阿爾巴水療飯店

My experience at Alba Hotels was extremely disappointing. During my four-day stay, the hospitality was abysmal and the staff exhibited shocking unprofessionalism. Firstly, the WiFi was non-functional throughout my entire stay, despite repeated complaints. Additionally, my friend's room had a malfunctioning AC which was not promptly fixed despite complaints. The most concerning issue arose when we complained about these problems—the hotel staff responded rudely, shouting at us and discouraging further complaints. They refused to change our rooms or provide basic amenities promptly. Upon arrival, the staff's behavior was alarming as they aggressively grabbed our bags without any greeting, which initially made us fear they were attempting theft. We had to chase them to retrieve our belongings. Overall, Alba Hotels failed on every level of service and professionalism. I would strongly advise against staying there

Worst food, amenities worst, drainage smells in room. I would rate them 2* House keeping services worst. They provide anything before 11am. No proper sheets placed. Bathroom are so small. The bath cubicle a medium healthy person can't get through

I lovee lovee lovee my stayed at alba hotel. The atmosphere and stuff were great very welcoming and kind, specially the receptionist guy nihad he helped us alot, me and my friends got scammed by a texi guy and he help us literally with everything what a great man, and the rooms of the hotel were pretty cozy the only thing didn’t work was heater

"My stay at Alba Hotel Baku was nothing short of exceptional. The hotel's atmosphere was welcoming, and the service was top-notch. A special thanks to Nihad and Bahlal, who went above and beyond to ensure that my experience was unforgettable. Their professionalism and genuine kindness made a real difference, and they were always ready to assist with anything I needed. I highly recommend Alba Hotel to anyone visiting Baku—thank you for a fantastic stay!"