotel staff who we had spoken with in November. After much discussion we had the late checkout added but staff were less than friendly. Then they insisted we pay the extra money straight away. We said no problem but then my wife’s wise card wouldn’t work in their payment machine and staff kept insisting that the wrong pin was being entered. My wife had been using the card for the last 7 days in Bali with no issues. So I then gave them my wise card and was surprised when it wouldn’t work in their machine either. I also had been using my card daily in Bali with no issues. After much further discussion with hotel reception they said that we could pay at check out. We had already pre paid for all 5 rooms prior to this. On the day of checkout I received a request to contact reception as they had no records of us asking for late checkout. During several WhatsApp messages from reception they said that we had refused to pay for the late checkout and that we had stated that we would get it free. I was absolutely disappointed to receive these messages and we had never stated anything about free late checkout. The reception staff continued sending messages that were completely false statements. In reflection I think that the staff were trying to cover up the poor service lack of professionalism that they lacked. This were only a few of the small issues that arose during our stay . Our daughter and family had a mouse running around their room and it took staff 3 days to come and look at the room. There was never any offer to change rooms. Another family group had their air conditioning not working and it took 3 days for the hotel to address that issue . My wife ordered drinks during happy hour at the garden pool and when the bill came they wanted to charge full price and their staff stated that my wife had ordered room service! She was locked out of our room at the time because the electronic key kept failing.
On 3 separate occasions I asked to speak with the hotel manager to see if we could get better communication and service. Unfortunately the manager was always unavailable, so can only assume that is where the problem starts . Too important or don’t care about hotel guests.
Most of the hotels staff were extremely friendly and welcoming especially the restaurant staff.
The Alam is a very old property in a very good location. The rooms have been renovated and beds are comfortable. After visiting Bali about 16 times and staying in many different hotels and villas this was our most disappointing stay in Bali. It’s a shame that the small issues kept coming and that the hotel were either trying to cover up or complacent about.