波維達斯飯店

我們預訂了2024年10月25日和26日週末的兩晚飯店，因為要參加婚禮，結果卻在婚禮進行到一半就提前退房了。我們投訴說無法淋浴，違反了禁煙法……他們卻置之不理，像什麼事都沒發生過一樣繼續營業。我來告訴你：房間裡瀰漫著濃重的菸草味，儘管我們聲稱房間是無菸區。我們一到就舉報了。他們試圖用空氣清新劑和臭氧來掩蓋，但沒有成功。我們必須晚睡——第二天又早起參加婚禮——只是為了給他們時間「修復」這個問題。那天晚上他們別無選擇。第二天，他們給我們提供了另一間房間，明確說明是低檔房，而且沒有調整價格。淋浴幾乎不能用：水流很小，而且溫度突然變化。他們告訴我們這是因為「很多人同時洗澡」。他們沒有提供任何解決方案。再說，我有乳糜瀉。早餐和婚禮現場，他們沒有提供無麩質麵包，甚至連最基本的選擇都沒有。我餓著肚子離開，最後在路邊一家餐廳吃了個飯。週六下午，我們婚禮進行到一半就離開了，沒有享用第二天晚上的餐點和週日的早餐。我們抵達時已經全額付款。即便如此，他們還是向我們收取了全額住宿費，並將房間重新分配給了其他房客。他們沒有回覆我們的電話和電子郵件，提交給前台的投訴也無人理會。我之所以等到現在才寫這篇評論，是因為我相信飯店或埃斯特雷馬杜拉地區政府會秉持常識行事。但七個月後，他們未經批准，也沒有徹底審查我們的證據就結案了。這份解決方案似乎是飯店自己起草的。 ❌ 我不推薦這家飯店。無論是從服務、待遇或對客人的尊重來看，都不行。如果你有任何不耐受或過敏的情況，就更不用說了。

O atendimento na recepção foi muito excelente, especialmente pela funcionária Sandra, que esbanja atenção e simpatia. Quanto ao quarto gostamos muito, porém tenho duas sugestões em melhoramento. Tapetes anti-derrapante no quarto e na casa de banho. Quanto ao restaurante achamos ótimo tudo. Comida deliciosa, muito bom vinho, mas que seria muito melhor se não fosse servido gelado. Minha sugestão é que consultem os clientes qual a preferência. Amamos o atendimento da Pilar. Quanto ao pequeno-almoço penso que deveriam rever o que é oferecido. É bem variado, porém muito poucas coisas saudáveis. No restaurante comemos um pão delicioso, mas no pequeno-almoço era mal.

El Hotel tiene un servicio de primera sus instalaciones impecables una comodidad única en todo el espacio del mismo sin duda alguna para los que viajan a Portugal sería el lugar idóneo donde pasar la noche y por qué no una estadía y punto de referencia para conocer esa hermosa ciudad como lo es Badajoz capital Extremadura situado en una zona de mucha tranquilidad y de fácil acceso al Hotel Autopista y calzada.para los que no vengan en coche tienen la opción de bicicletas del ayuntamiento de Badajoz a pie desde la Av de Elvas y tiene transporte con paradas en la misma Avenida donde emprenderá una caminata de por lo menos 2 kilómetros así que es una excelente opción que lo disfruten.

Espectacular, todo limpio y muy cuidado, nuevo. Habitación amplia, comoda, TV nueva, escritorio, nevera, baño amplio. Gasolinera junto al hotel, donde poder comprar a cualquier hora, autovía frente al hotel, pero no molesta. Restaurante de calidad. Volvería seguro.

Excelente noite na suite. Apenas se lamenta a não existência de preço para estadia com pequeno almoço, este é pago à parte. No entanto, ao lado, existe um café com bastante qualidade, embora com muitas pessoas. Foi uma excelente estadia. Nada a apontar ao quarto, limpeza ou atendimento.

We stayed at Las Bovedas 20-22 May 2022, and it was an enjoyable stay until we went to bed in the evening and woke up at 12.30 am by a DJ screaming to congratulate the newlyweds and starting a discotheque. Our windows faced an internal courtyard, and people began filling the dance floor. You couldn't make this up: the hotel organised a past-midnight disco set within its open-air patio while also accommodating other guests that had nothing to do with that party. The windows were useless against the cacophonous music, and the curtains barely helped with flashing lights. A call to the reception confirmed that it was someone's wedding celebration that would last 3-4 hours and that they were very sorry for the inconvenience, but there was nothing they could do because the hotel was all booked. By 2 am, I was done with it and went to speak with the receptionist. It turned out there was a room available facing the other side of the hotel after all. You could still hear the music there, but it was just about quiet enough to doze off and on and catch some sleep. They were still partying at 3.30 am, and I'm unsure when it ended. Look. First of all, it's illegal in Spain to be this loud between 11 pm and 7 am. Secondly, most guests were leaving in the morning; many had small children. Who in the hotel management thought they could accommodate paying guests that needed a good night's sleep before car journeys AND book a blasting wedding party that kept many guests awake until dawn, they should resign and never work in hospitality again. I've filled in an official complaint form and hope that the hotel will face penalties – and never subject other guests to such an experience. Otherwise, the hotel was good. Breakfast could be better, especially around the use of single-use plastic for stuff like olive oil or crushed tomato, but it was ok.