家庭住宅 - 佛朗明哥斯帕爾馬別墅飯店(Villa Del Palmar Flamingos Beach Resort and Spa - All Inclusive)

Magnífica, solo a la llegada, el botones asignado para ayudar para bajar maletas de mi carro, solo se presentó y después desapareció, ya no tuvo la cortesía de ayuda y servicio, también me percate de la atención mayor hacia los extranjeros y a los connacionales muy poca. Gracias.

Es muy buen hotel, la comida y el servicio excelente, no me gusto que quiten el todo incluido una ves realizas el check out ya que en todos los hoteles que voy en ese plan puedes seguir disfrutando hasta que te retires, no me gusto que me dieran la habiatacion 2 horas después del check in pero para salir son muy cerrados en su tiempo de salida

Pésima atención al huésped, pedí recamara. Junior suite con una cama king size y me dieron doble cama que no tenía nada de junior suite, la vista al mar era muy parcial no parece a las de la foto que están publicando el personal de recepción no atendieron mi petición de cambio de recámara argumentando que no tenían disponible y si quería cambio sería a una habitación mas sencilla, pedía agua y nadie te da, no te resuelven nada pésimo servicios, primera y ultima vez que los elijo como opción parece que solo atienen a extranjeros por la propina se ve la distinción

Me gusto que el hotel no es muy grande ni pequeño. La amabilidad de todo el personal y el profesionalismo que tienen.

Excelente

If you want to have an amazing time here start off by tipping the front desk girls $10 as soon as you check in. Then tip everyone you see $5. This will get you noticed and you won’t be able to walk around without feeling like an absolute rockstar! The staff are hardworking locals who will go out of their way to ensure you have the most enjoyable experience! The food here is some of the best quality Mexico has to offer with Italian and Japanese restaurants along with Mexican classics and North American comfort food. The view from our room on the 7th floor was breathtaking and the cleaning services were always on point. Our room was stocked with fresh snacks and drinks everyday while we were at the pool or beach. The gym was busy but has good quality equipment. The beach is nice with staff combing the sand most mornings and setting up umbrellas and fetching snacks. We did the all inclusive package which is great, however they write you a bill every time you order something and you just sign it to your room. When they do this you can see the prices for non all inclusive are astronomically high with bottles of water coming in around $10 each and breakfast buffets exceeding $100 a day. Wine to purchase is a minimum $120 a bottle which didn’t stop me from buying 2 bottles but be forewarned. I always tip $2 every time anyone brings me anything so bring at least $50 a day to tip. This hotel has a spa and the pools are large and relaxing. I would say it’s pricey but amazing overall!!

we did not get the rooms we paid for. We talked to front desk staff and we were never reassigned a room. We were initially assigned an occupied room and walked in to some guests it was so embarrassing. I feel like they owe me a refund. Pool staff and restaurant staff are very nice. Front desk staff are horrible.

Overall very clean, excellent staff, lots of poolside and beach lounges. But a lot of them were always reserved regardless of the No Reserved Seats Rule. A reasonable amount of organized activities. Food varied from ok to good. Having to sign for every meal and drink was annoying as it being a mixed hotel and all inclusive. The wrist band should have been sufficient as is used at most all inclusive resorts.

The property was amazing! Beautiful pool and beach! The kids loved the kids club, wanted to go everyday. The food was amazing! Can’t wait to go back!!