靠近艾扎克奧斯Parc Animalier Des Pyrenees的飯店

住(非常好)位於河沿岸,面對城市非常大的免費停車場。停車在整個入住期間,平靜地走到市中心。住內很有改造,有5層樓,有電。酒店接待處是一樓,但有適應的流動性有限的人的電可以從樓上到,年輕的接待員非常有技巧和有效。公寓大,設計好,舒適。

Location, location, location. I like this hotel simply because of its proximity to the St. Joseph gate, you could even see the hotel from the entrance. We actually got a view of the sanctuary entrance from our room (620). Due to its location, there are lots of nearby restaurants and souvenir shops within the vicinity. Do note that we got 10% discount coupons on some affiliated restaurants and shops. The L5 bus stop is just by the sanctuary entrance, if you need to get around the city or to the train station. The Wifi was quick and reliable. Room was clean and comfortable, with air conditioning. Oh and I love the staff, they were very pleasant and helpful. We would book this again next time we visit Lourdes.

The reception staff were very accommodating, although there was a problem with the lift. The girl offered us a choice of other room. She and her colleague were very helpful and helped us with our luggage as I was struggling with it. The guy at the reception went over and beyond to help us get around and advised us on places we could buy things. We ran out of bus fare and needed to get our currency changed. But he was very kind and offered us the change for our bus fares which we then returned after we got back to the hotel from our journey. Great staff . Very helpful. And this makes a lot of difference. Great location. I would definitely go back. Thanks to the lovely staff who made a difference!

My mother stayed in this hotel with unitalsi and shared a room with another person. Rooms were good, comfortable, lunch and dinners perfect, staff was excellent especially the waitresss with the glasses, the tall one, but at the check out my mother wanted to pay 3 extras meals i had ( this was comunicated always in advance) and the lady at the check out didn't even know that ( they were not even charged in the system). She asked 21 € per meal when it was supposed to be 18, at the end she also made an excuse, the typical to not use the POS and my mother had to pay cash (very smart, illegal and in black) and she didn't even give a receipt to my mother (not professional). My mother was shocked, that's not nice to take advantage of people forcing then to pay cash, POS are working and if by any chance you can't do it it's your responsability write a paper where you write you can't take credit card transactions. I can't believe this happened in Lourdes!!! Maybe now the reception lady took the 54€ and meals will never appear in the system as they should..it seems somebody should teach them how to work properly and not taking advantage of old guests.

非常熱情,舒適,美麗,從我的房間可以看到一條河。工作人員非常出色,非常友好和樂於助人,我在午夜時分要求使用sellotape來包裝,工作人員超越了僅僅容納我。也值得一提的是,當兩個可愛的工作人員在辦理入住時告訴我我的預訂帶有早餐時,我很驚訝,我以爲他們只是犯了一個錯誤,所以我澄清說我沒有包括早餐,因爲我大部分時間都會在外面度過我早早地飛往巴黎,但他們堅持說,“他們可以做三明治,也可以給我打包一份帶水果的清淡早餐”,真是太棒了,服務一流。 位置優越,靠近大教堂,商店,餐館。一切都很完美,我一定會回來推薦的。

這家酒店有很多積極因素。這是我們第三次入住這家酒店,我們以後還會回來。總體來說是一次積極體驗。位置-步行可到石窟,周圍購物和餐廳很棒。從陽台上看,如果你有這樣的房間,就是到石窟,醒來時感覺棒極了。設施-早餐不錯,有停車場,健身房,水療(免費)會推薦有陽台牀的房間-超級舒適的房間-與法國的其他酒店相比,房間很大。清潔(就我可以看到下面關於在裝飾中使用暗色的評論)服務 - 工作人員非常樂於助人,客戶關注。特別是管理早餐室的女士非常棒。她記得我們9個月前參觀過的,到我母親喜歡的茶的細節。絕對是她五星級!改進的機會是所有裝飾品中對深色的隨意使用。雖然設計感不錯,對於一家酒店來說,在衛生方面,當看不到任何可能的污漬時,我不確定自己是否能夠適應這麼多的暗色。覆蓋在假草皮上的電梯也有點幽閉恐怖,因爲它也很小。大堂的休息區很少,所以如果在等人,您必須逗留在接待處或坐在酒吧。

Stayed there for a week which required intensive physical activity and the food just didn’t cut it. Bland (salt and pepper was my only salvation) or something I wouldn’t eat entirely i.e. fish or onion tart, with the miserable manager making it clear (very rudely might I add) that no, you cannot opt for another option. The room was nice enough apart from the shower that flooded the bathroom with every use, so much so that the carpet outside of it was soggy for hours. I shared a room with three others and there was admittedly a decent amount of storage space. On our second to last day in the hotel the wifi completely cut out. My review would’ve been much more positive in other circumstances but the rude manager of the restaurant (or that’s what I assume he was) made the experience all the more unbearable. I do appreciate the server Valentin though as despite him not speaking much English he was polite and tried his best to cater to me and my colleagues.

Bon accueil, personnel à l écoute. Petit coup de cœur à la responsable de la restauration. Chambre et salle de bain propres et agréables. Nous le recommandons. Petit dej et repas du soir (ce que nous avons pris) complets et suffisants. Distance raisonnable du sanctuaire (10 ln de marche). Fauteuil roulant à disposition de la clientèle si besoin