住宿方回覆: Dear Valued Guest,Thank you for your feedback! We’re glad to hear that you were satisfied with the hotel's environment and location, but we sincerely apologize for your experience regarding the service. We take your comments seriously and will discuss them internally to improve our service. Please understand that our goal is to provide a positive experience for every guest. We hope to have the opportunity to welcome you back in the future and provide you with a better experience!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
住宿方回覆: Dear Valued Guest,Thank you for your positive feedback! We are delighted to hear that you found our hotel clean and hygienic, and that our service met your expectations. Your kind words motivate us to continue providing exceptional hospitality.We look forward to welcoming you back in the future!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
住宿方回覆: Dear Mr. Yangji,Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that you found the room nice!We sincerely apologize for the humidity issue you experienced. We understand how important a comfortable environment is for our guests, and we are currently looking into ways to improve ventilation and humidity control in our rooms.Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back in the future, where we can provide you with an even better experience.Sincerely,Kim GuimbaHotel Manager
訪客用戶
豪華雙床房
入住於 2023 年 6 月
獨自出遊
12 則評論
10.0/10
超棒
發布於 2023 年 8 月 26 日
據説是這裏最好的酒店了
匿名用戶
豪華特大床房
入住於 2023 年 8 月
獨自出遊
13 則評論
10.0/10
超棒
發布於 2023 年 9 月 4 日
很乾凈很舒服
訪客用戶
豪華房
入住於 2023 年 6 月
其他
24 則評論
10.0/10
超棒
發布於 2023 年 7 月 19 日
環境特別好
住宿方回覆: Dear Valued Guest,Thank you for taking the time to leave a rating for our hotel. We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager
OscarlinaMing Tam Spitz
豪華房
入住於 2025 年 3 月
夫妻/情侶出遊
32 則評論
10.0/10
超棒
發布於 2025 年 4 月 25 日
We never feel disappointed. We feel like coming home. The staff is well trained friendly, and helpful. Otherwise, we will not stay there at least twice a year!
翻譯
gibo_27
豪華房
入住於 2024 年 10 月
與好友旅遊
22 則評論
9.0/10
滿意
發布於 2024 年 11 月 19 日
Location is good as it is in the city proper - situated beside the famous capitol lagoon and just few walks away from Ayala mall.
The room is just the right size - not too spacious though but has the basics- study table, kettle, fridge, hot shower is also availbale but not hot enough. Staffs are good and very courteous and attentive.
Breakfast buffet is available and has a wide variety of food - also changes menu for the next days which is good. Their hot chocolate is creamy and not too sweet which is also good.
They have a pool available in the 2nd floor, also a gym and spa area. Also, one of the higlights will be the rooftop bar where you can chill with their classic and signature cocktails and other alcoholic beverages. It also has a good view of the capitol lagoon especially at night.
Overall a good experience, we were just not approved for a 3-hour late check out even if we are willing to pay. Have not seen much people checking-in that day as it is a Monday so not sure if they are fully fully booked for that day.
翻譯
6/11
住宿方回覆: Dear gibo_27,Thank you for your detailed feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location, comfortable room, and the variety offered at our breakfast buffet. Your compliments about our staff and the amenities, including the rooftop bar, are greatly appreciated.We also acknowledge your concerns regarding the late check-out request and will review our policies to better accommodate our guests in the future.We look forward to welcoming you back for another enjoyable experience!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central