The overall staff services provided is excellent including the receptionists, male and female,all of them are showing me their smiling face while asking for information especially Robert, allaisteir and few female, l can’t remember her names. Room facility is a bit run down and no renovation done. Hotel building exteriors looks good but room interior is with 80s furniture . The water colour is yellow especially the toilet and wash basin, l need to flush for 5 6 times, then the water becomes clearer. Bath towel upon request from laundry , not available in the room. The bathtub is leaking at the corner edges each time we took our shower, the floor nearby the toilet bowl will be watery and can’t comfortably use the toilet as our bare foot will get wet. With the rate l paid through trip.com is still acceptable. Housekeeping forgot to provide the daily drinking water for my 2nd day but managed to have it after inform receptionist. Eatery areas can be find easily, there is one infront of the hotel ( famous for Sarawak laksa)and across the road, commercial shop lots with a lot of kopitiam and aircond restaurants they upgraded our room due to running high occupancy ( association rooms booking)
不錯
188 評價