馬雷斯梅有陽台的飯店

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Stayed in the hotel for 2 weeks, got a sweet deal for early booking. Got a free upgrade for my room upon arrival (with a terrace and a bathtub inside, though the latter would actually be a downgrade in my books since it emitted sewer smell almost everyday without me using it). Overall would recommend, nice staff, close to Callela station and the beach, hotel provides free beach umbrellas to borrow but beach towels are for a fee of 5 euros. Had breakfasts and dinners which were nice, always a couple of options of fish and meat at dinners (but drinks are paid).

地理位置優越，早餐不錯。酒店的隔音不好，訂了大床房卻衹有雙床房，酒店這樣的服務可不是一個五星酒店的水準。攜程的服務非常好。

Отель понравился, вкусная свежая еда в ресторане. Не очень понравилась сама Калелья.

工作人員非常友好＜3 我們到的真的很晚,因爲離機場比較遠,但一進門就覺得非常歡迎。保潔人員每天都打掃和整理我們的牀,我沒有抱怨!當我們來詢問交通時,他們非常樂於助人。城市本身很漂亮,我們真的很享受我們的住宿:))

My pillows stank of sweat I had to use a T-shirt as a case. Couldn’t get the safe to work, couldn’t get the phone to work. The pool was very cold, could have been heated. Positives, food was great, amenities for families is good. Nice pool bar which provided drinks and food. Also nice play area near the bar. receptionists could have been a bit more friendlier

我們真的很喜歡在這家酒店的住宿。公寓現代,乾淨,設施齊全,有一個方便的廚房,舒適住宿所需的一切。酒店有三個游泳池,這是一個很大的獎勵。 位置優越!步行到火車站只有5-minute,到海灘5分鐘左右。 工作人員很友好,樂於助人,整體氛圍放鬆和熱情。我會很高興再次入住這裏,強烈推薦給其他旅客

What We Liked: Family-Oriented Vibe: A fantastic atmosphere for traveling with children. Great Pools & Water Park: The nice pools and the small water park were a big hit and kept the kids entertained. Friendly Staff: The team members were welcoming and helpful throughout our stay. What Needs Improvement / What We Didn’t Like: Apartment Building Quality: The apartment buildings felt isolated from the main hotel area and appeared quite outdated. The decor felt old-fashioned, making it feel more like a basic apartment rental rather than a hotel experience. Short Breakfast Window: For families who need time to wake up and get ready, the breakfast time window is simply too short. It is not long enough to comfortably catch breakfast with kids. No Housekeeping or Towel Replacements: During our 4-night stay, the rooms were never cleaned once, and towels were never replaced. Lack of Variety at Dinner: The dinner buffet lacked variety, and the dishes were frequently repeated night after night.

度假類型區很棒的地方。我們路過,可以做晚訂。友好的工作人員和良好的房間。只是要小心整個區域的音樂,直到11pm/midnight。 餐廳的好地方。超市和娛樂。路上什麼都有

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