斯科菲爾德森林和湖泊飯店

我訂的是「橡樹」飯店最好的房間，是我去過的最棒的飯店，我訂了4天3晚，只住了15個小時。 沒有水，向業主投訴時，他只找藉口，但沒有採取行動。當水來時，裡面充滿了泥漿，水龍頭無法正常工作，按摩浴缸也無法運作。當一個水龍頭打開時，其他水龍頭不會流水。浴室到處都是漏水。噁心。 房間很大，看起來還可以，但是很久沒有打掃了，我想這是因為客人不常來的緣故。 去飯店的路和飯店一樣糟糕。 食物又亂七八糟，晚餐只吃了煮馬鈴薯和胡蘿蔔。早餐和酒店一樣好。 我強烈建議不要不惜一切代價預訂這家酒店。所謂的老闆處理事情的方式描述了酒店的狀況，根本不考慮顧客，沒有禮貌，至少道歉非常非常糟糕。天3晚，只停留了15個小時。 沒有水，向業主投訴時，他只找藉口，但沒有採取行動。當水來時，裡面充滿了泥漿，水龍頭無法正常工作，按摩浴缸也無法運作。當一個水龍頭打開時，其他水龍頭不會流水。浴室到處都是漏水。噁心。 房間很大，看起來還可以，但是很久沒有打掃了，我想這是因為客人不常來的緣故。 去飯店的路和飯店一樣糟糕。 食物又亂七八糟，晚餐只吃了煮馬鈴薯和胡蘿蔔。早餐和酒店一樣好。 我強烈建議不要不惜一切代價預訂這家酒店。所謂的老闆處理事情的方式描述了酒店的狀況，根本不考慮顧客，沒有禮貌至少道歉非常非常糟糕。

My friends and I (four people in total) booked a stay at The Forest and Lake by Schofieldshire for one night, hoping for a relaxing getaway. Unfortunately, our experience was a far cry from what was promised and advertised. The road leading to the hotel was extremely difficult to navigate and small. Upon arrival we were shocked to find that the room we had reserved was vastly different from what was shown in the online pictures. While the furniture and decoration were somewhat similar the actual room size was far smaller than what we had imagined based on the images. The room which was supposed to comfortably accommodate four people was so cramped that even two people would have struggled to move around. The balcony could barely fit two people. When we voiced our concerns about the room’s size and condition the hotel staff offered to move us to two separate double rooms which only added to our frustration. The room we stayed in had visible mold on the ceiling, and the limited space made it nearly impossible to move without bumping into furniture. accessing the bathroom or the balcony felt like an obstacle course. furniture was poorly arranged creating a suffocating and uncomfortable environment. To make matters worse, the view was far from pleasant and did not match post online. We requested a refund of 10,000 rupees due to the misleading conditions and discomfort we experienced, but the customer relationship manager was incredibly rude and unhelpful. she dismissed our concerns and refused to offer any compensation. her unprofessional behavior and lack of empathy further exacerbated our frustration. It was clear that the hotel’s online photos were outdated, and the property was in far worse condition than depicted.On top of the misleading accommodation, we were frustrated by the hotels strict policies, including a ban on outside food and a prohibition on pork. This added unnecessary inconvenience to our stay. The property is absolutely not worth the price they charge and we realized this only after we arrived. had we known what we were getting into we would never have booked this hotel. We ended up leaving and finding another hotel, but they refused to offer any compensation or refund. In conclusion I strongly recommend against booking a stay at The Forest and Lake by Schofieldshire, especially if youre considering paying in advance. The property is much smaller than advertised & the views are unappealing and the overall experience was extremely disappointing. The deceptive advertising combined with poor customer service can ruin the joy of any trip. I hope this review helps others avoid the same frustration and disappointment we faced.