庫埃納瓦卡有陽台的飯店

The restaurant service had in the one hand, very nice waiters and waitresses but also had an incredibly unprofessional and disrespectful waiter (Damian). His approach to being a busy waiter is that the clients have ”to accept that breakfast will take about 30 minutes to be served” ” to be quiet to allow him to explain his perspective about how to request the breakfast to get a better price or else, assume to be charged more” not to mention that he told us there was no orange juice while other waiters were serving it to other tables all those 2 hours we were there. At the end, we waited 2 entire hours from the moment we arrived to complete our breakfast and an incredibly bad taste for our first vacation day. We spoke with the restaurant manager and while we got apologies and a very nice treatment by all the other staff members the following days, the last day of my stay (business portion of my trip) and to my dismay , when a very important professor with whom I was sharing breakfast asked this same waiter if they could please serve her breakfast as they were taking long and as we were going to be late, his response literally was ””well I'm sorry but you will have to wait as much as needed to get your food”!!!!!!! As I am spending so much time writing this negative review, I hope you can appreciate that if I do it is because it is very upsetting to spend money or the money of companies or institutions that pay this hotel to host their guests to be treated and talked in such an unprofessional way while it is also sad that the hard work of all the other staff members is tainted by one really unprofessional waiter.

Muy buena experiencia, desde el momento en que nos recibieron el personal para el check in bastante bien muy atentos mi habitación tardo un poco pero nos permitieron estar en el área de restaurante y alberca mientras nos daban nuestra habitación muy buen servicio por cierto. En restaurante nos pedimos unos snacks mientras era el tiempo de espera deliciosos por cierto. Las habitaciones muy bien, limpias y confortables, cerca del centro todo excelente. Definitivamente volvemos.

This place was the most horrible hotel experience I've ever had out of hundreds of stays. We were placed in room #6 and the shower FLOODED, because the bathroom is designed poorly, with the floor sloping outward toward the main room. The water ends up flooding not just the bathroom but ran into much of bedroom and even outside. (see photos attached.) When we showed the employees the entire mess they told us they had no other rooms and refused to do anything about it. Instead of being apologetic they shrugged at us, and they clearly know this is a regular problem with the room. I'm actually disgusted because if this happens so regularly then clearly there is also potential sewage and mold problems with the rooms. (and other reviews on Google imply that there is a terrible sewage smell here regularly) We ended up needing to switch hotels last minute at 1130pm at night. Horrible people, do not book.

我們在Anticavilla度過了四天。酒店在Cuernavaca的美麗地區。步行即可到達幾家餐館[雖然沒有Verdesalva那麼好]和銀行。但你可能永遠不想離開。Anticavilla是經過深思熟慮翻修的舊莊園,至今仍有那些古老的氣息。房間由藝術家單獨設計,最引人注目。我們住在Clemente - 那裏也有很大的戶外空間。我們受到美味的羅勒檸檬水的歡迎,並陪同我們進入我們令人驚歎的房間。非常舒適的牀,豪華的淋浴,長袍和拖鞋,還有一個迷你酒吧,配有補充蘇打水和Perrier。覆蓋整個牆壁的藝術非常壯觀。從天井可以看到山的景色。地面也很華麗。一個大草坪,還有一個美麗的游泳池區。游泳池周圍是舒適的休息室和鬱鬱蔥蔥的綠葉。完美的水溫 - 和服務員來確保每個需求都得到照顧。我們在水療中心也進行了很棒的按摩。我們有一個小時的Lomi Lomi按摩..附屬的餐廳有我們在Cuernavaca吃過的最好的食物。意大利語,有墨西哥的氣息。美味,準備充分。最後,關於Anticavilla的工作人員的一個詞。對一個人來說,他們是友好的,樂於助人,只是與他們互動的樂趣。美麗的人在一個美麗的環境中。如果你來Cuernavaca - 或只是尋找一個放鬆的好地方 - 不要再看,預訂這個地方。我們不能推薦它足夠。