住宿方回覆: Dear Valued Guest,Thank you for your feedback! We’re glad to hear that you were satisfied with the hotel's environment and location, but we sincerely apologize for your experience regarding the service. We take your comments seriously and will discuss them internally to improve our service. Please understand that our goal is to provide a positive experience for every guest. We hope to have the opportunity to welcome you back in the future and provide you with a better experience!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
住宿方回覆: Dear Valued Guest,Thank you for your positive feedback! We are delighted to hear that you found our hotel clean and hygienic, and that our service met your expectations. Your kind words motivate us to continue providing exceptional hospitality.We look forward to welcoming you back in the future!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
住宿方回覆: Dear Mr. Yangji,Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that you found the room nice!We sincerely apologize for the humidity issue you experienced. We understand how important a comfortable environment is for our guests, and we are currently looking into ways to improve ventilation and humidity control in our rooms.Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back in the future, where we can provide you with an even better experience.Sincerely,Kim GuimbaHotel Manager
訪客用戶
豪華雙床房
入住於 2023 年 6 月
獨自出遊
8 則評論
5.0/5
超棒
發布於 2023 年 8 月 26 日
據説是這裏最好的酒店了
匿名用戶
豪華特大床房
入住於 2023 年 8 月
獨自出遊
13 則評論
5.0/5
超棒
發布於 2023 年 9 月 4 日
很乾凈很舒服
訪客用戶
豪華房
入住於 2023 年 6 月
其他
20 則評論
5.0/5
超棒
發布於 2023 年 7 月 19 日
環境特別好
住宿方回覆: Dear Valued Guest,Thank you for taking the time to leave a rating for our hotel. We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager
gibo_27
豪華房
入住於 2024 年 10 月
與好友旅遊
21 則評論
4.5/5
滿意
發布於 2024 年 11 月 19 日
Location is good as it is in the city proper - situated beside the famous capitol lagoon and just few walks away from Ayala mall.
The room is just the right size - not too spacious though but has the basics- study table, kettle, fridge, hot shower is also availbale but not hot enough. Staffs are good and very courteous and attentive.
Breakfast buffet is available and has a wide variety of food - also changes menu for the next days which is good. Their hot chocolate is creamy and not too sweet which is also good.
They have a pool available in the 2nd floor, also a gym and spa area. Also, one of the higlights will be the rooftop bar where you can chill with their classic and signature cocktails and other alcoholic beverages. It also has a good view of the capitol lagoon especially at night.
Overall a good experience, we were just not approved for a 3-hour late check out even if we are willing to pay. Have not seen much people checking-in that day as it is a Monday so not sure if they are fully fully booked for that day.
翻譯
6/11
住宿方回覆: Dear gibo_27,Thank you for your detailed feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location, comfortable room, and the variety offered at our breakfast buffet. Your compliments about our staff and the amenities, including the rooftop bar, are greatly appreciated.We also acknowledge your concerns regarding the late check-out request and will review our policies to better accommodate our guests in the future.We look forward to welcoming you back for another enjoyable experience!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
Siobe
豪華房
入住於 2024 年 10 月
商務出差
5 則評論
5.0/5
超棒
發布於 2024 年 11 月 12 日
best place to stay when in bacolod. love the service, love that it has 24hrs gym. Very clean as well. breakfast is okay too!
翻譯
住宿方回覆: Dear Siobe,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our service, the 24-hour gym, and the cleanliness of our hotel. It's great to know that you found our breakfast satisfactory as well.We look forward to welcoming you back for another excellent stay in Bacolod!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
Dora Dora
豪華房
入住於 2024 年 10 月
家庭出遊
92 則評論
5.0/5
超棒
發布於 2024 年 11 月 26 日
The location is convenient, and the breakfast is yummy, the room is clean and well maintained, I think this is the best hotel in Bacolod.
翻譯
住宿方回覆: Dear Dora Dora,Thank you for your fantastic review! We are thrilled to hear that you enjoyed our convenient location, the cleanliness of your room, and the delicious breakfast. Your kind words about our hotel being the best in Bacolod are greatly appreciated.We look forward to welcoming you back on your next visit!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
訪客用戶
豪華房
入住於 2024 年 10 月
與好友旅遊
1 則評論
5.0/5
超棒
發布於 2024 年 11 月 18 日
It was a great experience for us to stay at Seda Hotel. The service is good and the staff are friendly. Misto served a great breakfast buffet spread. Our stay was made memorable and enjoyable, thanks to Seda hotel and trip.com
翻譯
住宿方回覆: Dear Sir/Ma'am,Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience during your stay at Seda Hotel. It's fantastic to know that you enjoyed the friendly service and the breakfast buffet at Misto. We appreciate your kind words and look forward to making your next visit just as memorable.Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
住宿方回覆: Dear Layaw,Thank you for taking the time to leave a rating for our hotel! We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We appreciate your kind words. Our staff send their warmest regards! We hope to have the pleasure of welcoming you back to our hotel soon for another delightful stay.Sincerely,Kim GuimbaHotel Manager