"這是一家非常棒的飯店，地理位置優越，靠近海濱大道。而且可以直接去飯店的海灘，非常方便。"

"一價全含的酒店，吃喝特別方便，還有泳池等都是免費的。房間稍簡單，但是在巴拉頓湖區算性價比很好。"

"I almost always write our positive comments first in a review, but unfortunately, I have to say that we will not be returning to LUA RESORT. There is no doubt that the hotel is tasteful and beautiful, our room was spacious, clean, the bathroom well equipped, and the bed very comfortable. Dinner was also sublime, with interesting, unusual dishes and service. I would like to make a special mention of the afternoon activities, I particularly liked the KATACRYL craft and the chocolate demonstration. We spent a whole weekend there with my husband, looking for autumn wellness and relaxation. The shortcomings were most noticeable in the spa services. We waited a full hour to get towels that we can use in the wellness area. Several guests repeatedly reported this, but we were unable to get clean towels. They promised to try to collect them from the empty rooms upstairs, but it turned out to be a very long process. This makes us wonder how is it possible that there are not enough towels even when the hotel is not fully booked? I finally went up to our room and got some towels. This should not be the case in a 5*hotel. In the wellness area, refreshing soft drinks and lemon water were waiting for the sauna guests, but unfortunately, we could not drink, because there were no clean glasses. We finally helped to collect the empty ones from the tables, we took them to the wellness receptionist to speed up the process, but this did not work either, we got tired of waiting and we washed two of them ourselves and got ourselves our refreshments. We feel that somehow, they were not prepared for so many guests, as for example we had to wait to get in to get breakfast, as the dining room was full, and finally they opened a covered terrace area where we were very cold. Unfortunately, the biggest slap in the face happened at the check-out, when we were shown a consumption bill from the bar that we had not consumed. It was billed to our room number and the signature was like mine. The receptionist girl tried to convince me that probably another guest had accidentally entered our room number, which is completely absurd and it must be a very big coincidence that the other guest's name starts with the same T and his signature is in special characters and almost identical to mine (my signature is on the sign-in sheet that I had to sign when I checked in so it was easy to copy my signature). I conclude this as complete slap in the face and flat-out cheat and I'm very sorry that anything like this can happen in a hotel of this calibre. "

"入住必須等待到3點後。第一間分配到的房間空調不工作，維修人員花了近一個小時都沒有修好，邊拆修邊和我們抱怨説是酒店空調硬件連接的問題，讓人十分焦躁不安。傍晚換房間後才算涼快下來，但敗壞了心情。"

"都挺好，就是有的房間稍微有點小。食物很好吃，酒店很美。"

"水是渾濁的，淋浴是沒有水壓的，大堂經理是不會説英文的"

"我們喜歡的: 良好的入住體驗 枕頭菜單 現代和乾淨 臥室沙發和休息區 房間的陽台可以俯游泳池 停車場空間充足 我們不喜歡的: 晚餐是自助餐風格,而且這些選擇看起來一點也不合胃口。大多數選擇看起來好像他們已經坐在熱燈/貝恩瑪麗等相當長的時間。有些晚餐選擇似乎在早上贈送早餐....誰要拉塔圖裏吃早餐?"

"服務超級好，食物美味，有米其林用餐的感覺，周圍環境優美"

"環境：酒店距離Balatonfured火車站🚉步行十分鐘左右，走到湖邊五分鐘。該建築可能有200年歷史了吧，維護得還是很不錯的，衹是房間裝修挺老式的 衞生：布草還算乾淨，但是有毛巾上殘留污漬顏色，建議趕緊換一批，白毛巾看到污漬感官上體驗不好"